Mislens Reviews 

Thank you so much for anyone that wrote a review here. This helped me decide that I DO NOT trust this site and will NOT be ordering from them.

Customers be aware that is one site that claims to be Mislens that is not! I have ordered from them before but was notified this time that payment was rerouted and fraudulent and upon investigating IT WAS! I downloaded Norton on my phone and one of the Moslems site does come up as proven false malicious site also so be aware

Love them they fit so good no irritation I slept with them for 3 days and never felt so good I will definitely be ordering again very soon and to whom said they don’t answer your so wrong they always answer you back I love love love them mislens your the best 💕

I order my lenses but didn’t get them, they sent this tracking number that can’t be tracked when it comes to my local post.
Lost my money !

They sent me all wrong colors, purple yellow and brown. I ordered 12 different blues. Scam!

Truly a fraud!! He would not respond after sending wrong order" n said he fix months go's bye jot one of my 100 emails he replied. I email from new Address he replied is seconds!! Charged my card for stuff I did not order!! Fraud!!! Beware
!!! Don't even give him the chance!!

I ordered lens and they came in 2 weeks, however they sent the wrong color. I am not a fan of the color they sent. My eyes look like they are bulging. I sent an email requesting they honor what I paid for. Also after trying them on my eyes are irritated

Complete scammers sad in 2022 people get away with being thieves

Mislens has the largest variety, and the BEST colors on the market! There delivery is fast, and their customer service superior! Thanks Mislens

I ordered from this company and never received the contacts, and their customer service isn’t responding so I can’t get a refund. Don’t buy their contacts, they’ll steal your money. Very shady company.

Customer services are nice and on time and attentive.

I ordered this lenses for a wedding that I had to attend on the 29th Oct.

On the website it’s so misleading it says del within 24 hrs. I even wrote on the comments before purchasing it that I need it before the wedding yet I still had not received it.

On Wednesday since I only had one last day Thursday to receive it I email customer service team. They just screenshot the tracking that I can already see on the app.

Then they provided me with the career number nobody had answered shoot them message no answer and I am flying to Melbourne tomorrow still haven’t yet received my lenses.

I suggest no one to buy from this provider.

Don’t risk your money and time with a supplier that doesn’t value there customer.

I received the exact colored contacts I order on October 8th, was able to track it the whole time and got a confirmation number with tracking number. I received them in October 22nd right before my photoshoot and Halloween. That's what the 3 stars I've given are for.. I will give another 2 stars if the contacts actually look like they're supposed to on my eyes and am able to see through them. ( I have not tried them on yet. Once I do I will change my review. ( it should let you post pictures on here as proof.)

Woow I'm inlove with my contact lenses. I have struggled to find prescription contacts that actually makes sense. I've ordered many and the colour just doesn't show through my dark eyes. So I tried mislens and let me tell you. I'm inlove. I was very sceptical when I read reviews. I even requested for a refund with PayPal because I thought I didn't receive confirmation of my order. PayPal refunded me but my contacts came. I emailed mislens to send me an invoice so I can pay them back. I received my lenses I 10 days didn't take long at all. I'm very satisfied and will be ordering more.

Order on 7, Oct 2022, it’s now the 13th and I paid for expedited. The one star is generous. I paid for 3 contact lens through beacolor and based off PayPal the transaction went paypal account that now can’t be tracked . all tracking numbers provided can’t be tracked. Being that I work for the government, I will report this a fraud and a scammer. This is crazy, never us this site.

I ordered seven pairs and the first pair I put in was so big it made my eyes look like they were bulging! So disappointed that you can't get smaller ones. Apparently eyes aren't necessarily one size fits all.

Still haven't received order??? Weeks ago.😔

Great quality lenses. I have black eyes which are usually very difficult to cover and receive light blue or grey color. I've ordered 10 different lenses from Mislens, they are comfortable to wear for a full day, and actually they DO cover my black eyes with no problem! Final result is beautiful and naturally looking. Taking a star away because customer service was slow to reply about my order status. Originally I expected my order to be shipped from their US warehouse, and it turned that it was shipped from China because they didn't have some of my items in their US branch in stock, everything arrived within 18 days.

So, if you are planning to order from their US location, make sure to confirm that US branch has it in stock!

Positive experience overall, will order again in the future.

Poor disgusting customer service. Long story short playing a tennis match via email I requested a refund of whole amount so that I put in the new order or they refund me the difference and I get what I paid for.
They simply ignored to work it out further and just said they have answered my question and to refer back to their reply in their second email and they haven’t replied to me since.
I should have read reviews before ordering. Highly doubt I will be receiving my 7 pairs! Be aware ladies! 0 stars if I could!

I’m just going to copy/paste my review from beacolors.com since the contacts I received were Mislens brand and my Venmo was billed as “Mislens.” This did not come from Mislens.com but they ARE selling products by and billing under that name.

Ordered ten pairs, because it was BOGO 5 for 5 and the site advertises that shipping is free over three pairs, but I was still charged for shipping. I had to get Venmo involved to get back $10.99 and had to contact PayPal just to get tracking numbers because the tracking email never came. I tried to email them and use the phone number listed on the site and neither worked, in fact the emails were returned unable to send. After I got PayPal involved I did get the email of tracking info. Half my order has arrived from the US warehouse, but the other half hasn’t left China yet and it’s been over a week. Obviously you can’t get ahold of these people unless you’re PayPal threatening to refund the money to the customer. Not sure if I’ll ever see the other half of my order. The five that came from their warehouse in California are Mislens brand, which is also how the charge showed up on Venmo. I’m afraid to actually put them in my eyes after seeing some of the warnings online about “non-prescription contacts” (ie: ILLEGAL contacts) and I’ve since reported the company for unlawful sales of medical equipment in the US and contacted Venmo again about a refund since they’re likely unsafe to wear and definitely being illegally sold. Still waiting on a response from Venmo. They don’t require a prescription so they’re breaking federal law and they have a US warehouse in California - DON’T buy from this site! The Mislens trustpilot review page has 46% NEGATIVE reviews. That should tell you something by itself! They advertise that the contacts are “FDA-approved” and safe to wear, made from safe materials, blah blah… but the FDA has nothing to do with this company or they would REQUIRE a prescription regardless of whether or not they need to be corrective, or simply cosmetic lenses. Be smarter than I was — STAY FAR AWAY!! My 16yo niece called it: any company selling $10 contacts is likely to make you go blind. There goes $65 down the drain because I didn’t do thorough enough research before buying. *facepalm* My 16yo niece is going to have a good laugh at my expense. From the reviews here and on the Mislens page, I’m not likely to ever see the other half of my order. Thankfully, if Venmo doesn’t help me out, PayPal said they’d issue a refund if/when the other half of my order doesn’t arrive. I feel so freaking stupid!