Miles Morgan Travel - Cheltenham Reviews 

266
TrustScore 5 uit 5

4,9

Inside Waitrose, Honeybourne Way, GL50 3QW Cheltenham, Gloucestershire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have used Miles Morgan for some years in Cheltenham and always found them to be extremely helpful and friendly. My last visit was to Sybil and she is very professional and helpful. Long may the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We walked into Miles Morgan, having walked by many times as we thought we might not be able to afford a holiday here. Sam Beavan was so amazing and helpful, she talked about where we wanted to go, an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our enquiry was prompted by a particular destination in an email update and the booking made by phone. All our queries and requirements were speedily addressed and the holiday booked with ease by Kare... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stacey has been amazing, helping us to book an amazing trip to South Africa next year. Nothing has been too much trouble and she’s put up with us changing our minds on dates and destinations several... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruisereisbureau

Geschreven door het bedrijf

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contactgegevens

  • Inside Waitrose, Honeybourne Way, GL50 3QW, Cheltenham, Gloucestershire, Verenigd Koninkrijk

  • 01242 808549

4,9

Uitstekend

TrustScore 5 uit 5

266 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,9

Alle reviews

(266)

3.236 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All the staff are very friendly and…

All the staff are very friendly and helpful. They do their best to get you what want

18 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your kind review! I'm glad we were able to find you this lovely holiday and we're so pleased that you've had a good experience booking with us, Tanya

Beoordeeld met 5 van de 5 sterren

Excellent service again

Excellent service. Sibyl was great and sorted us out with our next cruise. So nice to be face to face when booking a holiday.

8 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided excellent service and helped you book your next cruise. It's always a pleasure to assist customers face-to-face.

Beoordeeld met 5 van de 5 sterren

Searching for our ideal cruise

We were looking for a Norwegian cruise on the Internet but gave up as we couldn't find what we wanted. We went into miles Morgan as we've seen them on tv and looked a good company. Sybil was brilliant. She took all our details and we left her to it. She came up with a few options, one being just what we wanted. She did everything for us even booking the car park. I won't bother to waste my time in the future scrolling for hours through loads of different websites when I can go into miles Morgan and know my holiday will not only be just what I'm looking for but also peace of mind that everything is covered

10 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

I am so pleased to hear that I could help you find the perfect Norwegian cruise after your online search proved difficult. It's wonderful to know that my assistance provided you with exactly what you were looking for, including the peace of mind that everything was taken care of. I truly appreciate your kind words and look forward to assisting you with future holiday plans.

Beoordeeld met 5 van de 5 sterren

Excellent service and friendly staff

It was good to be able to have an experienced person help with selecting our holiday. Prompt response to any questions we have had.

8 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you so much for your lovely 5* review and I'm delighted that we have managed to secure another holiday for you to look forward to!

Beoordeeld met 5 van de 5 sterren

Ellie Royle just makes it all simple…

Ellie Royle just makes it all simple and does all the hard work and comparisons for me.
Would recommend her 100%

9 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for the wonderful feedback about Ellie. It is very much appreciated. Kind regards, Karen (Manager)

Beoordeeld met 5 van de 5 sterren

Amazing experience

We walked into Miles Morgan, having walked by many times as we thought we might not be able to afford a holiday here. Sam Beavan was so amazing and helpful, she talked about where we wanted to go, and what type of holiday we wanted and guided us every step of the way. She has also been very supportive as we are not seasoned travellers and have not been abroad since 2018.

30 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

We are delighted to read your lovely comments and that you had a great experience booking with Sam. Thank you for taking the time to give the feedback, it is greatly appreciated. Kind regards, Karen (Manager)

Beoordeeld met 5 van de 5 sterren

Ellie is amazing

Ellie is amazing. She spent time on what we were looking for and made sure it suited us. We have booked many holidays with her and continue to do so. Highly recommend her!

1 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you so much for booking and for trusting me to book your honeymoon! ❤️
Ellie

Beoordeeld met 5 van de 5 sterren

The good nature and helpfulness of your…

The good nature and helpfulness of your staff; always cheerful and pleasant. Cannot fault them. Always a pleasure to do business with them.
We dealt with Ellie yesterday but we know all are ready to help.

1 juli 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you Sandra! Always lovely to see you both 😁
Ellie

Beoordeeld met 5 van de 5 sterren

Total dedication to trying to sort out…

Total dedication to trying to sort out what we needed
, as my wife is in a wheel chair and we had to have an adapted cabin as she is unable to walk. There are other medical reasons and they went up and above. We have used them for many years when we were fit and well and discovered cruising. A pleasure to do business with them

28 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you John and Barbara ❤️ If we can help with anything in the future, just let us know.
Ellie

Beoordeeld met 5 van de 5 sterren

Caroline is always friendly and helpful…

Caroline is always friendly and helpful not to mention extremely knowledgeable

20 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your 5* review Sue, I'm pleased we were able to find what you were looking for 😁

Beoordeeld met 5 van de 5 sterren

Cruise Booking

Booking our cruise through Samantha was a very efficient and friendly experience, that couldn't be bettered.

20 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your lovely 5 star review 😁

Beoordeeld met 5 van de 5 sterren

Sam Bevan was extremely helpful and…

Sam Bevan was extremely helpful and took her time in helping us choose our next holiday. Nothing was too much trouble. We always come back to see her whenever a new holiday is in our thoughts. Thank you Sam.

19 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your lovely 5 star review 😁

Beoordeeld met 5 van de 5 sterren

Polite professional and informative

Polite professional and informative.
Thank you

18 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your lovely review and I'm so pleased that we have manageed to get you back to the Caribbean again! I trust you will have a fabulous time 😎

Beoordeeld met 5 van de 5 sterren

As usual

As usual, excellent. Above and beyond by Ellie, Cheltenham, backed up by Stacey.

17 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you Pamela! Lovely to see you and meet Duke 🐶🐾 ~ Ellie

Beoordeeld met 5 van de 5 sterren

Ellie at MM, Waitrose, Cheltenham

Ellie was friendly, cheerful and very attentive. She showed full awareness of our needs and went the "extra mile" to ensure we got several changes to our future requirements. In addition she managed to do much of the re-arranging while dealing with Cunard's antiquated computer system. That required flexibility, patience and expertise, which she demonstrated throughout.

10 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you Tony! Always lovely to see you both 😁 Ellie

Beoordeeld met 5 van de 5 sterren

Cheltenham unrivaled service as usual.

I had the usual good treatment from Ellie Royle, who not only booked my excursions for my forthcoming cruise with Saga to Scandinavia in September, but suggested and booked a Christmas and New Year cruise, again with Saga to the Canaries. Unrivaled, friendly and efficient service as usual.

13 juni 2026
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Antwoord van Miles Morgan Travel - Cheltenham

Thank you for your review and thanks for booking with us again! 🤩
Ellie

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