At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... Toon meer
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Lees wat reviewers zeggen
Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... Toon meer
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... Toon meer
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... Toon meer
Bedrijfsgegevens
Contactgegevens
Unter den Linden 24, 10117, Berlin, Duitsland
- hello@misscosy.com
- misscosy.com
4,5
Uitstekend
189 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Definitely cozy!
Love my new pj set from Misscosy! Very cute and comfy. Great customer service. Definitely recommend
22 april 2022
Review zonder uitnodiging
Support was very helpful and friendly
Support was very helpful and friendly
any issues I had were answered in a clear and polite way
18 februari 2022
Review zonder uitnodiging
I was not sent my order correctly I…
I was not sent my order correctly I ordered a rose XL cosy knit set and was send a medium jacket!
14 januari 2022
Review zonder uitnodiging
Antwoord van MISSCOSY
Hi Mon, we will send you a replacement. Please send a photo of what you received to ask@misscosy.com so we can take care of it as soon as possible. Thank you very much!
Great pajama set for my wife
Great pajama set for my wife, I accidentally gave them the wrong address and they took care of it for me. Very good quality product and customer service.
11 januari 2022
Review zonder uitnodiging
Purchased as a gift for someone and…
Purchased as a gift for someone and they loved it on how it fit and feels.
Also was in love with the colours plum and mocha
The orders came in a timely manner as well.
Well worth it
4 januari 2022
Review zonder uitnodiging
Great customer service
ordered a short set for my daughter for Christmas and was told it would arrive after...but to our surprise it arrive before so I was able to give it to her then. I will order for you guys again! Great customer service!
1 januari 2022
Review zonder uitnodiging
Super soft, not best quality
Everything came in an orderly manner, however, the robe was ripped when I pulled it out of the bag. Not a huge rip, just not what was expected for the amount of money that was paid. Super comfortable though.
15 december 2021
Review zonder uitnodiging
Antwoord van MISSCOSY
Hi Colyn, we would like to send you a replacement for your order. Can you send us an email with a photo of the faulty item to ask@misscosy.com?
Fast delivery
Ordered a set for my wife as a Xmas gift as shipping said 5-6 days UK so plenty of time to arrive before Xmas. Then I receive an email with tracking to say that the order has been shipped and will be delivered four days after Xmas.
Edited: Items arrived on the 17th December so we'll in time for Xmas. DHL delivered very quickly despite stating a delivery date of the 29th. 5 star review now given, Very happy customer.
15 december 2021
Review zonder uitnodiging
Antwoord van MISSCOSY
Hi Richard, we are sure that your order will arrive before Christmas. Estimated shipping times are not always accurate. All DHL shipments we have sent to the UK recently have been delivered within 3-5 days. Thank you and we hope your wife will like the product!
Great product and customer service!
My original shipment was lost in the mail and Christine was prompt to send a replacement. In addition to having a beautiful product (robe set), their customer service is amazing!
13 december 2021
Review zonder uitnodiging
Fantastic Service and product
11 december 2021
Review zonder uitnodiging
Size turned out to be larger than I…
Size turned out to be larger than I needed so will return. Overall its looks okay, not worth the price imo. Delivery was timely and no issues with their site.
10 december 2021
Review zonder uitnodiging
Don’t waste your money
The first product never arrived and then the second product that came was extremely cheap. Opening the box the material was already threading apart. Not worth the money whatsoever
10 december 2021
Review zonder uitnodiging
Antwoord van MISSCOSY
Hi Jordan, we can check more closely if you email us at ask@misscosy.com with a photo of the product you received. Due to the nature of the fabric, there may be a few threads that stick out over time. Thank you very much!
I ordered two sets one gray one in a…
I ordered two sets one gray one in a tan color. I received the order In all gray.
9 december 2021
Review zonder uitnodiging
Antwoord van MISSCOSY
Hi Mikel, please send us an email to ask@misscosy.com with a photo of the products you received. We will send you a replacement product as soon as possible. Thank you very much!
Could have been 5 ⭐️
Did reasonably well on my order but an address error I made they tried to correct didn’t process. Otherwise, excellent product and reasonable delivery time for this time of year.
9 december 2021
Review zonder uitnodiging
Fakes
I am sure this website is great however look out for fakes such as cosyknit.com. There are hundreds and the set I have just received is nothing like the image.
6 december 2021
Review zonder uitnodiging
Antwoord van MISSCOSY
Thank you for bringing this to our attention. We are already taking care of it and removing such fakes from the web. We advise you to request a chargeback from your bank or Paypal for "misleading product information" or "unacceptable products received"
Every thing fitted perfectly my…
Every thing fitted perfectly my girlfriend love it!
2 december 2021
Review zonder uitnodiging
Girlfriend loves the cosyfit!
2 december 2021
Review zonder uitnodiging
I love their sets!
I love their sets!
Got different colours myself, (one from my boyfriend) and am impressed with the quality, fit and style.
10/10!
30 november 2021
Review zonder uitnodiging
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