My experience with Monex Deposit Corp. is always second to none. My representative, Don L. Stockton, always picks up his phone before the second ring! And on the rare occasion when he is not able to i... Toon meer
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Lees wat reviewers zeggen
Dean was great. He didn't make it appear to want me to get off the phone to get to the next customer. He is very knowledgeable and offered education to me that was very useful. I will use Monex agai... Toon meer
Bedrijf heeft geantwoord
Things promised Your website is exceptional and gives just what is expected when finding and making what you hope is a sound decision. Frank Gonzales has been helpful as one of your advisors and fo... Toon meer
Dean was very professional and knowledgeable about my first gold purchase transaction. He walked me through the process every step of the way.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Monex group of companies was founded by Louis E. Carabini in 1967, at a time when there were no gold dealers due to the 1933 federal law prohibiting private gold ownership. Originally known as the Pacific Coast Coin Exchange, our business was primarily devoted to trading in pre-1965 U.S. silver coins and pre-1933 gold coins, as rising precious metal prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Our success and reputation have been built on long, fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business comes from repeat precious metals clients, and about one-quarter of our new clients are referred to us by existing clients. Newsweek and Statista independently evaluate online platforms nationwide on measures including user trust, technical performance, and usability. In 2026, we were named to their America's Best Online Platforms list from a field of more than 20,000 U.S. platforms. Located in Newport Beach, California, Monex Deposit Company is home to a large, dedicated staff of hard-asset professionals committed to serving your precious metals investment needs and to being America's best dealer, offering a convenient marketplace and competitive precious metals prices. More than 43% of our employees have been with the company for a decade or more, and in 2026, that loyalty was recognized when Energage Topworkplaces.com named Monex a Financial Services Top Workplace. Today, three generations of the Carabini family work with Monex, including founder Louis Carabini, his son Michael, and Michael's daughters Cristina and AnnaMaria. Monex has been part of Gold.com, Inc. (NYSE: GOLD) since January 2026.
Monex Deposit Company has been America's Trusted Name in Precious Metals Investing for More Than 50 Years, and is now part of Gold.com, Inc. (NYSE: GOLD).
Geschreven door het bedrijf
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride in being home to a large, dedicated staff of hard-asset professionals committed to serving your precious metals investment needs and to being America's best dealer, offering a convenient marketplace and competitive precious metals prices. Monex is a Newsweek America's Best Online Platforms 2026 honoree and a 2026 Top Workplaces Culture Excellence & Industry Awards winner.
Contactgegevens
4910 Birch St, 92660-8100, Newport Beach, Verenigde Staten
- 800-444-8317
- support@monex.com
- monex.com
4,9
Uitstekend
4K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Monex keeps 25% of your gold PUT THAT…
Monex is top of the top it's cascade that keeps 25% not Monex
31 januari 2026
Review zonder uitnodiging
Antwoord van Monex Deposit Company
Mr. Sorenson,
We were unable to match your name and locate you in our system. I have sent a private message requesting more information. Please respond to the message with your contact information.
Thank you,
C. Collins
Monex
Dean is very active with every order
Dean is very active with every order. He might be overloaded from time to time but always got back to me. I trust Monex because of him.
6 februari 2026
Got fast service and and mostly what I…
Got fast service and and mostly what I needed. I still cannot get my account set up even with Monex help!
30 januari 2026
Antwoord van Monex Deposit Company
Thank you for providing us feedback. Our goal is to provide all customers with excellent service, we apologize if we did not provide you with this level of service. Your comments have been forwarded to a Monex Sales Director for review. We are grateful for your valued feedback and business.
C. Collins
Monex
Travis is great
Travis is great. Always a pleasure to talk to. Very knowledgeable. Have worked with him for years.
5 februari 2026
My service provide Ben has been highly…
My service provide Ben has been highly responsive, helpful, and professional.
4 februari 2026
Art Levine
Art Levine follows up on the status of deposits and comes up with timely suggestions
3 februari 2026
Review zonder uitnodiging
Coin purchase.
Service is very helpful and professional. We enjoy working with Dean Smith. He is always there for us.
3 februari 2026
First Time Buyer
I was a first time customer and Ben Barth was super helpful and patient with me. He walked me through the process and also let me know the various communication follow -ups that will occur through the process. Made me feel comfortable that I was dealing with a professional company for my first time dealing with precious metals.
3 februari 2026
Marc L to the rescue
Marc L went above and beyond to make this happen
His dedication to details and follow ups is admirable
We are glad to have Marc in our corner
could not have done it without Marc L
3 februari 2026
Paul was able to get me fixed up in a…
Paul was able to get me fixed up in a fast professional manner. Nice working with you again Paul.
2 februari 2026
quick and decise!
2 februari 2026
Messed up the transaction
Messed up the transaction. Wasted my time trying to make the purchase.
31 januari 2026
Review zonder uitnodiging
VERY EASY PURCHASE.
30 januari 2026
Difficulity is in selling to Monex
They won't buy your metal or coins unless you bought it from them. In this crazy market it will only make any potential new customers go elsewhere.
29 januari 2026
Review zonder uitnodiging
James is always polite and not pushy
James is always polite and not pushy. When he caought a mistake he corrected it quickly.
29 januari 2026
Very easy transaction
The transaction was easy and I will certainly do business with Monex again.
28 januari 2026
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