Banner for MobileSIM

MobileSIM Reviews 

56
•
TrustScore 3 uit 5

3,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I used it during our trip to Japan. It was very easy to install and the eSIM activated instantly when we landed. I used it across Japan, including in major cities and even in crowded places the signal... Toon meer

Beoordeeld met 1 van de 5 sterren

Tried MobileSIM eSIM in Mauritius. 1 GB over 8 days option. After 330MB usage it became very weak or nonexistent, especially during daytime (when I needed it the most!) There is some useful data co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The eSIM from MobileSIM for Namibia does not work at all. The custom support was not helpful. The trouble shooting e-mail often repeated the same content. After several communication, we had to giv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As frustrating as it was that I couldn't use MobileSIM's e-Sim on my phone, MobileSIM did try to guide me through the process, but it didn't work as I discovered my phone was still locked. So they gav... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. ook in
  3. Internetprovider

Over MobileSIM

Geschreven door het bedrijf

MobileSim is an international company that serves expats and travelers around the world, offering top-notch Travel eSIM data plans for borderless connectivity.

Our international data eSIMs are designed to provide you with high-speed data, reliable coverage, and affordable rates as you travel around the world.

You can choose from a range of eSIM options, including local, regional, or global, depending on your specific needs and preferences.

It's easy to get started - make sure you have an eSIM compatible device, purchase the eSIM with the data pack you want, install it, and enjoy your data!

What people appreciate about MobileSIM.com:
  • Safe online transactions
  • Multiple payment methods: all major credit/debit cards or PayPal
  • All currencies accepted for payment, although the online account will display USD, CAD, and other major ones at your choice.
  • User-friendly interfaces


For more info, visit:

Geschreven door het bedrijf

24/7 Customer Service

Travel eSIM - Perfect choice for frequent travelers

Instant activation | Global Coverage

Prepaid eSIM data packs for travel in over 190 countries and regions.
Tailored to suit your preferences, our Travel eSIM offers a variety of prepaid data packages, designed for both business and leisure travel.

Plus you also get:

  • Safe online transactions
  • All major credit/debit cards or PayPal accepted
  • All currencies accepted
  • User-friendly interfaces

Contactgegevens

Promotion box for MobileSIM

10% OFF your 1st order

Skip roaming fees with Data Travel eSIMs. Simplify your journey!

3,2

Gemiddeld

TrustScore 3 uit 5

56 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(56)

15 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent eSIM service

I'm really happy with this eSIM service! the setup was quick and easy and the connection has been fast and reliable. i'm currently in Greece and using the eSIM right now to write this review. Highly recommend!

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer support trouble shooting

I installed an eSim for my travel to Singapore. When I landed at Changi it failed to connect to a lower telco. At my hotel with Wi-Fi, I emailed Customer support. Next morning, I received a trouble shooting checklist. Sure enough the checklist identified that my data roaming was disabled. Once enabled, it connected immediately to the local telco.

I should add that this was my 5th eSIM purchases for use in different parts of Asia and previously they worked seamlessly. The important SOP is to turn off your Primary sim while in flight and turn on the eSIM on arrival. If not your primary sim will connect to the local telco before the eSIM and you will be charged 1 day of day roaming by your service provider.👍

17 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Value

Easy App, fantastic value, no issues with service connectivity. Have used in UAE and the US. Highly recommend.

16 juni 2025
Beoordeeld met 4 van de 5 sterren

Except customer service

Excellent customer service to solve an initial problem

19 juni 2025
Logo MobileSIM

Antwoord van MobileSIM

Hello Michael,

Upon reviewing our records, we can confirm that the eSIM is currently active.
A member of our Support Team will reach out shortly to provide further assistance.

Thank you for your patience!

Beoordeeld met 5 van de 5 sterren

Positive Erfahrung.

Vom Kauf bis zur Aktivierung und Nutzung der eSIM hat es vielleicht 10 Minuten gedauert. Die negativen Kommentare kann ich zum Glück nicht nachvollziehen. Man muss nur einfach Geduld mitbringen und den Aktivierungs Assistenten machen lassen. Innerhalb von Dubai hatte ich immer Empfang, über die Höchstgeschwindigkeit kann ich keine Aussage treffen, da ich hauptsächlich WhatsApp und Safari nutze.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had technical issues trying to activate…

Had technical issues trying to activate the sim.

Called the phone help number with out success and tried messaging within the app, also without a response.

I had previously used their sims successfully, but this time no luck at all.

26 april 2025
Logo MobileSIM

Antwoord van MobileSIM

Hi Anthony,

And thank you for your review. We apologize for the inconvenience you experienced in reaching our Support Team. Please note that our team is available 24/7, and we understand how important timely assistance is.

We’re pleased to inform you that our team has since reached out and is actively working to provide the best possible resolution.

Beoordeeld met 1 van de 5 sterren

Bad coverage

I used eSIM in Dubai, it was fast but kept going in and out of coverage, especially in some parts of the city. Overall Coverage just wasnt their, and made my life navigating the city hard.

7 april 2025
Review zonder uitnodiging
Logo MobileSIM

Antwoord van MobileSIM

Dear customer,

We are sorry to hear about the inconvenience you have encountered while using our eSIM. We always welcome comments and suggestions from our customers and we constantly strive to improve the services we offer.

If you need further assistance, don't hesitate to contact our Support Team again.

Beoordeeld met 5 van de 5 sterren

Great service

I recently had a 7-day city break in Dubai, and I have to give a big shoutout to MobileSIM for making my trip so much smoother! I used their eSIM service the whole time, and honestly, it worked great.

I activated it before I even boarded my flight — super quick and easy — and the moment I landed in Dubai, boom, I was connected. No stress, no hunting for SIM cards at the airport, which was a lifesaver because my driver was already there and I was running super late. I was glad that I had data instantly to connect with him.

The data speed was great the whole trip. I was constantly using maps, ride apps, and social media, and never had a single issue. Coverage was spot-on everywhere — Downtown, Palm Jumeirah, and even out on a desert safari!

Super convenient, reliable, and just did the job perfectly!

2 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied with this eSIM service

In February I travelled to Sri Lanka. My new phone now supports eSIM so I thought I would give it a try. Usually, when I travel outside the EU, I buy local SIMs. Now, with this eSIM I was quite satisfied: I liked the offer, the activation stes were easy to understand...Next time I will use the same service.

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

You pay, the NOTHING, no internet

Don’t take this company.
I bought 1giga internet for Lebanon. After 640 Mo my internet stoped (this is stupid from their side as we can track the consumption with our phone).
As I did not have other choice I bough another giga, and not nothing is working and the customer service is not responding.
This is the type of small company that is going to stop with all the bad comment. Trust me I’ll will follow up this. They will have to reimburse me even if I need to pay a lot with a lawyer to get back 20$

19 januari 2025
Review zonder uitnodiging
Logo MobileSIM

Antwoord van MobileSIM

Dear Michael,

We sincerely apologize for the inconvenience you've experienced with your data orders and the usage details. We understand that you've reached out to us multiple times regarding this matter. Your 1GB data package was indeed depleted several times, and we regret that we're unable to provide precise details on how the data was consumed.

We acknowledge that your last order on the 19th has seen minimal usage so far. Please note that data usage can also be affected by the connection quality provided by the local data roaming provider, which is beyond our direct control.

We truly appreciate your patience and understanding, and we're here to assist you further if needed.

Beoordeeld met 1 van de 5 sterren

My mobile sim didn't work

My mobile sim didn't work, when I told the company by email, no one took care of it. I payed with paypal and told them to reumburce the amount to my account - they didn't do it until now

27 oktober 2024
Logo MobileSIM

Antwoord van MobileSIM

Dear Veronika,

We’re sorry to hear about the issues you experienced with your recent eSIM purchase. To ensure we process any potential refund accurately, we first need to determine if the issue originated on our end. Our Support Team will reach out shortly to assist you further.

Thank you for your patience and understanding.

Beoordeeld met 2 van de 5 sterren

Actually second last purchase of 5 fb…

Actually second last purchase of 5 fb only able to get 389 mb and rest disappeared . I did not delete it so not sure what happened . But a waste of 8 euro . I needed access to allow me to find accommodations and booking so had to buy a further 1 gb which hopefully will last the distance . Hope it doesn’t happen again . I should emphasise I did not delete it . I would appreciate a response from the company . When it works it works well .

25 oktober 2024
Logo MobileSIM

Antwoord van MobileSIM

Dear Anne,

Thank you for your review, and we sincerely apologize for any inconvenience you encountered while using our service. Upon reviewing your account, it appears the 5GB eSIM was purchased in August with a 30-day validity period.

Our Support Team will reach out to assist you in finding the best solution. We appreciate your patience and understanding.

Beoordeeld met 1 van de 5 sterren

Got charged for no eSIM

I bought and eSIM and it said it was successful, but it said there was an "Error" and I didn't get my eSIM. I tried again this time it succseded and I got it - but when I looked at my bank it had taken money twice both from the one with an "error" and the one that worked!

12 oktober 2024
Review zonder uitnodiging
Logo MobileSIM

Antwoord van MobileSIM

Hello,

Thank you for reporting your issue to us! In order to be able to assist you, we need to find your account in our system. Can you please provide us your account details?

Your MobileSIM team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer