Delivery was prompt and hassle free. Delighted with purchase. Looks good and finishing touches are nice. My only criticism would be mirror flimsy and does not fit full size hangers but if using shel... Toon meer
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Lees wat reviewers zeggen
Bought 2x lamps from Modern Home Interiors. Delivered directly from manufacturer. One was damaged and we realised the item was too large for the setting. Usman was very helpful over the weekend in org... Toon meer
Great value for money. I just found some amazing decoration such as a patterned duvet set, a fashionable tray, cushions, wine glasses, dried flowers and Valentine's little plates for an amazing... Toon meer
Ordered a gorgeous umbrella stand. Arrived in good time, but had been damaged in transit. Contacted customer services, and Usman was all over it - sent the label for the return, and once i'd confirmed... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Modern Home Interiors are an online furniture retailer specialising in luxury and contemporary furniture within the UK. Nationwide delivery through our 2 man specialist team. Bedroom, Living Room, Dining Room, Home Accessories and more.
Contactgegevens
2nd Floor, 48 West George Street, G2 1BP, Glasgow, Verenigd Koninkrijk
- 01413740321
- info@modernhomeinteriors.co.uk
- modernhomeinteriors.co.uk
4,5
Uitstekend
226 reviews
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Great customer service!
Great customer service! As soon as I ordered my item they reached out and explained the delivery process and it arrived quick with constant updates. Very Impressed with Modern Home Interiors in every Aspect.
23 juli 2021
I couldn't believe it..
I couldn't believe it... I finally found a PS5 in stock somewhere! :) It was despatched the same day and got to me within 5 working days. I'm very happy with my purchase and I got updates every step of the way which was great!
Thank you for the amazing service ❤
22 juli 2021
Review zonder uitnodiging
Easy website to order through
Easy website to order through. Very detailed description.
Emails recieved with updates about product shipping. Great service.
19 juli 2021
Haven’t opened it yet as for sons…
Haven’t opened it yet as for sons birthday but was delivered early which was good and easy web site would shop again
17 juli 2021
Review zonder uitnodiging
Ordered a Phillips perfect draught…
Ordered a Phillips perfect draught machine from this company on Wed. 13th. JULY. Free delivery in 3_5 days. I received a call from them on 14th July saying delivery would would be possible on 15th July if that was suitable, to which I agreed. The machine was delivered as promised before 3p.m. Great start and would have no hesitation recommending them if that is the norm.
17 juli 2021
Review zonder uitnodiging
Terrible service
Been waiting for my order since 3rd June, still haven't had it I had to keep emailing them to find out what was happening in the end I cancelled my order, will never use this company ever again
16 juli 2021
Antwoord van Modern Home Interiors
Hi Marietta,
Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.
We have taken a look into your order for 1x Savannah Bookcase - Round and can see that the product had a delivery lead time of approx 3-4 weeks listed as this particular product was out of stock and the only available stock was in our Ireland depot, so we placed a slightly longer lead time on this item which can be viewed in the product description on our website before an order is placed. We contacted you also via email after your order was placed to advise that this is where the stock had been ordered from as well as the estimated lead time. You have also stated that you had to keep emailing us. In total we have 2 emails from you, both asking for a delivery update on separate occasions and both of which were replied to. If there is any other communication that you believe we missed that would verify the comments in your review can you please inform us of this as we have checked all our inboxes.
In regards to the item delay, unfortunately due to shipping delays from all items coming from outside of the UK this was delayed by a further 7-14 working days advised to us by the supplier after placing an order for your requested stock, more than expected as there are many shipping delays at UK ports, something which we cannot control but we did try to keep you informed of this. Each email that you sent us asking for an update, we responded with an honest and informative reply.
We apologise for not being able to fulfil this order within the 3-4 weeks lead time however many businesses are facing shipping delays from non UK stock due to COVID-19 and Brexit factors. This is unfortunately fairly common in the present day and also can be unpredictable during peak export and import periods and different times of the year and we do try our very best to inform customers of the estimated timeframes for shipping heavy goods products.
If you had decided to proceed with the order it would have been fulfilled now in Week 6 of a 3-4 Week delivery as the item has since arrived into our warehouse. We understand this is 2 weeks late however as we discussed above there are many external factors affecting businesses receiving stock on time which we tried to detail to you in our 2 emails sent to you.
We believe that based on these factors that your review is fairly harsh and your use of the term 'terrible' when referring to our business as we tried our best to keep you informed. We would therefore like to kindly ask if you can please modify your review to reflect the above comments. We work very hard to keep our service up to standard and will continue to implement more efficient ways of communicating with customers.
Please note also that when you had advised you did not want to wait any longer we processed a full refund for you the same afternoon which has since been credited into your account.
If you have any other issues that you wish to discuss with us please feel free to email this to us at sales@modernhomeinteriors.co.uk
Kind regards,
Customer Service Team
Modern Home Interiors
I had a problem with my delivery and a…
I had a problem with my delivery and a gentleman called Adam who works for mode home interiors sites the problem out right away
9 juli 2021
Lovely piece of furniture
Although we had to wait quite some time for our set of drawers, this was due to supply issues throughout the UK rather than the company's fault. When they arrived this week, I was delighted with them. Really nice quality and an excellent price.
1 juli 2021
Review zonder uitnodiging
Playstation 5
Been looking for a ps5 for ages and finally seen one on Modern Home Interiors Its spot on and delivery was amazing would 100 percent buy from here again.
30 juni 2021
Just received my brand new Xbox series…
Just received my brand new Xbox series x console, I’m absolutely amazed. I found Modern Home Interiors online and thought this is too good to be true!! As guaranteed my new console was delivered within five days of ordering. Brilliant service.
26 juni 2021
Review zonder uitnodiging
They would have got a 5 star service
They would have got a 5 star service, apart from the way their shipping department packaged up the console which wasn't secure at all. Luckily it arrived by the courier DPD - all intact.
Customer Services were very good, and prompt with their replies and advised by email when it would be dispatched.
23 juni 2021
Excellent
Great service and very helpful online chat facility
Always someone there to answer any questions.
HIGHLY RECOMMENDED
21 juni 2021
Review zonder uitnodiging
Have just purchased a PS5
Have just purchased a PS5. The whole experience was fantastic. The customer service was great and they even delivered it to my house on the same day. Thank you so much.
17 juni 2021
Review zonder uitnodiging
Have been looking everywhere
Have been looking everywhere for new xbox x series and had come across this website was abit dubious given name and had enquired about this via their support team who i found extremely helpful and quick to reply.
Ordered on friday received today
Thank you very much for your service
⭐⭐⭐⭐⭐⭐
16 juni 2021
Review zonder uitnodiging
Although the dining set took long to…
Although the dining set took long to arrive, we are very happy with it and overall service as the team at Modern Home Interiors kept us well informed about the delivery.
14 juni 2021
Perfect service
29 mei 2021
I had spent months looking for an Xbox…
I had spent months looking for an Xbox series X, and me and my wife had been scouring websites when she found your company.
She sent me the link with the message ‘they’ve got them in stock!’ So I followed the link and purchased one! Four days later I had it and couldn’t be happier with the service 👍🏻
12 mei 2021
Amazing communication
Amazing communication, responded back very promptly and when the extra mile to help. Item was delivered a lot sooner than listed on the website too, so very happy with that.
21 april 2021
Review zonder uitnodiging
Thrilled with my purchase!
Ordered a grey storage stool for my bedroom, process was very simple. Got an email and a text confirming order. Arrived on time and in perfect condition. Super happy with it! My bedroom feels complete now 😊
31 maart 2021
Review zonder uitnodiging
I had ordered 2 shell shaped pink…
I had ordered 2 shell shaped pink velvet chairs, but due to the pandemic deliveries were quite delayed, I contacted Modern Home interiors and spoke to Usman and he explained what was happening and nothing was to much bother for him, the customer service was excellent and they even price matched the chairs for me due to the inconvenience. I am very happy with the service I have received and also the cherry on the cake is that the chairs are super comfy and very expensive feeling. Thanks again guys for your help and I will definitely be purchasing furniture again in the future.
31 maart 2021
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