mitchum.co.uk Reviews 

It says 96 grams. I weighed it and it is 92 grams. Just the container weighs 50 grams, so actually
I am only getting 42 grams of product. I also find I am very itchy under my arms after use.

I developed a red painful rash under my arms after using Mitchum roll on deodorant. I switched to their natural stick deodorant but the rash only got worse. I tried to submit an online form to advise them of the issue but I encountered an error message. I tried calling the customer service help line on multiple occasions at different times of the day only to be met with the same voice message and there is no facility to leave a voice mail. I then contacted Mitchum via Instagram, I was asked for my email address which I provided. In addition I was given the same phone number. I messaged on Instagram again but I have yet to receive a response. I found a BBC article which stated a numerous users had endured similar reactions to the deodorant. If it's a known problem, all the products should have been recalled. The customer service has been non existent. Where do customers go from here for help?

Mitchum Roll On Unperfumed IS NOT UNPERFUMED!!
Inexplicably, they think they can sneak a scent in and we will not notice??

Ultimate version burnt my armpits on both occasions of using it.

Its a shame I cant give minus stars. Used the Ultimate and halfvan hour later my armpits are covered in something like tiny liitle grains and sore & itchy

DO NOT USE

Wont completly stop sweat patches under the arms but will minimise it and keep it under control,meaning u wont sweat as much.if u want something cheap fast and effective this is it.i would get the unsented mitchum roll on.the ladies one works best even on men.
Good luck.

Zara was great at the Westfield Shopping Centre

I’ve been a loyal Mitchum customer for years, but this experience completely changed my view of the brand. I purchased several Mitchum deodorant sticks that were defective the dial wouldn’t turn or stopped working shortly after opening. I contacted the company, and they told me they mailed a gift certificate to make up for the issue.

I waited the full 7–10 days they promised, but nothing arrived. When I followed up, they said they would “investigate,” and then I never heard from them again. It has now been over two weeks with no update, no replacement, and no resolution.

It’s disappointing to see a company fail to stand behind its products or follow through on what they promise. Because of this, they’ve lost me as a customer. I won’t be purchasing Mitchum products anymore.

I bought mitchum roll on deodorant it's 50ml unscented and I have been left with burns under my arms i have tried to contact company and no one is getting back to me this needs sorting out batch number is S25617A I have left my email address and phone number but no contact from company which I find to be disgusting from a large company that is ok leaving customers in pain.

I bought one of the deodorant which was the recalled batch, i filled in the form asking for refund since last year, they replied and said will bank in into my provided bank account within 10-15 working days. Up until today, received nothing. I have been using their deodorant for at least 6 - 8 years, now i am totally let down by their service and dare not ever buy their products anymore. I think trust pilot review website should give us an option to choose no star for this kind of irresponsible company or negative star to warn other users not to buy their products anymore. Given that the deodorant only costs me £3, and they wont even put any single effort to pay back the £3, i cant expect anymore good business ethics from this company.

Bought some roll on deodorant which has since been recalled , literally burnt my armpits with incredible itching whilst on holiday and all they've offered is £7 for 2 new bottles because I didn't go to A + E !
I am now taking advice so can't comment further

Bottle states 72hour sweat and odour protection, i'd decided to give a new product a trial and happened to be an offer on in a local supermarket, therefore I tried but ive gone back to my old trusty, cause these deodorants are in my opinion odourless and as for 72hr protection i'm only giving them the 2 hour and lucky to get that no idea where on earth the company got the other 70 hours from.

Firstly, I have held off writing this review to give the company time to reply.

Contacted Mitchum to let them know I had reacted to one of their deodorants which was part of the faulty batch and that my teenage daughter had also reacted to a different Mitchum roll on.

The response from Mitchum - NO RESPONSE!

What can I say, this company appears to lack ethics, empathy to its customers and as for continuous R&D testing when changing production methods - you have to question what was in place?

It's pretty horrifying seeing your teenager left with a bleeding underarm after using a new Mitchum deodorant once. To then be gaslit by the company when you use their contact us method is abhorrent.

Mitchum, unless you approach this issue in a more unified manner your customer base will diminish even further.

I was a victim of the batch which causes armpit burns. I realised this through videos on social media posted by other people who bought the product before Mitchum took any accountability or realised there was an issue despite complaints. I contacted them twice through their process they pushed on social media, I have the product with the affected batch number. It’s been roughly 4 months and I haven’t received a response let alone a resolution. Completely unacceptable. I have lost all trust in the brand. I now question the integrity of all their products and feel completely let down by the non existent customer service.

Tried it once and it burnt my underarms quite badly . I read reviews and other people have said the same thing so they should have re-called the whole batch . I spoke with customer services and was ignored via email

Like many others I suffered with arm pit burns, and rashes from their ingredient change scandal. I contacted Mitchum many times, and received the worst AI copy and paste replies I've ever seen. After jumping through every hoop, they finally agreed to send some vouchers in November, (months after the issues). To date I've received nothing.

I'd also like to mention how I, and I suspect most other people found out about their disastrous ingredients change, and that was through members of the public making videos about it. Not from Mitchum themselves, and definitely not from retailers that have sold their products.

I'm now completely avoiding them in the future, in case it happens again.

I had painful burns to both armpits but like the others, no response from Mitchum after following their process to submit a product complaint.

My biggest concern is the product lot/stock number was not listed on their website as a known issue, despite the fact it was obviously causing burns and they don’t care. Definitely not a company I would trust for health or skin care going forward.

Can't give no stars so it's a 1.
Their faulty products caused my arm pit so much pain I could not sleep properly for over six weeks and could not close my arm pits or use any products.
I have a email trail proving my GP reports and photos, did they care.... Over 16 email not dealt with since August.. they sent me 2 £5 vouchers.. this is a public health issue and they should be held to account by the law... Looking to do a Bio if anyone interested in exposing this cover up.

I have no words how appalling this company is. Brilliant companies should be judged on their crisis management. Mitchum and Revlon haven’t got a clue. My daughter was affected by the faulty product and had severe burns under her arms which had to be treated by the doctor. The lack of empathy, remorse and any sense of an apology has been unbelievable. They do not care. Do not reply. Have no sense of customer care and clearly do not want to accept responsibility for harming their customers through a faulty product. Their tactic is to bury their heads in the sand in the hope that people will give up and go away. You should be ashamed of yourselves

DISGUSTING, ignoring all emails after purchasing a large amount off amazon which all family got affected , Mitchum ! I suggest you start replying and sort this out before I get MY legal team involved