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Mixam Inc. Reviews 5.485

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an issue with my shipping date. I needed the books before April 24th. Customer service was excellent, very patient and through on their explanation. My coloring books turned out beautiful.... Toon meer

Beoordeeld met 5 van de 5 sterren

Over the Moon with the stunning quality of our printed memoirs. Beyond our wildest dreams, a fitting reward for months of hard work, a precious keepsake that will be handed down for generations. Mixa... Toon meer

Beoordeeld met 4 van de 5 sterren

Little lack of communication for one project and a bit of stumbling for the mistakes. They did do good and took care of shipping was just that, if communication had been on point things could have wor... Toon meer

Beoordeeld met 5 van de 5 sterren

My company, Studio Skye-Tiger, has been using Mixam since before it was even a company, with only me as a single comic creator. Since then, I've relied on Mixam for it's high quality of both printing... Toon meer

Bedrijfsgegevens

  1. Prints en uithangbordenwinkel
  2. Business to Business-service
  3. Digitale afdrukservice
  4. E-commerceservice
  5. Copyshop

Geschreven door het bedrijf

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Geschreven door het bedrijf

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contactgegevens

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4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

Subpar Customer Service

I can’t fault Mixam for UPS losing my package… but I wish Mixam had stepped in to help me as soon as they saw my claim (UPS also notifies the sender when there’s a delay) because I had ordered expedited 3-day shipping, and now that my package has finally been found it’s still taking a week for it to arrive. It would have been nice if it Mixam offered me some sort of way to make up for it, beyond offering to reprint if the package was totally lost. Good customer service goes a long way. It’s too bad Sticker Mule does not print books! They are quick to help when I have any issues.

17 april 2026
Beoordeeld met 3 van de 5 sterren

Book

The delivery time was great and the whole entire process to get the book printed was great and smooth. However, there were some print lines on some of the prints that were pretty noticeable.

10 april 2026
Beoordeeld met 5 van de 5 sterren

Custom Coloring books for my 30 year class reunion

I had an issue with my shipping date. I needed the books before April 24th. Customer service was excellent, very patient and through on their explanation.
My coloring books turned out beautiful.
Very pleased.
This was my second time ordering from this company.
I'll be purchasing again.

17 april 2026
Beoordeeld met 4 van de 5 sterren

Little lack of communication for one…

Little lack of communication for one project and a bit of stumbling for the mistakes. They did do good and took care of shipping was just that, if communication had been on point things could have worked out much simpler. But the product is beautiful and will gladly work with them again.

10 april 2026
Beoordeeld met 5 van de 5 sterren

An Unmatched Printer We Trust

My company, Studio Skye-Tiger, has been using Mixam since before it was even a company, with only me as a single comic creator. Since then, I've relied on Mixam for it's high quality of both printing materials and process, but their also customer service. Our shipping also often arrives earlier than anticipated, which is always good. We recommend Mixam often and with the highest praise to all of our peers in the comics community who want to self-publish.

15 april 2026
Beoordeeld met 5 van de 5 sterren

Top-tier

The printing experience from designing to receiving the actual product was 10/10. The website is user friendly, shipping was on time, and most importantly the quality of my books are 10/10. Mixam is top-tier and on the top of my list of printing companies.

8 april 2026
Beoordeeld met 2 van de 5 sterren

poor customer service

I ordered dust jackets, but never received a conformation email, and couldn't track the package. I contacted customer support when I was unable to sign into the account. They responded back with the email I had used to sign in and I realized the error was on my end. I left out a letter. I asked if they could update to the correct email and have never heard back. While trying to get the sorted out, the package arrived and the dust jackets were too big. I cannot sign in, so I can not return them. Customer service has stopped responding. I've sent two emails so far.

13 april 2026
Review zonder uitnodiging
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Kenz, Thanks for your review, and we’re really sorry for the lack of communication, you’re absolutely right that we should have kept you updated.
After your message about the incorrect email address, we needed to carry out checks to ensure the address entered doesn’t belong to another individual. This is something we’re required to do for both your protection and ours due to data protection laws. We apologise for not explaining this at the time.
We’ll be in touch as soon as these checks are complete so we can help get your account access sorted.
Regarding the dust jackets, these are non returnable and non refundable , unless they have been printed at the wrong size to the confirmed order size. Dust jackets are designed to be larger than the books as they wrap around larger hardcovers , so sizing can appear bigger than expected.
We’re sorry again for the delay in getting back to you, and we’ll reach out shortly to help resolve this as best we can.

Beoordeeld met 5 van de 5 sterren

Over the Moon with the stunning quality…

Over the Moon with the stunning quality of our printed memoirs. Beyond our wildest dreams, a fitting reward for months of hard work, a precious keepsake that will be handed down for generations.
Mixam's website is a true resource for the amateur or the pro, and service representatives are caring, friendly and knowledgeable - a rare find these days. We are so grateful for Mixam's exemplary service and outstanding quality. Highly recommended!

20 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Expect the customer to foot the bill for their mistakes

The company offered me a quote for printing which I paid. They then place my order into production and only after this have then increased the price and told me they put it into production as a 'goodwill' gesture but refused to refund me, so leaving me with the option that I pay beyond their quote that they gave me, or I lose my money.
Their company made a mistake by putting the product into production without due diligence and are trying to foot the cost of their mistakes on me, making decisions on my money without consultation, and ultimately expecting me to foot as the customer to foot the bill for their error.

21 april 2026
Review zonder uitnodiging
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hello Charles, Thanks for your feedback, we’re really sorry for the confusion here.
VAT can vary depending on the product and artwork and how the product is to be used. Items designed to be filled in or written on fall into an exception category set by HMRC, which we’re required to follow, this isn’t something we only apply ourselves. That’s why the additional £3.60 was added. You can read more here: https://mixam.co.uk/support/vat

To avoid delaying your order over £3.60, we moved it into production, as we’ve previously received negative feedback when orders were paused and delayed due to unpaid VAT. That said, we now know that you would have preferred your order to have been held back from production and advised first.

Our team will reach out to you directly to go through this and see how we can help.

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