Missive Reviews 

I had a great experience with Missive, especially with Phil from customer success. He helped me sort out a tricky "rule/filter" problem and got my emails organized just the way I wanted. Phil was super patient and knew exactly what to do. It's so nice to have this kind of support from Missive. Big shoutout to Phil and the team!

Missive is a hidden gem.

As the owner of Lasclay, an innovative milkweed products manufacturer and e-commerce, I've had my fair share of experiences with various customer service and sales platforms. While giants like Intercom, Gorgias, and Zendesk dominate the market, our quest for the perfect communication tool slowly led us to Missive, after painfully switching between the others in the span of 3 years.

This discovery has been nothing short of revolutionary for our business, and I'm here to share why Missive stands out as the superior choice, especially for small businesses.

Performance, Simplicity, and UX

After a short learning curve, it became very clear that Missive offered a superior experience in terms of performance, simplicity, and user experience. The platform's intuitive design and seamless no-code operation have significantly streamlined our internal and external communications, that now happen all at the same place. The greatest thing is that we can collaborate as a team on every email or service ticket, putting an end to miscommunications or redundancy and making us so much more efficient.

Affordable Pricing Model: Good for Small Businesses too

One of the most compelling aspects of Missive is its pricing structure. The monthly fee per user is incredibly reasonable, making it accessible for a small business like ours. This affordability does not come at the expense of functionality. On the contrary, Missive provides a robust set of features that so egregiously exceed the other solutions that it's almost indecent.

Integration and Automation: A Game Changer

Missive's ability to integrate seamlessly with various channels (social media, email, etc.) and platforms like GPT and Shopify has been a game-changer for us. The no-code custom rules and automations have empowered us to tailor the platform to our specific needs, enhancing efficiency and productivity. The comprehensive metrics offer insights that drive informed decision-making, help coach the new employees with clear KPIs, further fueling our growth.

A Unified Platform for All Communications

What truly sets Missive apart is its capacity to centralize all our outgoing communications—customer service, sales, suppliers, government, etc.—in one unified platform. This consolidation has significantly improved our workflow, ensuring that nothing falls through the cracks.

A Powerful Tool for Growth

Missive has transcended its role as a mere communication tool to become a pivotal growth tool for Lasclay. Its affordability, coupled with its powerful features, has enabled us to allocate resources more effectively, contributing to our overall success.

Conclusion: Cannot recommend enough

In conclusion, Missive is a hidden gem in the realm of communication, sales and customer service tools. Its superior performance, user experience, and affordability, combined with powerful integrations and automations, make it an indispensable software for any small business looking to streamline communications and drive growth. I cannot recommend Missive enough. If you're on the fence about which platform to choose, give Missive a try. You won't regret it.

I have evaluated and used many communication platforms, internal chats and ticketing systems in various companies. Missive stands out far above all of them, it’s easy, intuitive and not bloated with 100s of options you never use. Also it’s faster than many email clients
They keep improving and every other week I’m happy to see the app updated with many new features and improvements. They take feedback about the smallest details serious and fix them in no time.
What I like most is that the desktop and mobile app are exactly the same, I don’t miss any features while on the run.
There are a few areas for improvement, mainly search. I am confident they will improve this in due course as well.

We’ve been through many workflows as our team is growing, with missive seeming to be the answer to our prayers! Being able to comment on individual emails, tag others has been such a help for us in our sales process!

After trying out other software, I could not leave Missive. Nothing beats it in terms of customization and feature set that makes my email life productive. Thanks again for your excellent product and support.

One of the best email apps I've used. We've tried so many including Spark and others, but Missive really has it all. Working with team inboxes is a must for our company and Missive does it extremely well.

A true game changer for communicating with your team and the outside world at lightspeeds. The support team feels like they are in the same room with you — very prompt and responsive. The product has many clever features that help you escape the Email Hell. Keep up the great work, Missive Team!

We've been using Missive daily for all our client communications, and it's incredibly efficient for managing multiple inboxes and calendars. It's like having everything in one place, which saves so much time. The way Missive handles emails and schedules makes work much easier, especially when you're juggling a lot of tasks. One of the coolest things is how it turns email management into a collaborative effort. We can work on emails together in real-time, which has been a huge plus for our team communication. It's also great for avoiding the usual problems people have with ticketing systems, making our workflow much smoother.

Missive has simplified how we manage a ton of client communications across multiple inboxes. Before Missive, keeping track of different email threads was a bit of a nightmare. Now, everything's in one spot, and the headache of switching between accounts is gone. The collaborative aspect is amazing. With Missive, the whole team can jump in on emails in real-time. This has been great for our internal communication and ensuring nothing slips through the cracks. Also, I appreciate how Missive smooths out the usual bumps associated with ticketing systems. We're able to track and manage client requests more effectively, without the usual clunkiness. This means we're quicker to respond and more organized – which goes a long way in keeping clients happy.

Our company has since a long time using Missive, we love it! Thanks to the MISSIVE team for a great mail solution aswell as great support from their side.

Missive has improved my email productivity in such amazing ways. More, it has made it fun to get emails done.
Their support team is amazing, very prompt, dedicated and going deep into your needs.
Plus, they're doing a lot for customisation, which is always a must for me personally!

A product that has become essential in our business.

We are a small company where people work anywhere/anytime. Missive has helped us massively in both our internal communication and external communication in organizing our support towards our customers.

We've reached out to them a few times due to small issues/questions and every single time we've been answered as close to immediately and every issue has been cleared up/fixed in no time.

The product is great and the support is phenomenal.

Love this email service! It's super simple and easy to use, and the UI is on point. The best part? I can chat with my colleagues right in the email, which is super handy. Plus, the integration with other tools is a total win. Definitely makes life easier!

Absolute Superpower im täglichen Mailbverkehr! Wir sind ein kleines Team und arbeiten jetzt seit einigen Wochen mit Missive. Die Zeitersparnis ist enorm, die Integration von ClickUp und die Chat / Kommentarfunktion sind der Oberknaller! 100% Weiterempfehlung.

Navigating the digital communication landscape has never been easier, thanks to the Missive Email App. Its intuitive design, packed with a myriad of features, offers unparalleled reliability - we've never faced a single glitch. For our business, functioning without Missive is unthinkable. It's more than just an app; it's a game changer. Highly recommended for any business aiming for seamless communication.

We recently switched from Front to Missive, and we are more than happy. The platform works well throughout all devices (Windows, Mac, Android, IOS). Our employees have no issues with usage. Missive enhances our team inboxes and collaboration. The support given by Missive is amazing. They are fast to answer and provide a solution for your problem. I would definitely recommend Missive to anyone!

Top program, this has united my remote team. not looked back since

I wish there was an option for 10 starts.

Missive is a game changer. After using big companies in the market - Missive was the best solution for our team.

We are a team of 30 people. Missive support and attention to detailed as something I’ve never seen before on any Saas.

Great investment.

Just moved my entire Sales Team into Missive. Game changer for us.

Next step is to move our entire Support Team then IT Team then Admin Team!

Also the Android App actually works with advanced features without any bugs! Which is great.

I recently started using Missive and I must say, it has completely transformed the way I communicate and collaborate with my team. This incredible platform deserves nothing less than a five-star review!

First and foremost, Missive's user interface is sleek, modern, and intuitive. Navigating through the various features and tools is a breeze, making it easy to adapt to the platform from day one. The layout is well-organized, ensuring that I can find everything I need quickly and efficiently.

One of the standout features of Missive is its seamless integration of email, chat, and team collaboration. Having all my communication channels in one place has revolutionized my workflow. I can effortlessly switch between email threads, chat conversations, and shared team inboxes, ensuring that I never miss an important message or lose track of a task.

Collaboration within Missive is a dream. I can effortlessly share emails, delegate tasks, and discuss projects with my team members, all within the same interface. The ability to assign tasks, set deadlines, and track progress keeps everyone accountable and ensures that nothing falls through the cracks. It has truly streamlined our teamwork and boosted our productivity.

Another feature I absolutely love is the real-time collaboration on drafts. Whether it's composing an email, drafting a document, or crafting a response, multiple team members can simultaneously work on the same draft. This eliminates the need for endless back-and-forth emails, saving us time and frustration.

Moreover, Missive's powerful search functionality is a lifesaver. With just a few keystrokes, I can find any email, conversation, or attachment within seconds. No more digging through endless folders or scrolling through hundreds of messages. It's a game-changer for staying organized and finding critical information when I need it most.

The level of customer support provided by Missive is exceptional. Anytime I've had a question or encountered a minor issue, their support team has been incredibly responsive, helpful, and friendly. They genuinely care about their users and continuously work to improve the platform based on user feedback.

Lastly, Missive prioritizes privacy and security. With end-to-end encryption, I can communicate and share sensitive information with confidence, knowing that my data is protected. This level of security is vital in today's digital landscape, and Missive excels in providing peace of mind.

In conclusion, Missive is an absolute game-changer when it comes to communication and collaboration. Its seamless integration of email, chat, and team collaboration, combined with its user-friendly interface and powerful features, make it a must-have tool for any individual or team. The exceptional customer support and commitment to privacy and security are just the icing on the cake. I cannot recommend Missive highly enough!

Great product and even better customer support.