I made an account in Mistertango but hadnt used it for 1 year or so. Now when I decided to use it they obliged« me to pay for everething even for not used at all. The human understanding is 0. So, whe... Toon meer
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Lees wat reviewers zeggen
I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... Toon meer
Bedrijf heeft geantwoord
Mistertango bietet Business-Kreditkarten an. Soweit nichts verwerfliches. Aber es wird gefordert, als Nachweis der unternehmerischen Tätigkeit eine HRB-Nr. Das ist ein problematischer Nachwe... Toon meer
Hello, Mistertango seemed to be a great experience, but some time ago, they decided to close our company's account and asked for a bank address to which they can send the rest of funds. I have given... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2014, Mistertango is the fintech company offering dedicated IBAN accounts to individuals and businesses. The current account, complete with IBAN number, ability to transfer money instantly via SEPA, allows individuals and businesses to simply, quickly and securely facilitate and fund online activities using fiat currency. Mistertango is electronic money institution supervised by Bank of Lithuania, activity licence No.11.
Contactgegevens
Perkunkiemio str. 2, 12128, Vilnius, Litouwen
- +37052055501
- support@mistertango.com
- mistertango.com
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Ceci est la plus grosse arnaque que je…
Ceci est la plus grosse arnaque que je n'ai jamais vue, il vous demande de payer une avance en se protègent avec les mots magiques "cette avance ne sera pas remboursée" et 1 semaine après avoir envoyé l'argent il vous réponde même pas par un avis positif ou négatif. vous le découvrez vous-même avec une page bloquée et après les avoirs contactés il vous répond "je connais pas la raison" Honteux et encore Honteux j'ai perdu 300€ alors que j'avais fourni tous les document nécessaire certifié par un notaire que j'ai payé 12€ par document

Antwoord van Mistertango
NO CRYPTO FRIENDLY
Not open account here if you is a crypto Company baceuse you waste time... they say eare crypto friendly but lied... After entire and accurate kyc they not accept crypto friendly Company. This is a scam Company... avoid him ...be careful.

Antwoord van Mistertango
Società scandalosa che non vuole…
Società scandalosa che non vuole rimuovere il mio indirizzo e-mail dai loro archivi nonostante il fatto che cosi facendo loro violano la privacy 2016/679 con la scusante che loro hanno il diritto di conservarli ai fini fiscali per 10 anni. Precisiamo che un conto sono iban e dati ma non l'indirizzo email e poi questa banca dalla dubbia trasparenza non raccoglieva nemmeno i documenti di chi apriva il conto fino a qualche tempo fa.

Antwoord van Mistertango
STAY AWAY
STAY AWAY
I don't usually write reviews, but I just had to this time.
This has to be the worst support (and service) I've seen in my life (and use a lot).
Their KYC process is absolutely ridiculous. They'll ask you for bunch of documents that are not even relevant to confirming your identity and income, while barely provide any explanation for it. One example is "ALL incoming and outgoing transaction at your current bank" (not just payslips, but ALL). I'm not even sure if it's legal requesting this kind of sensitive data. Even if you provide proof of income they'll still not be happy apparently and will reject your registration without even an explanation or reason. The support communication is even worse, you'll be lucky to get a reply to your e-mail in 2 days (note that they require to finish the absurd KYC in 5 days). No chat support available but only useless bot that's not good for anything. Do not buy any of their pathetic explanations that all of those documents are legally required by bank institution. I have multiple registrations at other similar services which was never the case. Also, people do not even provide this data to their local banks when opening accounts, this is no different.
I invoked my GDPR "right to be forgotten" and never looked back.
I'll advise you to think twice before even considering using this ridiculous service. (All those 1* reviews are there for reason for sure).

Antwoord van Mistertango
rimborso bonifico
Since September of last year, i.e. 2019, my bank has contacted you and to date you still do not give a logical answer to the request for... at least... give me back 3000€ for a transfer ordered to you by Mistertango UAB to collect a gain made on Herdos LTD that never went well. Always an excuse and always a different... Forget the gain ... now ... it's almost a year ... but the return of €3000 I do not give up ... you have no right to retain the amount mentioned ...! It 's a practice respected by all ... The transfer is an advance payment for a service ... if this does not happen ... the money is sent back to sender ...:!
I'm answering to make it clear that...
I know that you are not a trading platform ... but if I turn to this bank is because I gave you a transfer of 3000 € to get a gain made with the platform Herdos ltd (scammers finally banned from the Italian territory) It was you who had to pay me the amount earned .... something that you have never done always looking for excuses not to make the deposit .... until today after 8 months although I asked ONLY the return transfer ..... do as those who have no ears to listen This is how much .... Bank mistertango UAB nothing more 'I want back the 3000€ in advance to have a "service" ever provided by you .... I must remind you that if after payment by bank transfer you do not receive what you paid the amount must be returned to the sender ....

Antwoord van Mistertango
Awful
Awful. just stolen our money. no response on email- several weeks requesting different documents- when sent everything- just stopped answering.
in all chats- only stupid skrips.
real scammers in europe

Antwoord van Mistertango
Closed my account, made it impossible to withdraw funds out.
I received an email from them telling me they'll be closing my account, no reason was given and was told to withdraw my funds before the account closed.
Found out I wasn't able to withdraw the funds out as I needed to submit a statement of the account I wanted the funds sent to even though it was in my name.
Submitted a photo of my postal paper bank statement. Not good enough, MisterTango wanted a PDF version of the statement! I asked my bank for a PDF statement and they told me they did not provide PDF bank statements (this is a major Irish bank).
My account is now closed, MisterTango stole my money. 1) Why do I need to submit proof if I am withdrawing to an account in my own name? 2) They are the only company I know that do not accept postal paper bank statement photos!

Antwoord van Mistertango
Horrible Service Providers
All you guys do is give the same answers over and over. I tried to upload funds into my account via Bitcoin without knowing of the restrictions. The funds were deducted from my bitcoin wallet but never deposited into my account. Contacted their support service and all they said was that i should contact BTC-Exchange of which i did but did not receive a reply from them. I contacted Mistertango again and all they said was that transfers are unavailable. So what happens to my money? If you guys don't accept anyone to upload funds why not disable all payment options?
This is so unprofessional. I wasnt to know where my money is, at least it should be refunded to me.

Antwoord van Mistertango
Très déçu ☹️
Après avoir ouvert un compte chez eux tous était bien , ensuite ça devient du n’importe quoi 😑 , argent bloqué, questionnaire, compte limité... donc vaudrait mieux les éviter.

Antwoord van Mistertango
For 3 years I used their service and…
For 3 years I used their service and suddenly they blocked my account and started asking for information that is too personal repeatedly. I am disappointed with the support department because they did not adequately answer why they were closing my account.Important and unreliable and I would not recommend anyone to use.

Antwoord van Mistertango
Worst of the worst DO NOT USE
They blocked funds, delayed payments, requested the same info multiple times just to procrastinate payouts, definitely a service that should not exist or he used by anyone.

Antwoord van Mistertango
MISTERTANGO - give me my many back !!!
Dear All,
unfortunately I became a personal client and my company too, at Mistertango.
They took a lot of money for the initial payment. Shortly after that they closed my two accounts without notice. I found out about the whole situation from my company's clients who called me saying that they could not pay me for my invoice. It happened in autumn 2019.
I haven't regained my funds until now. I gave all the documents that Mistertango expected ... I get every few days information that I can transfer my money to another bank (with the same company name) and each time the transfer order is canceled by Mistertango - without giving a reason.
Of course, all the time - every month - MISTERTANGO charges a 99.99 euro fee for maintaining an account for my company. I filed a complaint and received the answer that they charge and will not give me the money back.
For a Mistertango representative who can read this - the ticket number from my complaint is 128048
So that MT has no doubts or further excuses.

Antwoord van Mistertango
Do not ever start using the services of…
Do not ever start using the services of this so called bank. This is a shame for fintech companies.

Antwoord van Mistertango
----Most of the positive reviews are…
----Most of the positive reviews are probably fake and MT is actively reporting negatives to remove them----
Had passed all the KYC/AML steps and been using personal account for a while. They stopped their card service but no replacement yet continued to charge the same fees.
Then out of nowhere they closed the account with no reasons or explanations.
Support is totally useless by either not responding or when days/weeks later a response is even sent its utterly useless and not relevant. Phone doesnt work or tells you email.
Further was told that they can onboard again once everything is closed which makes no sense.
Icing on the cake is the fact that they were penalized by the regulator their ie Bank of Lithuania for breaches and issues.
And instead of dealing with their issues, improving their processes and becoming a better banking business they appear to be busy pumping in fake reviews on here and actively removing negative reviews against them to try and increase their ratings.
Meanwhile, my money remains stuck on there, get no support response, can't access my account to withdraw it to my other bank accounts due to 2fa and I would bet they've continued to charge me fees for it!

Antwoord van Mistertango
I am stuck on account verification…
I am stuck on account verification forever. The support doesn't understand me

Antwoord van Mistertango
The worst service
Restrictions to send/receive payment transfers But they continue to charge monthly fees. no apology or explanation about the actual situation.
an advice, stay away from them!.

Antwoord van Mistertango
Scammers
MisterTango seems to need money. They have big problems with regulations and have blocked funds because they probably need it. I had tried to register before I fell here, and they seem very eager to have me as a customer ! They ask me to send the documents back within 7 days. No competitor imposed this deadline on me. Thanks to all the people who posted a comment to prevent !

Antwoord van Mistertango
Closed down. Fined by the Central bank in Lithuania
Closed down. Fined by the Central bank in Lithuania
They blocked our business account in October without any notice after we had jumped through weeks of compliance to get onboarded and paid their fees in September. Only though social media we found a link to an article that the bank of Lithuania had fined them and imposed restrictions. No notice, no apology, nothing.
Now we are trying to get our money out and close the account. We have tried now 6 times and they keep rejecting the transactions and asking us to do something different. We have provided evidence that the receiving bank is in our business name and they still are preventing. We have attached bank statements, letters, screenshots and still they will not release our funds.
The icing on the cake was after blocking our account and preventing transactions they have now charged us the monthly fee of 99 euro.
Mistertango is holding back funds on purpose! This company is an absolute scam and should be completely shut down.

Antwoord van Mistertango
The store has closed. Diverge out
They return the money, but the fact is that they have finished working. Let's find Mistertango replacement together, which will be more reliable and simple.

Antwoord van Mistertango
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