I purchased a locket with 2 photos on the inside and the quality is AMAZING!! I recieved the locket in less than a week of ordering and recieved constant updated in the shipments etc. I would highly r... Toon meer
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Muy buena experiencia con esta empresa. Después de un tiempo se rompió un enganche de una pulsera y el servicio postventa lo repuso con muchísima rapidez, aparte me ayudaron a buscar mi pedido ya que... Toon meer
La qualité du bracelet laisse a désirer je l'ai offert à mon conjoint pour la naissance de notre fille et plusieurs email ont sautés et blesse la peau de mon conjoint alors qu'il ne l'a porter qu'une... Toon meer
Bedrijf heeft geantwoord
Ich habe kürzlich ein Medallion mit 2 Fotos bei Mila Cantes bestellt. Die Bilder hatten keine gute Qualität weshalb ich mich an den Kundenservice gewandt habe. Dieser hat sich dann mehrfach für diesen... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
More than just a jewellery
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Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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The unique personalized brancelet
The personalized bracelet is beautiful and very well made. It is engraved with the children's birthdays and wedding anniversary. It is special to me and reminds me of important moments in my life. I recommend
Great
I would like to thank for the quick support shown by you, the item looks great.
I am very happy and I know that my wife will love it.
I have received bracelet with surprise which you won’t like
I have received bracelet with my daughter name and info, so I can gift it to my wife. My wife has received it. She was very happy for such a gift, but what happened next is the bracelet started to damage by it self, the metal was sprayed with some colour which was taken out exactly after 2nd day of use. I even sent an email with complaint and attached photos and proves, they told me that they will replace it, but they never sent me confirmation since 22nd december, I kept on sending emails with reminders, but they never got back to me. Watch out for the quality, if you don’t want to make your loved ones sad , do not gift this item, because it’s actually meant something. Gift them something from your local stores. My wife is sad looking at this. Emotions were ruined.
Update 31.12.2023 :
They never sent any update on delivery anymore. Be careful

Antwoord van Milacantes
Voto 1 perché zero non si può…
Voto 1 perché zero non si può purtroppo!
Ho fatto un ordine a inizio dicembre perché arrivasse entro Natale, parliamo di un braccialetto inciso perciò nulla di complesso…
Dopo aver speso quasi 15€ per ricevere l’ordine entro 1-2 gg lavorativi, mi hanno scritto che non era possibile evadere la richiesta visto il periodo di feste e che avrebbero usato la consegna standard e che mi avrebbero rimborsato la differenza pagata per la spedizione rapida.
Oltre a non aver mai ricevuto il rimborso per questa spedizione, non ho neanche ricevuto il braccialetto. Sono passati ormai 20 giorni.
Scrivo al servizio clienti e fanno finta di nulla.
Sono da denuncia, ma per 50€ non vale la pena denunciarli.

Antwoord van Milacantes
Pas de bonne qualité mais jolie quand…
Pas de bonne qualité mais jolie quand même. J’ai reçu 2 colliers avec photo et gravés alors que je n’en ai commandé que 1
Presque 15 jours pour recevoir
I do not recommend!!
I do not recommend!!! I ordered a bracelet, but a few minutes after I bought it, I canceled the order because I changed my mind. Contact with the store is very bad! I wrote in the website's chat, on the Instagram website and by e-mail. Of course I got answers, but I was ignored. They wrote on Instagram that they had a lot of messages and that I should contact customer service, and in the e-mail that the order was ready (I'm sure it wasn't, because the shipment was made 2 days later. I don't recommend it... I would definitely order the bracelet a little later for another occasion, but after being ignored like that, I definitely won't do it again.

Antwoord van Milacantes
Ich habe kürzlich ein Medallion mit 2…
Ich habe kürzlich ein Medallion mit 2 Fotos bei Mila Cantes bestellt. Die Bilder hatten keine gute Qualität weshalb ich mich an den Kundenservice gewandt habe. Dieser hat sich dann mehrfach für diesen Qualitätsmängel entschuldigt und mir sofort Ersatz angeboten. Ich bin davon ausgegangen, ich würde nur die Bilder ersetzt bekommen, ich habe jedoch die komplette Kette ersetzt bekommen und die Fotoqualität stimmt nun auch & ich bin wirklich mehr als zufrieden. Es war sicher nicht mein letzter Einkauf in diesem Shop. Vielen lieben Dank für das Entgegenkommen :)
Personalised bracelet
I have received a personalised bracelet from my husband which was wonderful but have a defected closing. I contacted the customer service about my problem, although it was out of the return period, they helped me right away & sent me a new one that was perfect!! I couldn't be more pleased about the product & the customer service! Totally recommend it!
I love the earrings that I bought,
I love the earrings that I bought,
they are worked very well down to the smallest details and with great care.
Gorgeous jewellery pieces that you will…
Gorgeous jewellery pieces that you will cheris forever. Amazing quality.
Brilliant Customer Service
After having issues with delivery due to my country's postal issues, Mila Cantes were incredibly helpful in trying to track down the item. Unfortunately, the item went missing, but Mila Cantes offered to make another one immediately free of charge. This one arrived within a week of being re-ordered. Exceptional service, both friendly and professional - would definitely recommend.
Bracelet
I ordered a bracelet, it's very beautiful. Excellent quality comparing to the price!
In addition to that mila cantes really care about their costumers.
Item damaged (resolved)
Pretty luna necklace but back is scratched, the picture is poorly printed and bent inside locket. The edges are damaged on the photo with the white showing in places. Currently talking with them to find a solution.
Solution-- confirmed faulty and Item resent without having to send item back. Mila cantes reached out to me.
I am very satisfied
I am very satisfied, I did not believe that it will be so beautiful in my hand, it is very special for me. Thank you 🤩
TOP!!
Personale molto gentile e disponibile, ad ogni mia domanda e messaggio hanno risposto sempre subito, bracciale lima luxe fantastico.. spedizione super veloce in una settimana è arrivato ! Grazie mille ☺️
Oval necklace
I ordered the oval necklace with baby information and picture. I love the idea of this necklace, but I have some issues. The material seems very cheap, and it's noisy. It reminds me of one of those free necklaces you can get with a magazine. The locket is also way too shiny, and it's quite big so it doesn't look delicate at all to wear. The price is also way too high for what you get. Sadly, I don't think I will ever wear the necklace, so it was a waste of money.
Ordered a bracelet with my baby’s…
Ordered a bracelet with my baby’s details, it has arrived considerably quickly and it’s so beautifully done, I highly recommend, it’s a very special piece of jewellery, thank you
Oval locket
I bought an oval locket and I am disappointed with the quality of the product which is supposedly "gold plated" and looks like a necklace ordered from wish. I paid CHF 75.59 + CHF 25.56 for customs clearance. The price is clearly excessive and the quality of this product is more than poor. I don't know if the quality of the other products is better, but I absolutely do not recommend the oval locket.
Great contact with the seller
Great contact with the seller. Fast shipping and of course compliant product. Beautiful bracelet with engraving. It's ours. perfect gift for father's day. We recommend! ❤️
The most beautiful necklace you've ever…
The most beautiful necklace you've ever seen. Attention to every detail and great designs. I will definitely order another one. I recommend it with all my heart
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