Mirrors of London Reviews 

339
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service. This is my second purchase from Mirrors of London My mirror arrived and I wasn’t too keen on the glue marks I could see on the edges. Emailed Mirrors of London to expla... Toon meer

Beoordeeld met 5 van de 5 sterren

Really impressed by the quality off my new mirror it was exactly as it looked and was described on the website. Delivery on time as scheduled also .real quality mirror at an amazing price also .

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The mirror is beautiful, really well made and great value for the size. The man ing it was lovely and brought it upstairs for me. Would definitely recommend

Beoordeeld met 4 van de 5 sterren

Although it took longer than the estimated delivery, customer service was amazing and I was kept up to speed at all times. When the mirror was delivered, I also was given a box of chocolates as an apo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Spiegelwinkel
  2. Glas- en spiegelwinkel

Geschreven door het bedrijf

Born in the heart of London, we pride ourselves on creating the upcoming, unique and luxury mirrors that are adaptable to every home. Our bespoke designs have taken inspiration from all over the world with inspiration varying from antique French mirrors to modern Scandinavian mirrors with name inspiration coming from North, South, East and West London. In the high end market, quality is crucial and no corners are cut when creating the final product for you. Our custom mirrors are hand crafted, with care taken to give each and every mirror the finest finish, only achievable due to our crafters keen attention to detail. We hope that our passion for mirrors is reflected in how the product perfectly completes your home decor.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

339 reviews

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4,8

Alle reviews

(339)

102 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Delivery took slightly longer than…

Delivery took slightly longer than anticipated by communication was great along the way, super friendly and informative. Absolutely love my mirror!

29 september 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Lucie,

Thank you so much for your lovely review!

We’re delighted to hear you love your new mirror. We really appreciate your patience with delivery, and we’re glad our team kept you well informed along the way.

Enjoy your mirror, and we hope to see you again soon!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Great Service Great Product

Delivery time was bit longer than expected but company was great kept in contact and delivery driver Chris was brilliant so friendly and polite . Product definitely worth it very happy

14 september 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Karen,

Thank you so much for your lovely review! We’re really pleased to hear that you’re happy with your mirror and that Chris made the delivery experience such a positive one.

We appreciate your patience with the delivery time and are glad our team were able to keep you updated throughout. It’s great to know the product was worth the wait — we hope you enjoy it for many years to come!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, excellent service. 10/10 - would definitely recommend

14 september 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Frankie,

Thank you so much for your kind words!

We’re delighted to hear you’re so happy with both the mirror and the service you received. Your recommendation means a lot to us.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Large arched mirror is top quality and…

Large arched mirror is top quality and the deliver guy carried it up 2 flights of stairs and took all the packaging away. Top service 😊

5 september 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hello Sue,

Thank you so much for your lovely feedback!

We’re delighted to hear you’re happy with the quality of your mirror and the service from our delivery team. We’ll be sure to pass on your kind words to them — they’ll be so pleased! Enjoy your beautiful new mirror

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Excellent service and delivery thank…

Excellent service and delivery thank you the mirror is stunning

23 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Katie,

Thank you so much for your kind words!

We’re delighted to hear that you’re happy with your mirror and the service you received. We hope you enjoy your stunning new mirror for many years to come.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Great product really well made and…

Great product really well made and looks amazing

23 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Ben,

Thank you so much for your kind review! We’re delighted to hear you’re happy with your mirror and that it looks amazing in your space.

We really appreciate your support and hope to help you again in the future.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Reflective review

Can't give any other rating than 5X. The mirror 180cm×80cm ordered at a great price. Standard delivery up to 15 days, so I patiently waited. The mirror was securely delivered on a Sunday. Driver Chris courteous & professional. Mirror is secured via a metal backing & countersunk frame. This is perfect for my intended use in my home gym. The mirror can be easily moved across rubber flooring without touching the tempered glass. Then can be propped up against a wall etc. Well packed & very happy. For whatever reason delivery can take a couple of weeks (maybe to get enough orders to make delivery runs cost effective) either way super quality so fully recommended all round.

24 augustus 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Darren,

Thank you so much for the fantastic 5 start review! We’re thrilled to hear your mirror arrived safely on Sunday and that Chris took good care of the delivery—we’ll be sure to pass on your kind words.

Great to know the mirror is perfect for your home gym setup. We put a lot into the packaging, so we’re delighted it reached you in perfect condition.

On delivery timing: you’re right that standard delivery can take up to 15 working days. We plan routes to group deliveries efficiently and safely whilst trying to reduce our carbon footprint.

Thanks again for choosing Mirrors of London—and enjoy the new gym setup!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company! Fab communication and delivery. Mirror is stunning!

24 augustus 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hello Debbie,

Thank you so much for your kind words! We’re delighted to hear you love your mirror and that you were happy with our communication and delivery.

We really appreciate your support and hope to help you again in the future!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Fantastic product and service.

Fantastic product and service.

Highly recommend! 😊

19 augustus 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Sarah,

Thank you so much for your wonderful review!

We’re thrilled to hear you’re happy with both the mirror and the service. Your recommendation means a lot to us.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

There was a slight in delay in me…

There was a slight in delay in me receiving my mirror, however, everything was done to get this out to me asap due to it being a gift for my daughter 👧🏼. As a gesture a box of chocolates was sent as an apology.. Excellent communication kept me informed and updated and the mirror looks amazing thank you ☺️

18 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Deb,

Thank you so much for your lovely review. We’re delighted to hear the mirror arrived safely and that your daughter is happy with her gift. We’re also glad the chocolates brought a smile — it’s the least we could do after the delay.

We truly appreciate your kind words about our communication and service, and we’re so pleased you’re happy with your mirror.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Absolutely worth the wait !!

Absolutely worth the wait !!! My mirror is perfect even got a box of chocolates as my delivery date changed much appreciated many thanks x

18 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hello Kelly,

Thank you so much for your lovely review! We’re delighted to hear that your mirror was worth the wait and that you’re so happy with it.

Your patience and understanding meant a lot to us, and we truly appreciate your support.

Enjoy your new mirror, and we hope to see you again soon!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Very happy with the whole experience…

Very happy with the whole experience from buying to delivery.
There was a delay in delivery but I was kept informed and offered the option of cancelling the order, I’m very glad I didn’t.

Very happy with the mirror, great quality, well packaged and the delivery chap was really helpful and nice despite his very long day.
Will definitely be purchasing from this company again.

20 augustus 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hello,

Thank you so much for your lovely review. We’re delighted to hear that you’re happy with your mirror and with the service you received, even with the slight delivery delay. We always want to keep our customers informed, so it’s wonderful to know that made a difference and that you’re glad you went ahead with your order.

It’s also great to hear our Delivery Team made a positive impression — we’ll be sure to pass along your kind words.

We really appreciate your support and look forward to helping you again when you’re ready for your next mirror!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Great mirror and great delivery.

Great mirror and great delivery.

I'm very happy with the mirror I received (A Harrow).
I was concerned it might have been a bit flimsy but it's very sturdy and high quality.

Delivery showed up as scheduled and carried it into the house.

Great overall service, and I have already recommended them to my brother as he's moving house.

4 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi,

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your Harrow mirror and that it exceeded your expectations in both quality and sturdiness. It’s also great to know our Delivery Team made the process smooth for you.

We really appreciate your recommendation to your brother — that means a lot to us. Wishing you both all the best, and we hope your new mirror brings plenty of joy to your home!

Thanks again,

MOL Team

Beoordeeld met 5 van de 5 sterren

Love the mirror

Love the mirror, extremely fast and efficient service.

4 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Ryan,

Thank you so much for your kind words!

We’re thrilled to hear you love your mirror and that the service was fast and efficient for you. We really appreciate your support and hope to help you again in the future.

Best wishes,

MOL Team

Beoordeeld met 5 van de 5 sterren

Great price and great customer service

Great price, great customer service especially from delivery driver Chris who was very helpul on the day, changed delivery address for me on the day and kept me posted via texts. Very good service!

11 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hello Seb,

Thank you so much for your kind review! We’re delighted to hear you were happy with both the price and the service.

We’ll be sure to pass on your lovely feedback to Chris — he’ll be so pleased to know he made such a positive difference on the day. Keeping our customers updated and making delivery as smooth as possible is really important to us.

We truly appreciate your support and look forward to helping you again in the future!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Would definitely recommend


I’m always a little anxious about ordering items online, especially from new websites I’m unfamiliar with. However, this has been an amazing experience from start to finish. I would thoroughly recommend Mirrors of London. Our mirror is absolutely gorgeous, and I’ve already had so many compliments on it. Customer service was excellent, keeping me informed about delivery times, and I would definitely order from them again.

4 augustus 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Alison,

Thank you so much for your kind words and for trusting us with your order — especially when shopping with us for the first time. We’re delighted to hear you love your mirror and that it’s already getting so many compliments!

It’s wonderful to know our team kept you well informed throughout, as we always aim to make the experience as smooth and enjoyable as possible. We truly appreciate your recommendation and look forward to helping you find your next mirror in the future.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Exactly what I wanted

I found exactly what I wanted to go in my hallway with the Belgravia Mirror, and at such a great price, made even better with a £20 off introductory discount.
I was also very pleasantly surprised by the delivery time. The delivery time was quoted 6-15 working days but it actually arrived only 4 days after I ordered.
My experience with Peter (customer service) & Chris (delivery driver) was first class.
Brilliant company and experience, I will definitely use them again.

9 augustus 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hello Davina,

Thank you so much for your wonderful review! We’re delighted to hear that the Belgravia mirror was exactly what you were looking for — and that it arrived much sooner than expected.

It’s fantastic to know Peter and Chris made such a great impression; we’ll be sure to pass on your kind words to them. Providing first-class service is so important to us, and it’s lovely to hear that reflected in your experience.

We truly appreciate your support and look forward to helping you find the perfect mirror for your next space!

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

I love the mirror and the whole process…

I love the mirror and the whole process of ordering and delivering was very easy.

27 juni 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hello Rippon,

Thank you so much for your kind review!

We're thrilled to hear that you love your mirror and that the ordering and delivery process was smooth and easy.

We truly appreciate your support and hope you enjoy your mirror for many years to come.

Thanks,

MOL Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

What a lovely company to do business with from start to finish. I had to return a lamp due to my mother changing her mind & they couldn't be more helpful. They got back to me straight away & arranged to pick it up at my home at no extra cost & my refund was dealt with quickly. I highly recommend this company & would definitely buy from them again in the future.

4 juli 2025
Logo Mirrors of London

Antwoord van Mirrors of London

Hi,

Thank you so much for your kind words!

We're really glad we could make the return process easy for you- we know these things happen, and we’re always happy to help.

It means a lot to hear you had a great experience from start to finish.

We truly appreciate your recommendation and would love to welcome you back anytime!

Thanks again,

MOL Team

Beoordeeld met 3 van de 5 sterren

Good company to deal with as far as…

Good company to deal with as far as customer service is concerned. Always answer your problem very efficiently. Very good communication. However lost a point for how long the delivery takes to be delivered when I first ordered my mirror it said 5 to 7 working days. However it took from the 12th June to 8th July to arrive. Which I think it was because I emailed them I got it then. Was told it was sent on the Friday 4th July but actually was sent next day delivery on the 7th of July. When waiting for so long for the mirror to arrive it was nothing like the picture shown on the website. It seemed so much bigger on the picture on the dressing table than it actually was. Yes I should have looked at the measurements but for the price they were asking I presumed that was the one I was getting, but it was very small the one I received. I contacted them and they agreed for it to be returned. That wasn’t quite smooth sailing either but not the company’s fault more the delivery people. I have since bought one which is huge got it in 3 days and was 1/2 the price. Finally got my refund today 24th July that went smoothly. I think as a company be more upfront about your delivery times and perhaps put real photos of the mirrors you are selling. If you do different sizes than shown make it more clearer. 5 ⭐️customer service though.
On the reply from MOL you said I chose the return service I didn’t choose Evri you chose them I said I wouldn’t choose them so you should get your facts right. I offered to pay next day delivery with the same people you chose to deliver it to me FedEx. As you also said that mirror came in different sizes nowhere on your website did it say that. Stick to the true full facts please.

24 juli 2025
Review zonder uitnodiging
Logo Mirrors of London

Antwoord van Mirrors of London

Hi Lorraine,

Thank you so much for taking the time to leave your review and for recognising our customer service- we’re genuinely pleased to hear you found our team helpful, responsive, and easy to communicate with. We always strive to offer the best support to our customers, so your kind words mean a lot.

We’re very sorry to hear that your experience didn’t go as smoothly as it should have in other areas. Regarding the delay with your delivery, there was unfortunately a temporary stock issue at the time of your order, which we did communicate, but we completely understand how frustrating the extended wait must have been.

We also understand you encountered some difficulty with the return process. While we did offer the use of our in-house delivery team to assist with the return, we respect your choice to use an external courier, though it can sometimes lead to added complexity. We appreciate your patience throughout that process and are glad to hear your refund was processed smoothly in the end.

With regards to the product imagery and sizing- we’re genuinely sorry you felt the mirror received didn’t match expectations. It’s never our intention to mislead, and while the measurements are included in the product description, your feedback is valid. We do sell the mirror in multiple sizes, and we understand how photos can sometimes give an impression that doesn’t quite match the real thing. We’ve taken your comments on board and will be reviewing and updating our images to better reflect each product’s size more clearly.

As a small, family-run business, we truly value feedback like yours. It helps us grow, improve, and better serve our customers. We sincerely hope this experience doesn’t deter you from shopping with us again in the future- you’re always welcome, and we’d love the opportunity to provide you with the smooth, positive experience we aim for every time.

Warm regards,

MOL Team

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