My experience with Monex Deposit Corp. is always second to none. My representative, Don L. Stockton, always picks up his phone before the second ring! And on the rare occasion when he is not able to i... Toon meer
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Lees wat reviewers zeggen
Dean was great. He didn't make it appear to want me to get off the phone to get to the next customer. He is very knowledgeable and offered education to me that was very useful. I will use Monex agai... Toon meer
Bedrijf heeft geantwoord
Things promised Your website is exceptional and gives just what is expected when finding and making what you hope is a sound decision. Frank Gonzales has been helpful as one of your advisors and fo... Toon meer
Dean was very professional and knowledgeable about my first gold purchase transaction. He walked me through the process every step of the way.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Monex group of companies was founded by Louis E. Carabini in 1967, at a time when there were no gold dealers due to the 1933 federal law prohibiting private gold ownership. Originally known as the Pacific Coast Coin Exchange, our business was primarily devoted to trading in pre-1965 U.S. silver coins and pre-1933 gold coins, as rising precious metal prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Our success and reputation have been built on long, fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business comes from repeat precious metals clients, and about one-quarter of our new clients are referred to us by existing clients. Newsweek and Statista independently evaluate online platforms nationwide on measures including user trust, technical performance, and usability. In 2026, we were named to their America's Best Online Platforms list from a field of more than 20,000 U.S. platforms. Located in Newport Beach, California, Monex Deposit Company is home to a large, dedicated staff of hard-asset professionals committed to serving your precious metals investment needs and to being America's best dealer, offering a convenient marketplace and competitive precious metals prices. More than 43% of our employees have been with the company for a decade or more, and in 2026, that loyalty was recognized when Energage Topworkplaces.com named Monex a Financial Services Top Workplace. Today, three generations of the Carabini family work with Monex, including founder Louis Carabini, his son Michael, and Michael's daughters Cristina and AnnaMaria. Monex has been part of Gold.com, Inc. (NYSE: GOLD) since January 2026.
Monex Deposit Company has been America's Trusted Name in Precious Metals Investing for More Than 50 Years, and is now part of Gold.com, Inc. (NYSE: GOLD).
Geschreven door het bedrijf
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride in being home to a large, dedicated staff of hard-asset professionals committed to serving your precious metals investment needs and to being America's best dealer, offering a convenient marketplace and competitive precious metals prices. Monex is a Newsweek America's Best Online Platforms 2026 honoree and a 2026 Top Workplaces Culture Excellence & Industry Awards winner.
Contactgegevens
4910 Birch St, 92660-8100, Newport Beach, Verenigde Staten
- 800-444-8317
- support@monex.com
- monex.com
4,9
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4K reviews
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Excellent service.
20 februari 2026
Mark Patton is terrific
Mark Patton is terrific. Have worked with him for years. Purchasing metals and managing the account is very easy.
20 februari 2026
Monex is head and shoulders above the competition
I have been buying metal for decades. Monex and my Rep Lee Zollitsch made my trade effortlessly with great customer service. Thanks Lee
19 februari 2026
Shawn always makes my experience a good…
Shawn always makes my experience a good experience
17 februari 2026
Antwoord van Monex Deposit Company
Thank you for your comments. We are glad to hear you are happy with your account representative!
C. Collins
Monex
Orders all delivered timely
I tried finding information about estimated delivery dates of orders, could not find anything on the site. I'm trying your company out because of long delays from my primary seller, JM Bullion. Hopefully we have a good experience with you and can continue a working relationship. UPDATE: After several orders with Monex, their deliveries were timely, only delay due to 5day requirement for cashier check to clear, Wire payment orders shipped right away.
13 februari 2026
I was referred by a family member to…
I was referred by a family member to the website. Chose to call rather than purchase online as I was not certain as to what I wanted. The first individual suggested I find out who they dealt with because you can get a reward for sending in a referral. I did. Was then transferred to their agent who graciously walked me through the process. Have since referred others. Thank you!
12 februari 2026
Lack of order updates and payment made
Payment made very timely. There has been no further update from Monex since the date of purchase over 10 days ago!
13 februari 2026
Great customer service!
I really appreciate working with my account executive, Brandon. He answered my questions and helped me purchase the best product for my needs.
9 februari 2026
Tony was very helpful and answered all…
Tony was very helpful and answered all my questions, making the process easy.
The price was also the best that I could find from shopping atround on the Internet.
12 februari 2026
Paul was very friendly and efficient in…
Paul was very friendly and efficient in covering for Ben Barth
12 februari 2026
Keep it simple
Art Levine took good care of us. Everything went like clockwork.. We are very satisfied. 👍
8 januari 2026
Review zonder uitnodiging
I’ve had the pleasure of working with…Dan Wales
I’ve had the pleasure of working with Mr. Dan Wales for over 20 years. Each time Dan was very conscientious to my needs and returned calls as requested. Also, I’ve shopped around initially to see what gold dealers offered the best deal. Each time Monex came out #1 with the BEST pricing! In short, don’t look any further than Monex for the best deal and service.
10 februari 2026
Paul is a pleasure to work with
Paul is a pleasure to work with. Very professional and easy to understand.
10 februari 2026
Lee is very personable and gave great…
Lee is very personable and gave great information and answered all calls.
10 februari 2026
The entire process was simple and quick.
The entire process was simple and quick. My account representative was helpful in suggesting options for my first purchase.
10 februari 2026
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