Very stressful experience from start to finish. I would not recommend this seller. The wardrobe delivery was delayed, and when I contacted the seller to ask where it was, I was told that they had... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am extremely disappointed with the service from this company. They collected my item but they are refusing to refund my money. Every time I attempt to resolve this issue with customer service, they... Toon meer
Awful will never order from bq again as they use these.said our wardrobe arrived yesterday and it hadnt!waited in for 3 days and even got texts to say it would be arriving then when it wasnt called bq... Toon meer
Very good delivery service, quick, and although horrible weather, was only a couple of hours late and they'd come all the way to South Yorkshire from London. Delivery guys very helpful. Wardrobe took... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bedroom Furniture Online in UK with Modern Furniture Online which Provides Wide Variety of Furniture including Wardrobes, Sofas and Beds.
Contactgegevens
Unit 2, Essex House, SS13 1BY, Basildon, Verenigd Koninkrijk
- 02036330786
- info@themodernfurnitureonline.co.uk
- mnfurnitures.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service very quick delivery
Fantastic service very quick delivery.
Thank you
SCAM COMPANY
SCAM COMPANY. They are not even a company, they are only the girl who answers the phone to charge you (then disappears forever) and the delivery man. I made my order via Facebook, (the girl's name is Anna), and she told me that for the price she was going to pay for the wardrobe, they would leave it assembled and installed with the lights. At 10 o'clock the night before, he calls me the delivery boy and says that he only brings it, that someone else from the company will come to put it. Thank goodness I saw the reviews and I guessed that no one else was coming to assemble the closet, and that it was probably broken, or missing parts. They do not return the money. Be very careful !!!
Worst company on the market they are…
Worst company on the market they are advertising there items on Facebook market with a whats app group that are unhelpful messaged them as missing all the fittings no response then block my number so now have a wardope with no fittings
Had absolutely no problem with this…
Had absolutely no problem with this company or the product...in fact the wardrobes that I purchased are excellent quality and look good. Nice easy transaction and kept well informed right through to delivery. Very pleased.
not numbering
Terrable, ALL parts without number. Dont know how to start. Just sorting now.
Tủ quần áo đến sớm hơn dự kiến gần…
Tủ quần áo đến sớm hơn dự kiến gần một tuần. Đó là một bất ngờ thú vị vì đó là vào một buổi sáng thứ Bảy và tôi đã có thể tổng hợp tất cả lại với nhau vào ngày hôm đó. Hướng dẫn rất cơ bản nhưng không khó để tìm ra. Chỉ cần nhìn vào những gì bạn có. 2 bên, giữa, trên và dưới… Sau đó là 2 cửa cuối cùng. Bạn có thể thoát ra dễ dàng nhìn thấy nơi các kệ cần đi.
Chúng tôi thích tủ quần áo và giá cả là một thỏa thuận tốt. Đèn led trên đầu trông rất tuyệt.
Think the ALERT from Trust Pilot speaks…
Think the ALERT from Trust Pilot speaks for itself, merchant not playing by the rules, reviews not reflective of the truth!
BUYER BEWARE AVOID this company.
communication is horrible
communication is horrible, if you have problems or missing bits from your order they just ignore you. ordered wardrobe from them and it had sliding door rails missing, contacted them about it and to try and solve it but was ignored, no answer, no reply. if you pay cash suggest you to ask for receipt. horrible company and will never buy again nor recommend to anyone.
Damaged and missing parts
Damaged and missing parts. Poor and very slow customer service. Still waiting for them to rectify problems that I had with my purchase.
Good quality wardrobe delivered on time…
Good quality wardrobe delivered on time pleasant delivery driver
Would use again
Wardrobe
Honestly so rude and unprofessional I complained about my wardrobe being to big for my moms bedroom and they hung the phone down on me was very rude and also I am entitled to my 30 days warranty and money back the service was awful the wardrobe is lonely don’t get me wrong but they are easy to take the money but when there is a problem there is no one to help the situation
Absolutely awful company!
Absolutely awful company!! Ordered two wardrobes only got one delivered. I had to call them over and over again to find out what was going on they never answer the phone! The customer Service team was so rude even put the phone down on me. The lack of communication is a joke you pay for a product you don't receive it and you have to chase them.
The delivery drivers kicked up such a fuss about having to carry into the house as it was so heavy and told me not to waste their time.
I will NEVER be using this company again.
They say they have good reviews but they are all fake!!!
Frauds
Before you conclude to deal with these people,kindly go through all the reviews.some good reviews are majorly fake so deal with them and suffer consequences.These workers brought wardrobe and lied that another person is coming to fix the next day.since then,they never picked calls or replied our messages.
Do not use
Do not use. Fine when no issues then silence when I had a problem. They delivered the wrong item to me. I told them straight away, then I heard nothing, I emailed, phoned and went on live chat every day just to be ignored. Eventually got through to someone with total attitude, how dare I ask for the item I’ve orders, then to be told I’ll have to wait another week for a delivery. Customer service is none existent, the wardrobe they correctly delivered is ok but had bits missing.
Order from these at your peril
Wardrobe is fantastic!!!
I received my wardrobe today- on time!
Wardrobe was easy for assembly, I scan QR code and it's going to assembly film.
Very good quality for great price. My wardrobe it is exactly what I was looking for. Thank You for your great service!
its great,
its great,
a bit wobbly but that is expected as its a canvas wardrobe,
poles are really thick, reasonably sturdy, holds a lot, I own a lot of clothes and I fit about 40 dresses and 20 shirts in the hanging space and it is holding very well, the rail is not attached but with enough clothes on it, it stays where it should.
the shelves are great too, nice a big and holds a lot.
I wouldn’t put anything heavy on the top as there is no support for the canvas unless it is long enough to sit on the poles only.
canvas is very thin, but as long as your careful when putting it on it is fine.
Should have read all the warning signs! I would avoid
Should have read all the warning signs. Confirmed order, took payment, then all went quiet with no response. Have cancelled order and awaiting response…. Section52 probably on its way!
Worst experience ever
Worst experience ever. Worst website ever.Very rude staff, ordered wardrobes from them. Never got delivered lame excuses full of rubish.
Never answer phones on customer service. Poor poor poor.
Please go some where else to buy furniture, these people will waiste your time.
This company are totally frauds
This company are totally frauds
I received wardrobe but no one come for fixing and I don’t want to touch because I don’t know what’s inside . Since now two days no one reply and no one responsible. No one pick call and no one answering ……
Most of good reviews are fake
I think no one take action against them but I will do ……… they think customer are stupid
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








