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Mobility Giant Reviews 

2.978
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Could not find what I wanted on there web site, so phoned them direct, immediately found the scooter I wanted at a good price.they offered me a reasonable price in part exchange for my old scooter, pr... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment I called there help line to having it delivered they were very helpful and professional. The delivery driver called to let me now when he would get to me, he was very polite and expla... Toon meer

Beoordeeld met 5 van de 5 sterren

VERY USER FRIENDLY WEBSITE. GREAT PRODUCT, GREAT PRICE AND GREAT COMMS. DELIVERY ON TIME. EFFICIENT POLITE DELIVERY BY JOHN D WHO ACCOMODATED MY EVERY QUESTION PLEASANTLY AND INFORMATIVELY. CAN'T SPEA... Toon meer

Beoordeeld met 5 van de 5 sterren

Mark was very professional, polite and informative. Fixed the problem and identified another issue which is currently in progress. Very impressed with him and also the company. Six stars if I could!

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We make finding the perfect mobility scooter hassle-free. Offering hundreds of high-quality scooters with free delivery and demonstration, 1 year warranty, and a 14 day free trial. Call our experts on 01732 446 488 for friendly, professional advice and enjoy a seamless, trusted service from the UK’s leading mobility scooter specialist.

Find The Perfect Mobility Scooter, Hassle-Free

Geschreven door het bedrijf

Join 25k happy customers and rediscover your everyday
Free Delivery & Guided Demo
We offer free hand delivery by one of our experts, who will provide a full demonstration and hands-on training.
14 Day Money-Back Free Trial
If you're not happy with your scooter, do not worry. All of our scooters come with a 14 day free trial money-back guarantee.
MG Care 1 Year Warranty
All our scooters come with MG Care as standard. This includes: a 12-month comprehensive warranty, 1-month fully comprehensive insurance and more.
Our Scooters
Our scooters undergo a 100-point inspection and are fully tested, checked and prepped to showroom condition.

MG Care - Our Happiness Guarantee

We include everything imaginable in your purchase, to ensure you're 100% Happy!

We include everything imaginable in your purchase, to ensure you're 100% Happy!
All of our scooters come with free delivery and guided demo, a 14 day money-back guarantee, 12 months fully comprehensive warranty, 1 month of free insurance, free tyre puncture proofing and more.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,9

Alle reviews

(2.978)

273 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have just recieved my scooter today

I have just recieved my scooter today. Very kind, knowledgeable, calm and caring guy delivered it. He is a credit to the team, made me feel confident and relaxed.
Everyone I have spoken to on the team have been very good.
Thank you for making my experience a smooth one and helping me keep my independence

12 mei 2026
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Antwoord van Mobility Giant

Hi,

Thank you for your 5-star review about your experience and our team, especially the engineer who delivered your scooter.

Best of luck with your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Great firm to deal with & really good…

Great firm to deal with & really good product exactly as described . Delivery was excellent as was the home demo by Guy

12 mei 2026
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Antwoord van Mobility Giant

Hi Julie,

Thank you for your 5-star review. Fantastic to hear that the demo our engineer provided was helpful.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 4 van de 5 sterren

After being cut off twice I eventually…

After being cut off twice I eventually got through to a well spoken assistance who was most polite and helped me greatly thank you Sineta

11 mei 2026
Review zonder uitnodiging
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Antwoord van Mobility Giant

Hi Christine,

Thank you for taking the time to leave us a review. We’re sorry to hear you had some difficulty getting through initially, but we’re so pleased that our team were able to help and provide a positive experience once you connected with us.

Thank you again and all the best with your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Very pleased with Giant Mobility

Giant Mobility staff were great right from ordering to delivery, very helpful with no pressure sales...
The delivery driver Dax was friendly and professional...
Well done Giant Mobility...

6 mei 2026
Review zonder uitnodiging
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Antwoord van Mobility Giant

Hi Malcolm,

Thank you for your 5-star review and your kind words about our engineer Dax.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

I really love my new tga vita s…

I really love my new tga vita s mobility scooter. I have been with mobility giant for a few years now and mobility giant is a very good company to be with I'm not just saying that I really mean it. The staff are really friendly and helpful and polite. They Also go out of their depth to help us customers out. With any problems that arrive thanks guys and girls for everything

2 mei 2026
Review zonder uitnodiging
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Antwoord van Mobility Giant

Hi Lensey,

Thank you so much for your kind review! We're pleased you had such a positive experience with us and are loving your new scooter.

It's great to have you back as a returning customer too.

We wish you all the best on your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Loving the scooter.

24 april 2026
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Antwoord van Mobility Giant

Hi there,

Thank you for your 5 star review! We're pleased to hear how happy you are with your new scooter and the service we provided.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Look no further

Look no further! Excellent company, great communication at every step, delivered by a ' very nice man' called Mat, who was good humoured and very professional, instructed my husband on use then ensured he was driving correctly. Taken apart and shown how to reassemble. Had first outing on it today and cannot fault the company or machine. Very happy.
Thankyou.

30 april 2026
Review zonder uitnodiging
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Antwoord van Mobility Giant

Hi Lorraine,

Thank you for your 5-star review and your kind words about our engineer Mat.

We wish your husband all the best on his new scooter,

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Good delivery on time with extremely…

Good delivery on time with extremely helpful operator called Mark, who went out of his way to explain operation of machine and site it for me to help with early departure next morning.

28 april 2026
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Antwoord van Mobility Giant

Hi John,

Thank you for your kind review about our service and our engineer Mark.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Very friendly service and delivery Zak…

Very friendly service and delivery Zak who brought my scooter was lovely and he explained all about the scooter so five stars from me thank you so much.

24 april 2026
Review zonder uitnodiging
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Antwoord van Mobility Giant

Hi Sandra,

Thank you for your 5-star review and your kind words about our engineer Zak.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

First rate service from my first phone…

First rate service from my first phone call to the lady who answered the phone then Stefan who called me back to answer my questions and take my order. I was kept fully informed of the progress of my order. The excellent service was continued when my scooter was delivered by Wayne who gave me full instructions on the scooter. Highly recommended.

24 april 2026
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Antwoord van Mobility Giant

Hi Michael,

Thank you so much for your kind review! We're pleased you had such a positive experience with us and that you'd recommend us.

We wish you all the best on your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Fantastic communication

Fantastic communication. Very easy to complete my order. Great customer service from start to finish. Delivery was exactly when expected and explanation of how to use was very useful.

24 april 2026
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Antwoord van Mobility Giant

Hi Louise,

Thank you so much for your kind review! We're pleased you had such a positive experience with us, from initial call through to delivery.

We wish you all the best on your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

I highly recommend Mobility Giant for your first or next Mobility Scooter. The online process is easy to follow

The staff are helpful & friendly. The free Hand Delivery with Training is simply priceless, there was a full demonstration & all of my questions were answered with patience. Buying a Used Mobility Scooter is economical & the Warranty gives added reassurance.

22 april 2026
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Antwoord van Mobility Giant

Hi Lesley,

Thank you for your 5-star review about your experience and our team.

Wonderful to hear that you would recommend us. Best of luck with your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Mark as just delivered my mobility…

Mark as just delivered my mobility scooter very nice guy very professional very pleased with this company the staff are very nice

22 april 2026
Review zonder uitnodiging
Logo Mobility Giant

Antwoord van Mobility Giant

Hi Kenny,

Thank you for your 5-star review and your kind words about our engineer Mark.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 3 van de 5 sterren

The staff are pleasant repairs are…

The staff are pleasant repairs are always done .. but was surprised and the price of upgrading my scooter which id been asking for 3 yrs non in or price just keeps going up ... I pay for a scooter in winter months that you can't really use .. so thats 4 month retail payments for nothing just to sit in a hallway .
When I finally can get an upgrade £200. I DIDN'T pay that for my first scooter 1 months rent in advance...
My bodys broken not my mind .. was so annoyed .. ive been telling this company my scooter can't take the bad pavements where I live my scooter feels like its gonna fall apart
They just keep fixing it .. my tyres are bald which I told them not changed so now bad bumps and bald tyres tiller can't turn properly half the time as front end is no good yes they supposed to off fixed it ha ha ha .. not happy with these .. as these aren't concerned with your well fare just your payments at end of the month....

16 maart 2026
Review zonder uitnodiging
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Antwoord van Mobility Giant

Hi Angela,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you experienced frustration with your scooter and appreciate you sharing your concerns with us.

Following our conversation, we were pleased to be able to resolve this by arranging a replacement scooter free of charge, and we hope this has provided a more suitable option for your needs and local terrain.

We wish you all the very best and thank you again for your feedback.

Grace,
Mobility Giant

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company to deliver…

Absolutely amazing company to deal with both my uncle and dad I set up with mobility scooter hire and both have had amazing experiences
Always friendly and understanding and when my dad passed away after a call to the team they dealt with the cancellation and collection of his scooter kindly and efficiently
Highly recommend to anyone needing that bit of independence but with the added bonus of repairs and insurance thrown in
No pushy sales there brilliant

18 juli 2025
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Antwoord van Mobility Giant

Hi Chris,

Thank you so much for your kind review! We're pleased you and your family had such a positive experience with us, and that our team were able to help you during such a tough time.

Thank you very much for the recommendation too, it means a lot.

Grace
Mobility Giant

Beoordeeld met 1 van de 5 sterren

Terrible salesperson

Phoned up today to discuss the purchase of a colt executive and got put through to Lawrence. I discussed that I had seen the same scooter elsewhere for £500 less and wanted to know what the mileage was or for any reason why it may be .
He wouldn't stop going on about Mobility Giants reviews and slagging off the other company and when I said my Father in Law very recently bought a scooter from Mobility Giant which stated new batteries which failed after 2 weeks so were not obviously new when sent out.
He still went on about reviews and didn't stop talking long enough to even listen to me and when I said my Father in law case was a real review. he stroppily told me to go and buy the one at the competitor.
Is this a sales person or company you would like to buy from.
Will I buy from them again, UNLIKELY.

16 april 2026
Review zonder uitnodiging
Logo Mobility Giant

Antwoord van Mobility Giant

Hi there,

Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience with us did not meet the level of service we aim to provide. We always want customers to feel listened to, supported and confident that they have received helpful advice when making an important purchase decision.

We appreciate you bringing this to our attention and take feedback like this seriously. We would welcome the opportunity to look into your experience further and discuss any concerns directly. Please feel free to contact our team if you would be happy to speak with us further.

Grace,
Mobility Giant

Beoordeeld met 5 van de 5 sterren

To be honest it was great

To be honest it was great. Had problem signing my agreement on line but I phoned office and they talked mee through it. Thanks for that

9 april 2026
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Antwoord van Mobility Giant

Hi Dorothy,

Thank you for your 5 star review!

We wish you all the best on your new scooter.

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

my scooter was devered with care and…

my scooter was devered with care and proffesionalism by a chap called wayne K
very helfull - very knowlegable and didnt mind all my daft questions

16 april 2026
Review zonder uitnodiging
Logo Mobility Giant

Antwoord van Mobility Giant

Hi there,

Thank you for your 5-star review and your kind words about our engineer Wayne - never a daft question when it comes to your mobility!

We wish you all the best on your new scooter,

Grace
Mobility Giant

Beoordeeld met 5 van de 5 sterren

First rate service

First rate service, a big shout for Wayne, very helpfull a credit to your company

16 april 2026
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Antwoord van Mobility Giant

Hi Allen,

Thank you for your 5-star review and your kind words about our engineer Wayne.

We wish you all the best on your new scooter,

Grace
Mobility Giant

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