The company was very responsive to the problem that developed with my new mobility chair joystick. The contacted the manufacturer and quickly obtained a new replacement joystick. Very pleased with how... Toon meer
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The people at Mobility Scooters Direct went above and beyond when it came to customer service. The communication from start to finnish was perfect. The "out of box" videos and "what to expect" videos... Toon meer
Bedrijf heeft geantwoord
The company has great follow up with its customers . They really seem to care about you and the product that they sell. I’ve had nothing but positive experiences with them if I where in the market for... Toon meer
Bedrijf heeft geantwoord
This dealer has great videos and information about their products. That is all well worth mentioning but customer service is lacking. I wish they would put as much time and effort into their customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- ook in
- Medische apparatuur leverancier
- Rolstoelenwinkel
- Rolstoelreparatieservice
- Scootergarage
- Scooterzaak
Geschreven door het bedrijf
Mobility Scooters Direct is one the most popular and knowledgeable retailers for buying mobility aids including mobility scooters, electric wheelchairs, and power lift recliners. We sell medical-grade scooters by Pride Mobility, Baja Mobility, Golden, Afikim, and more. Mobility Scooters Direct AKA Mobility Direct is an A+ Nationally Accredited Medical Business with HQAA, with over 10 years in business. Mobility Direct is an active Florida state-licensed (AHCA) Durable Medical Equipment provider (DME). Mobility Direct is known for its smooth shopping experience with its non-commissioned sales representatives. Mobility Direct has an informational and educational YouTube channel displaying thousands of videos of product reviews, repairs, and much more. Mobility Direct's expertise is providing customers with the right product for their customer based upon your living conditions and criteria for your independent or assisted living needs.
Contactgegevens
1145 S Military Trail, 33442, Deerfield Beach, Verenigde Staten
- 8777217748
- help@mobilitydirect.com
- mobilityscootersdirect.com
4,3
Uitstekend
101 reviews
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For some u known reason to myself…
For some u known reason to myself everytime i try to access the website i cannot as for some reason it comes up that i have been blocked by them
11 januari 2026
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Hello we feel that this must be an error on your network administrator. Our website is used World wide every day. We are an excellent resource for mobility scooters, power wheelchairs and more.
I'm not sure who likes this Mobility…
I'm not sure who likes this Mobility Scooter more, Me or my 2 Dogs!! Before getting the Golden GB120 I could only walk my dogs a block and back before my legs would turn to rubber. Now I can walk them miles if I want to and both dogs are loving the outdoor exercise. I haven't done much else on the scooter yet but plan on getting out more. Mobility Direct was easy to work with and very helpful in helping me choose my new Ride! :o)
3 januari 2026
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
This is exactly the kind of story that makes what we do so rewarding—thank you for sharing it.
We love hearing how your Golden GB120 is helping you stay active and enjoy longer outings with your dogs. Getting back outside and doing more of what you love is what mobility should be about, and it’s great to know your new scooter is making that possible.
We’re also glad to hear our team was helpful in guiding you to the right choice. If you ever have questions, want tips, or are ready to explore more ways to use your scooter, we’re always here to help.
Enjoy the rides—and give those dogs an extra walk for us!
— Mobility Direct 🐾
Purchased a Golden Buzzaround GB 120…
Purchased a Golden Buzzaround GB 120 for two cruises we had booked.
This scooter preformed badly on the first cruise. Shut down twice, once away from the ship and once in the dining room. Also batteries drains rapidly on more than a few times on the cruise.
Upon returning I informed Mobility Direct and tried to return the scooter before embarking on our second cruise
After many unreturned calls and emails I finally was contacted by their customer service who advised me that there would be a $360 restocking fee for. Returning a defective scooter.
I rate the salesman a 10 and their customer service a 1 at best.
Purchased new batteries for my GoGo elite Traveler for the second cruise and had 0 problems.
12 december 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Hello,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We want to clarify a few important points for accuracy and transparency. Once a mobility scooter is purchased and operated, it is considered a used product. As outlined in our clearly stated return policy, used products are subject to a restocking fee if returned, regardless of the reason. This policy is standard in the mobility industry due to the medical and personal-use nature of the equipment.
That said, your Golden Buzzaround GB120 was fully covered under the manufacturer’s warranty. In situations where a product experiences performance concerns, our team works directly with the manufacturer to diagnose and resolve any issues under warranty. When your scooter was returned, our technicians performed a full inspection and evaluation, and no mechanical or battery defects were found. The unit operated within normal manufacturer specifications.
It’s also important to note that lithium battery–powered devices, including mobility scooters, often require a short break-in period and strict adherence to charging guidelines outlined in the user manual. Improper charging habits or environmental factors—such as extended use, terrain, or cruise-specific conditions—can impact battery performance without indicating a defect.
We’re glad to hear you had a positive experience with our sales team, and we regret that your overall experience did not meet expectations. Our goal is always to provide clear policies, reliable products, and responsive support, and we take feedback like this seriously as we continue to improve.
If you have any additional questions or would like further clarification, we encourage you to contact our customer service team directly.
— Mobility Direct
Mobility kart is scam
Mobility kart is scam. I brought tricycle for my daughter for 19,999. When I checked it it is not more than toy. it worth not more than 3-4 thousand rupees . Make in india is always comedy (sorry to say) . People never gain trust.
3 december 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Hello,
We believe this review may have been posted in error and does not relate to Mobility Direct.
Mobility Direct is a U.S.-based company specializing exclusively in medical mobility equipment such as mobility scooters and power wheelchairs for seniors and individuals with mobility needs. We do not sell tricycles, children’s products, toys, or any items priced or sold in foreign currencies, nor do we operate under the name “Mobility Kart.”
Based on the details provided—including references to a tricycle, pricing in rupees, and manufacturing origin—this purchase does not align with any product, transaction, or business associated with our company.
We respectfully ask that the reviewer verify the correct company and update or remove this review accordingly. If there is any genuine concern related to a Mobility Direct purchase, we encourage the reviewer to contact us directly so we can assist.
Thank you.
— Mobility Direct
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE. EASY TO ORDER. QUICK TURN AROUND
20 november 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for the great feedback! We’re glad to hear you had a smooth ordering experience, fast turnaround, and excellent customer service. We truly appreciate your business and support.
— Mobility Direct
Edward Is an amazing employee who…
Edward Is an amazing employee who follows up with customers to make sure the product is meeting expectations and that there is nothing else they need. he is always pleasant and professional and as a result I recommend your company to my friends as well as the products you sell.
Shirley B
Kissimmee
21 november 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you so much for taking the time to share this feedback, Shirley.
We’re thrilled to hear about your experience with Edward. He takes great pride in following up with customers and making sure every product meets expectations, and your kind words truly reflect his professionalism and dedication.
We sincerely appreciate your recommendations to friends and your trust in our company and the products we offer. If there’s ever anything you need, Edward and our entire team are always here to help.
-Mobility Direct
Great Job!
They were really awesome at every part of my scooter purchase, including when I had an issue. Will buy my next scooter from them again. Thanks Julius!
19 november 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for the kind words and for sharing your experience.
We’re glad to hear that our team was able to support you throughout every step of your scooter purchase, including when an issue came up. Julius will be especially happy to hear your shout-out, he takes a lot of pride in making sure customers are well taken care of.
We truly appreciate your trust and look forward to helping you again when the time comes for your next scooter.
— Mobility Direct
Happy, happy Revo owners!
I have only rave reviews about this company and the people who work there! They made everything simple, efficient and awesome. We love our scooters! They were delivered in perfect condition, on the day they were promised so we could leave on our vacation the next day. The scooters were flawless. They are sturdy and dependable! We take them everywhere we need to be; ball games, shopping, and on picnics. This was one of the very best decisions we have ever made for my 91 and 87 year old parents. I am only 63 but I had to buy a Revo so I could keep up with them. We are completely happy!
9 juni 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for such an incredible and meaningful review.
We’re honored to know that the scooters have made such a positive difference for your parents and your entire family. Hearing that everything arrived on time, in perfect condition, and helped make your vacation possible is exactly what we strive for. Mobility is about independence, confidence, and staying connected to life, and it’s wonderful to hear that your family is enjoying outings together again.
We also love that you grabbed a Revo to keep up with them, that says it all! Thank you for trusting Mobility Direct with such an important decision. If there’s ever anything you need, our team is always here to help.
— Mobility Direct
Travel at it’s finest!
I spent countless hours researching mobility scooters before choosing the Golden Buzzaround Carry-On HD GB220, which I purchased from Mobility Direct—and I’m so glad I did. This scooter has truly changed my daily life and business travel. I’m a frequent traveler for work, and the larger battery handled a full day trip from Winnipeg to New Jersey via Toronto without issue.
Since getting it, I’ve been able to enjoy concerts, attend four NHL games, and even make casino trips with friends. It’s given me my social life back.
I chose Mobility Direct because their online videos were incredibly helpful and trustworthy. My scooter was on back order when I ordered it, but they kept me updated every step of the way, and it arrived exactly when promised. Their follow-up service afterward was just as impressive.
Absolutely five stars—no complaints at all. Highly recommend Mobility Direct!
15 oktober 2025
Review zonder uitnodiging
When I was searching for a power chair
When I was searching for a power chair, I wasn't sure about the type or features I needed. The staff at Mobility Scooters took the time to answer all my questions. Ultimately, I chose the Jazzy model, which fits my needs perfectly. A few months later, I accidentally damaged the arms, but I was able to easily order two replacement parts. I would highly recommend Mobility scooters, and check their YouTube channel very informative.
7 november 2025
Review zonder uitnodiging
Great buggy
When i called to order this it was a great experience. She was so very helpful. After that it took forever. There was a problem getting the battery from the factory but once it was corrected they shipped it no problem. It works great. I use it neatly every single day. The battery doesn't last a long as I would hope but it run great and I've had no trouble.. I got the afikim c4 with a roof and windshield.. looking forward to using it this winter..
5 augustus 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for sharing your experience and for your patience during the ordering process.
We’re happy to hear that your initial ordering experience was a positive one and that, once the battery availability issue was resolved by the manufacturer, your Afikim C4 was shipped and is now serving you well. It’s great to know you’re using it daily and that it’s performing reliably.
Battery runtime can vary based on usage, terrain, rider weight, and accessories such as roofs and windshields, but we’re glad to hear the scooter itself has been trouble-free. If you ever have questions about charging habits or ways to maximize battery life, our team would be happy to help.
We appreciate your business and hope you enjoy many comfortable rides, especially this winter with the roof and windshield.
— Mobility Direct
My Thoughts on Scooter Purchase
I spent many hours reviewing pros and cons of various scooters available and companies to purchase same.
Mobility Scooters Direct completely fullfilled my needs in providing the most videos that helped in my decision.
I decided on an Afkim C4 scooter. The price was negotiated to my satisfaction, the sales personnel were helpful,personable and knowledable.
I could not be more satisfied with my purchase. The scooter has performedf well, so far no problems what so ever.
I realize this sounds too good to be true but I could not be more satisfied.
16 mei 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for taking the time to share such a detailed and thoughtful review.
We’re truly glad to hear that our educational videos helped you make a confident, informed decision—that’s exactly why we invest so heavily in creating them. It’s also great to know that your experience with our sales team met your expectations and that you felt the pricing process was fair and transparent.
The Afikim C4 is an excellent scooter, and we’re happy to hear it’s performing well for you so far. Should you ever have questions, need support, or want guidance in the future, our team is always here to help.
We sincerely appreciate your trust in Mobility Scooters Direct and your recommendation.
— Mobility Direct
The part I would like to review was…Pride Legend XL (SC3450) and Maxima (SC940) Throttle Lever (Wig Wag Lever) SKU: DGN134494
The part I would like to review was ordered and PAID FOR over 30 days ago...STILL NO PART...a $45 including shipping, is apparently still on backorder...with no estimated fulfillment date available.
Do you get that? A $45 plastic part that was broken when the charger cord was pulled in the wrong direction...that $45 part has rendered a $2000+ mobility cart USELESS...actually WORSE THAN USELESS...the cart cannot move except by taking off the brake, manually and then physically pushing the cart out of the way...a tricky operation for someone that needs a mobility cart to get around !!!
If the plastic lever breaks often, then a bigger number of them should be on-hand for purchase...If the part rarely breaks it should be EASY TO KEEP IN STOCK !
19 september 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
We are sorry that we were unable to get you your exact part in an swift amount of time. Unfortunately not every part is always in stock. Some parts are more in demand than others, and it's impossible to keep stock of every item. We were quick to refund this customer upon reuqest, as he can try and purchase this from another dealer, who isnt keen on parts replacements for their Pride Mobility Scooters.
I’ve only been using my Pride Mobility…
I’ve only been using my Pride Mobility Go Chair for a few weeks but it has been the best few weeks I’ve had in a long time.
To start with, I had initially made inquiry of some electric chairs from another company along with Mobility Direct. The other company took a day to respond back to me. And lost the sale because Mobility direct contacted me immediately. The excellent representative was able to answer all my questions (I’ve never used an electric chair) and was so friendly and accommodating without being pushy.
The shipping department contacted me after just to confirm my address and give me receiving instructions and a contact person. Wow. The site says the chair would be received in a few weeks but I received it a week later.
I was concerned about putting it together but it was so easy with very few parts.
I have severe lung issues and it’s been almost impossible for me to get around to get food, self care, etc. This chair has made that possible again. I’m so happy with this purchase so far. I have yet to see how long the battery will continue to maintain its charge or if other things, like the arm controller, will burn out fast but at this point I am impressed with the professionalism of the company and merchandise quality.
17 september 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you so much for sharing your experience in such detail.
We’re truly glad to hear that your Pride Mobility Go Chair has already made a meaningful difference in your day-to-day life. Helping customers regain independence and confidence is exactly why our team does what it does, and your words really mean a lot to us.
We’re also happy to hear that our sales and shipping teams were responsive, informative, and made the process smooth from start to finish, especially since this was your first experience with a power chair. Making sure you felt comfortable, supported, and never pressured is always our goal.
If you ever have questions about battery care, charging habits, or any future concerns, please don’t hesitate to reach out. Our team is always here to support you long after delivery.
Thank you again for trusting Mobility Direct. We’re honored to be part of this positive step forward for you.
what went wrong,
what went wrong,, the keys did not cost you maybe 50cents each and you charge me how much.go to lunch and order a 300 lb steak. know the world will be over soon cannot do then
2 oktober 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
They keys are priced by the manufacturer. Thank you.
The sales staff was extremely helpful
The sales staff was extremely helpful. I’ve purchased many mobility scooters over the past 10 years, and the staff at MobilityDirect were the most knowledgeable and supportive that I’ve encountered. Additionally, the support staff was very responsive and understanding.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for your review and business, we greatly appreciate it. We are glad that we have met your top standards as a buusiness. Our goal is ensure we can relate the most accurate information to help meet your needs.
Mobility Direct Scooters
After trying out the Jazzy Carbon with a local medical company and receiving what I thought was a high quote, I checked out Mobility Scooters Direct. I had several phone conversations with Anton regarding the Jazzy Ulta Light and the Jazzy Carbon. I ultimately decided on the Ulta Light. While it was more expensive than the Mobility Scooter's price on the Jazzy Carbon, it was still $600 cheaper after applying the promotional discount I received from Mobility Scooters Direct, compared to the local medical supply company's price on the older model Jazzy Carbon. I highly recommend Anton and Mobility Scooters Direct.
30 september 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for your business and review. We really appreciate it. We are happy you had a great experieence. Anton is very knowledgeable and provides a plethora of information. The Jazzy Carbon is a great electric wheelchair that will provide you with a reliable travel experience.
Anton was quick to respond to my phone…
Anton was quick to respond to my phone calls and was very knowledgeable in answering questions.
26 september 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you very much for your business and review. We do our best to be responsive and articulate accurate information. Thanks for sharing your experience!
Pour communication
Pour communication, sold me 100 hr. battery
received a 92 hr. battery.
charger says its good up to 80 hrs. not 100 hrs.
lift would not reach the ground had to order and pay separately for a 4" drop piece, was not credited for the one that came with it.
bought the walker carrier, and the rear basket
can only use one, ask to trade the rear basket for a front basket no reply from the help email.
bought the cover for the scooter it shredded on the highway 100 miles down the road,
the Scotter is great powerful,
i have left messages and sent emails with no response my number as you know is 314-973-4030
8 juli 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Hello. Please reach out to us at 877-721-7748 so we can better assist you and your needs. Thank you.
My husband and I had very positive…
My husband and I had very positive experiences with Mobility Direct. We found their website very easy to navigate. After receiving the wheelchair of our choice, we discovered a crack caused during shipping. With the help of Terry Gian, who was very professional and competent, we had all instructions to get the wheelchair picked up for returns. Before even sending it back, they had shipped us a brand new one and it is perfect! We recommend this company and the ultra-light, carbon fiber, Jazzy wheelchair!
15 juli 2025
Review zonder uitnodiging
Antwoord van Mobility Scooters Direct
Thank you for your great feedback. We do our best to give you the best shopping experience. We understand issues happen and we don't live in a perfect world. In the longrun if we are dealt a lemon, we make lemonade! Thanks for your business we really appreciate it!
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