Extremely helpful with a minor glitch in my order. Communication was exceptional and they helped me with my issue and sorted things promptly. My purchase is excellent quality and value for money. I w... Toon meer
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Lees wat reviewers zeggen
Purchased Rush guitar strap as they are difficult to find anywhere on the net! Was really pleased to find one on Metalshop.Overall a positive experience goods arrived well packaged & in brand new cond... Toon meer
Bedrijf heeft geantwoord
Sklep ma duży wybór ubrań co przyciegnelo moją uwagę, po otrzymaniu bluzy (na którą czekałem 3 tyg ) mogę stwierdzić tylko tyle że jakoś ubrań w jest niestety bardzo słaba, materiał i wykonanie zosta... Toon meer
Bedrijf heeft geantwoord
Metalshop uk are an exceptional company. Excellent choice for rock fans alike. I wish there was a store near me I could just walk into though. Quality clothing. Especially Wornstar. I'll be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We live for heavy music From the day we've learned how to walk, we are visiting metal gigs, concerts and festivals. For more than 15 years we are selling official band merchandise and since then we've pleased thousands and thousands of our customers.
Contactgegevens
METALSHOP.CZ, s.r.o. Bystřice 174 73995 Bystřice, 73995, Bystrice, Tsjechië
- +44 330 808 2232
- info@metalshop.uk
- metalshop.uk
4,3
Uitstekend
268 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Amended Review
Delivery did take a little while but T Shirt has now arrived. The image is fantastic, however the T Shirt material is quite thin. Probably OK for a lady but a man's could do with being a bit thicker.
9 april 2023
Antwoord van Metalshop
Hi Selena and I'm very sorry to learn that you haven't received your T-shirt yet. Can you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please let me know. Caroline
Product is lovely
Product is lovely, I am very pleased. It did take a little time to arrive but customer services were vert helpful
5 april 2023
Antwoord van Metalshop
Hi Sally and thank you for taking the time to leave your review. So glad to hear you're happy with the product you ordered.
However, please accept my sincere apologies the delivery took longer than expected. We aim to dispatch all orders within 24 hours but occasionally delays occur during transit which we appreciate is disappointing. Thrilled to see customer services were able to help.
Thank you for your support...keep it metal 🤘 Caroline.
Antwoord van Metalshop
Hi Rob and thank you for your review. I can only apologise most sincerely for any delays during transit. Occasionally packages do get delayed en-route which is not only disappointing for our customers, but also disappointing for us to see. However, I'm glad to see you received your order and would like to thank you for your support...keep it metal 🤘 Caroline
scammers and nothing else
scammers and nothing else, I wonder how many people they have already cheated I'm waiting and waiting Czech t-shirt scammers don't buy anything from them bunch of thieves and scammers🤬🤬🤬🤬🤬
13 maart 2023
Review zonder uitnodiging
Antwoord van Metalshop
Hi Janet, I'm very sorry to learn you've experienced some problems. Can you kindly send us a message with your order number & any relevant information so any issues can be looked into & resolved for you. Caroline.
Niska jakość, duży wybór
Sklep ma duży wybór ubrań co przyciegnelo moją uwagę, po otrzymaniu bluzy (na którą czekałem 3 tyg ) mogę stwierdzić tylko tyle że jakoś ubrań w jest niestety bardzo słaba, materiał i wykonanie zostawiają woeke do życzenia, a szkoda bo jest z czego wybierać, raczej nie wrócę żeby kupić coś ponownie 😔
5 maart 2023
Antwoord van Metalshop
Hi, thank you for your feedback and I'm very sorry to learn you have been unhappy with the sweatshirt you ordered from us. We do stock a wide range of clothing from different bands and brands so the materials used do vary. Could you please reach out with your order details {you can do this via our Facebook page if it's easier} so I can check on this for you. Kind regards, Caroline. Cześć, dziękuję za opinię i bardzo mi przykro, że nie jesteś zadowolony z zamówionej u nas bluzy. Mamy w magazynie szeroką gamę odzieży różnych zespołów i marek, więc użyte materiały są różne. Czy możesz skontaktować się ze szczegółami zamówienia {możesz to zrobić za pośrednictwem naszej strony na Facebooku, jeśli jest to łatwiejsze}, abym mógł to dla Ciebie sprawdzić. Serdecznie pozdrawiam, Karolina
Great unique jacket at a very…
Great unique jacket at a very competitive price, delivery was inline with expectations and communication was very good. I would definitely recommended this company - so go fill up that wardrobe!!!!
6 maart 2023
Antwoord van Metalshop
Hi John and thank you for taking the time to leave this great review 😀Glad to hear you're happy with your jacket and also the pricing. Thank you for the recommendation and for your much valued custom....keep it metal 🤘 Caroline
*Scam site* AVOID!
Like many other reviews my T shirts haven’t been delivered. Mine haven’t even been dispatched. Base on other reviews about 1/3 of orders aren’t dispatched, it would appear be a scam seller. The positive review might even be bogus so please avoid and go elsewhere! Money down the drain for me, don’t waste yours!!!
19 maart 2023
Antwoord van Metalshop
Hi Lee and I'm very sorry to learn that you haven't received your T-shirts. Can you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please let me know. Caroline
It hasn't turned up
15 maart 2023
Antwoord van Metalshop
Hi Thomas and I'm very sorry to learn that you haven't received your order. Can you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please let me know. Caroline
Order arrived within specified…
Order arrived within specified timescale, very happy with service, would recommend & use again😁👍
16 maart 2023
Antwoord van Metalshop
Hi Mike, thank you for taking the time to leave such a fab review and also thank you for shopping with us on our website. Very happy to see that everything arrived on time and we look forward to assisting you again in the future....keep it metal 🤘 Caroline
Very slow delivery
Haven't had an experience! Ordered on the 2nd and still not delivered by 13th!
2 maart 2023
Antwoord van Metalshop
Hi Mr Pocock and I'm really sorry to see that you haven't received your order yet. Could you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please do let me know. Caroline
Antwoord van Metalshop
Hi Helen and thank you for leaving us a ⭐️⭐️⭐️⭐️⭐️review. So glad to see you have been happy with everything and thank you for your purchase. We love having customers like you, and your support means everything to us....keep it metal 🤘 Caroline
GREAT WEBSITE
GREAT WEBSITE!
Fast delivery to the UK and authentic products, I ordered a pair of Grinder boots since they were out of stock in my size on all other websites apart from this one!
Received it within 1 week and the boots are superb not even a single scratch on them.
8 maart 2023
Review zonder uitnodiging
Antwoord van Metalshop
Hi Katie, thank you so much for this fabulous review and it's great to see that we kitted you out with your new boots 🥾🥾Thank you for choosing us!...keep it metal 🤘 Caroline
Excellent item and super quick delivery.
27 februari 2023
Antwoord van Metalshop
Hi Andy and thank you so much for sharing your experience which we're thrilled to see. Thank you also for your purchase, it really means a lot to us...keep it metal 🤘 Caroline
I couldn't be happier with my products…
I couldn't be happier with my products I got from these guys. Everything fits perfectly and good quality too.
I didn't realise the company from overseas until I read other reviews but it took less than 2 weeks to arrive. Really happy.
24 februari 2023
Antwoord van Metalshop
Hi and thank you for leaving us this fantastic review which has really made our day🤩 We hope to see you again soon!...In the meantime...keep it metal 🤘 Caroline
Spot on
After reading lots of negative reviews I was a little sceptical to order. However they were the only company on the internet who had what I wanted. I pulled the trigger without the expectation of receiving the item any time soon. I can tell you my order was dispatched within a day of ordering and arrived to the UK in just under 2 weeks. Please ignore the negative reviews and have an expectation of around 2 weeks for delivery and you will be happy
4 maart 2023
Review zonder uitnodiging
Antwoord van Metalshop
Hi Olly and thank you so much for your positive review and we're thrilled to see you were happy with our products and service. Thank you again for your kind words and for being such a fantastic customer...keep it metal 🤘 Caroline
very quick communication and very…
very quick communication and very helpful customer service
22 februari 2023
Antwoord van Metalshop
Hi Manny, thank you for your review and for your kind words. It really makes our day to see such a fab ⭐️⭐️⭐️⭐️⭐️ review. Thank you for your support and remember to...keep it metal🤘 Caroline
I would have given 5 stars had my order…
I would have given 5 stars had my order arrived earlier,i still have'nt recieved my order yet,hopefully my order arrives soon,otherwise i am happy with my order,will be using metalshop again 👍.
21 februari 2023
Antwoord van Metalshop
Hi Ken and thank you for taking the time to leave your review.
I'm sorry to see that you haven't received your order yet. Could you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please do let me know that everything is okay. Caroline
Not received order
2 februari 2023
Antwoord van Metalshop
Hi Alanna and I'm really sorry to see that you haven't received your order yet. Could you please contact us with your order number so we can check on this for you. Alternatively, you will have received tracking information once your package was dispatched. I'm wondering if it's been delivered now? Please do let me know how you get on. Caroline
amazing experience & shop
1 februari 2023
Antwoord van Metalshop
Hi Paul, thank you for your kind words and it always makes our day to see such a FAB review. Thank you so much for your support.....and remember...keep it metal 🤘 Caroline
Amazing service and great…
Amazing service and great communication, absolutely love my item 🖤 was shipped overseas to me in great time!
29 januari 2023
Antwoord van Metalshop
Hi and thank you for sharing your amazing ⭐️⭐️⭐️⭐️⭐️review. We strive to be the best we can everyday and we're very pleased to see that you love the item you ordered. Thank you for your much valued custom and keep it metal 🤘 Caroline
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