Mikes Dive Store Reviews 

Always fantastic service. Good advice and friendly staff.

Thanks! Had a timely reply from Tom who kindly confirmed the product details I enquired about at the weekend.

The customer service is outstanding. My order was taking longer than expected. The same day I contacted the dive store I got a response and full resolution from Tom. My order has now been shipped next day delivery. Always makes me feel safe ordering from Mikes.

The customer service is worth it!… After a really helpful video consultation with Nish, I placed my order late and was worried my order wouldn’t make it in time for our trip (my bad planning!) but I phoned and got through to Tom in store who fixed the order and personally made sure it was sent out on time. Everything went to plan and the kit arrived safely and having completed our trip I’m very pleased with the advice I got!

Visited for new snorkelling and diving gear for an upcoming trip.
Staff were friendly, experienced, very knowledgeable and willing to help as much as possible taking time to ensure everything was right for us.
Good amount of stock, competitive prices, we left with everything we needed.
A great experience and would highly recommend and return!
Thank you!

Knowledgable staff- able to discuss my needs for best swim wetsuit. Adan was able to offer choice and when I decided on a size that wasn’t in the shop, he sourced one in the warehouse and got Dhl delivery for next day delivery.

Popped in for a free diving mask and snorkel

Service was rapid and friendly.
Staff were super knowledgeable and helpful.

Looking forward to shopping again

Excellent advice and service from Tom on a mask for UV/HEV protection. Definitely a trusted company for divers on a par with Wex for photographers. Competitive prices. Wouldn't think of going anywhere else!

What a pleasurable experience it was buying masks for our forthcoming diving holiday from this great store. Charlie couldn’t have done more for us…he was friendly and welcoming and extremely knowledgable about the products. We ended up with perfectly fitting masks. We cannot recommend this store highly enough…thanks Charlie!

Charlie was really patient, knowledgeable and helpful helping us choose two masks for an upcoming diving holiday. Cannot rate him and you guys highly enough. Many thanks indeed!

I ordered some stuff for next day delivery. Only part of the order arrived. General confusion as to why this was. If they'd told me they couldn't fulfil when i placed the order i could have gone elsewhere. Now instead of 36 hours to find a replacement part to go diving I have 6. Cheers guys, I won't be back, you need to be able to rely on people when it comes to diving.

To be fair, they offered a refund, but some sort of notification to let me know they were going to let me down would have been appreciated.

Went into store to buy some new fins for my next dive holiday. Your colleague who served me was great, really helpful - presented various options and took the time to understand my needs. Will definitely be buying here again

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Sorry - don't remember the colleague's name. Thanks for your help.

First time visit and very impressed. Looking for a prescription dive mask which when googling was a minefield and Daniel really helped me. No overselling, clean, well intentioned and educated advice. Left soon after with a properly fitted mask (to my prescription), good price and super happy. Looking forward to my next dive with the right gear. Thanks especially to Daniel.

Excellent service. The staff very knowledgeable about the diving equipment and very helpful. In particular Charlie who help replace a fin strap. I look forward to shopping with them again

Support from Tom was superb the advice given about type size and delivery were all spot on

I’ve now used the mask and very pleased

Well done and thank you

My order arrived quickly, unfortunately one item was damaged. I contacted their customer support who were great. Emailed me a returns label and sent a replacement item that arrived the next day. Brilliant service great product very happy. Would definitely recommend.

The wrist & ankle seals on my Waterproof wetsuit were coming unglued (again) - Jenna organised for me to send it back to be repaired at a time that suited me (i.e. I didn't need it to go diving). I was surprised when Jenna contacted me to say that the wetsuit was being replaced, not repaired, & a new wetsuit arrived a few days later. Excellent service from both Jenna & Mike's Dive store.

This isn't the first time that Jenna has been involved in resolving a problem with my wetsuit - she is always very helpful & efficient.

Excellent staff with detailed knowledge and an actual interest in supplying what a diver really needs as opposed to just selling stuff. Really like their approach, website and app are on point. Why go anywhere else???

I had a very frustrating issue today trying to apply my in store credit to a new purchase , so much so I downed tools and picked up the phone “old school” to my credit I got a guy called “NISH” so after I unloaded both barrels, “NISH” was surprisingly still there, “NISH” went away he CALLED ME BACK, and resolved my issue, so Mike’s Dive Store, if you have a employee of the month award, I would very much like to nominate “NISH” for enduring my rant and resolving my issue 👍👍👍

Tom was very friendly and helpful. He sorted us out with a prescription and normal dive mask and snorkels in only 10 minutes, he was very knowledgeable about the products in the store. I’ll be returning for the rest of my equipment in the future.