Mistertango Reviews 

207
TrustScore 2.5 uit 5

2,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I made an account in Mistertango but hadnt used it for 1 year or so. Now when I decided to use it they obliged« me to pay for everething even for not used at all. The human understanding is 0. So, whe... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Mistertango bietet Business-Kreditkarten an. Soweit nichts verwerfliches. Aber es wird gefordert, als Nachweis der unternehmerischen Tätigkeit eine HRB-Nr. Das ist ein problematischer Nachwe... Toon meer

Beoordeeld met 2 van de 5 sterren

Hello, Mistertango seemed to be a great experience, but some time ago, they decided to close our company's account and asked for a bank address to which they can send the rest of funds. I have given... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst

Geschreven door het bedrijf

Established in 2014, Mistertango is the fintech company offering dedicated IBAN accounts to individuals and businesses. The current account, complete with IBAN number, ability to transfer money instantly via SEPA, allows individuals and businesses to simply, quickly and securely facilitate and fund online activities using fiat currency. Mistertango is electronic money institution supervised by Bank of Lithuania, activity licence No.11.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,5

Alle reviews

(207)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

MisterTango is a SCAM run by heartless people!!!

MisterTango is a scam!!!! They refuse to give back funds placed with them, merely just freezing the account...sending their pathetic generic email of sorry you had to experience this (yea right) please contact support and you might need to provide documentation.
Ok so does your support team even use their email? WHERE is this team??? WHY do they not respond without their generic email.
WHY are you stealing??
People rely on this money.

11 september 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Good day!

Thank you for your feedback.

According to your provided information, we cannot understand the situation properly. Please contact Mistertango Team directly and clarify your issue so that we would be able to help you. The request should be sent to support@mistertango.com.

Best regards,
Mistertango Team

Beoordeeld met 5 van de 5 sterren

To my review

To my review, mistertango electronic banking system is one of the best in the world.
Their banking system is secure , and payments are easy to transfer.

7 september 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Investigation on my account since 18.03.2019

Hello,
On 18.03.2019 i have received a message from MisterTango about started investigation on my account. I asked how long will it take and answer was: "It can take up to 90 days". When 90 days have passed, on 19.06.19 i wrote a message regarding my account. Their support told me that they haven't received any information from the responsible department. Last time i heard from them was a 2nd of July, they told me that there were still no information. It is 24.08.19 already. More then 5 months i can't access my account. I wright here to ask you when will i be able to access my account or at least withdraw my money? And what kind of investigation can take up more then 5 month? I hope to receive a proper answer and not one more message about responsible department.
Thank you

23 augustus 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello, Mark,

thank you for your feedback!

As we can see our specialist has contacted you regarding this case. If you have any other questions, we kindly ask you to contact us at support@mistertango.com from the e-mail address you have used for registration.

Thank you in advance!

Best regards,
Mistertango Team

Beoordeeld met 1 van de 5 sterren

I LOST 46000 EUR WITH MISTERTANGO

Hey Guys,

I already lost 46000 EUR with this bank and they will not return you the funds. Art.18.2 from Terms & Conditions will put you in pending for life!!!!

I recommend you to move your money from MisterTango account asap or you will be next victim.

Take care Guys!

16 juli 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Dear Maria,

Thank you for your feedback.

We kindly ask you to contact us at support@mistertango.com from the e-mail address you have used for registration. We want to fully clarify this situation and find a solution.

Thank you for cooperation in advance.

Best regards,
Mistertango Team

Beoordeeld met 2 van de 5 sterren

They are bad

They are bad, no customer support at all. They will block your account for any AML reasons. Asking documents and then don't answer you anymore and don't release your money.
Stay away from them!

9 juli 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Dear Fabio,

Thank you for your feedback.

In order to check your case, we kindly ask you to contact us from the e-mail address you have used for registration support@mistertango.com. We really appreciate your remarks and want to clearly understand the reasons for your experience.

Thank you in advance.

Best regards,
Mistertango Team

Beoordeeld met 1 van de 5 sterren

Banco muito complicado de lidar

Banco muito complicado de lidar, muito complicado de fazer operações bancarias, muito burocrata, há bancos online muito mais fáceis de lidar, desisti :(

16 juni 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello!

Thank you for your feedback.

Our specialists are working every day in order to improve our functionality. We always try to ensure the services more convenient for our customers. All the ideas are really important to us. So, if you have any, do not hesitate to let us know about it support@mistertango.com.

Best regards,
Mistertango Team.

Beoordeeld met 1 van de 5 sterren

Do not touch!

Opened an account there after a long compliance hustle.

1) They simply upgraded the account without notice and started subtracting money from the payments. Be careful: You will most likely never see that money again.
2) Once you have topped up a certain amount of money (coming from your accounts!) and try to use it, the compliance department will step in and suspend all outflows, asking for ridiculous documents. This even affects transfers to other bank accounts of you (not others!).

Simply put: They will let money in and not out again. To me it looks like they are close to bankrupt and now trying to keep it running by freezing your money.

16 juni 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

Thank you for your feedback.

It is unfortunate that you had such an experience.

Please note that we do not keep our client's funds. Mistertango reserves the right to ask additional questions or documents in order to ensure the Law of the Republic of Lithuania on the Prevention of Money Laundering and Terrorist Financing.

To resolve your problem, we kindly ask you to contact us at support@mistertango.com.

Best regards,
Mistertango Team.


Beoordeeld met 5 van de 5 sterren

I was happy to work together wit MT…

I was happy to work together wit MT team.
Many thanks for your professionalism.

BR
Tolstikov

13 juni 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

We really do appreciate your feedback! It helps us to grow and improve our services.

Best regards,
Mistertango Team.

Beoordeeld met 1 van de 5 sterren

Nicht zu empfehlen!!!

Nicht zu empfehlen. Konto und Guthaben seit 2 Monaten gesperrt. Keine Kommunikation möglich, per E-Mail kommen nur nichtssagende Ausreden! Finger weg von Mistertango.

2 juni 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Good day!

thank you for your feedback!

We are sad to hear about your experience.

In order to check your case, please contact us with an email that you have used for registration support@mistertango.com.

Best regards,
Mistertango Team.



Beoordeeld met 1 van de 5 sterren

Добрый день.

Добрый день.
У нас возникла проблема в том, что Mistertango банк 26 марта 2019 года не поставив в известность нас компанию INTERARMCO LP заблокировал доступ к юридическому счету компании с большой суммой денежных средств остатка на счете. По всем вопросам отвечают что ведется расследование, хотя никаких подтверждающих документов и запросов не запрашивают. Конкретных сроков о разблокировании счета не дают. Возможности перевода остатка средств также не согласовывают.
Выяснить состояние нашего счета в Mistertango банке и вывести наши средства на наш другой счет в другом банке не можем.
Не сообщается какой максимальный срок содержания наших средств в Mistertango.
Не рекомендую Mistertango для ведения бизнеса или проведения операций личного использования.

17 mei 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

thank you for your feedback!

We are sad to hear about your experience.

Please note, that Mistertango reserves the right to ask additional questions or documents in order to ensure the Law of the Republic of Lithuania on the Prevention of Money Laundering and Terrorist Financing.

In your individual case, we kindly ask you to contact us via support@mistertango.com.

Best regards,
Mistertango Team.

Beoordeeld met 1 van de 5 sterren

Business Account

Hello,

I have come to a point using Mistertango where I am going to spend that few minutes of my life, writing a review here. Hopefully, you can learn from my mistakes.

I opened a Business Account around 6/7 months ago and out of that time, my account has been suspended/under investigation for 4.5 months. They probably have too many problems and too few people working there. It does not matter how many emails you send to support, the communication is non-existant!

The first time my account got suspended was partly acceptable. I followed all the KYC and AML procedures but someone still tried to fool me and tried reversing the transaction. Therefore, my account was suspended and under investigation for over a week. Since I followed all the procedures correctly, I was allowed to use the account again. Also received my other pending payments.

The second time, my account was suspended for almost 4 months. I was very patient until to a point I had to fill in tax reports and I couldn't access the account. I literally started spamming the employees on LinkedIn to get access to my transaction data. It seems they just wanted to do a little follow-up with one of my transactions. It took them 4 months. The worst part is that they kept my €1120. Before I started suspecting that my account is suspended again, I accepted few payments into my account. They were never reversed back to my clients, I've checked! First time my account was suspended, they did receive my funds. However, the second time they somehow weren't able to receive funds. The money has simply disappeared.

If you want to open a bank account for your business and get a decent business partner, I recommend you go somewhere else.

14 mei 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Loan company scams are using Mister…

Loan company scams are using Mister tango account. When asked to pay insurance for loan you get 3 options to pay the 200euro, iTunes, steam card or pay into an account. And account name is L..... O. Iban is Lt6535.....3......8
BIC MIEG....
If you pay insurance ur asked for more money for some thing else.... long story short you won't get the loan as promised. You get scammed

9 mei 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

thank you for your feedback!

If you have any important information about such activities please contact us support@mistertango.com. It would be very helpful!

Best regards,
Mistertango Team

Beoordeeld met 1 van de 5 sterren

I do not understand why they are slow…

I do not understand why they are slow in transactions and slow to respond when complains are filed via their email address .

3 mei 2019
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

thank you for your feedback!

We are sorry if you had to wait quite long for a response. We always try to ensure the best response rate in order to keep our clients happy.

If you still have unresolved issues, we kindly ask you to contact us via support@mistertango.com.

Best regards,
Mistertango Team

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