My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been doing business with y'all for many years. I feel comfortable in y'all being fair to me. Your employe, Peter Stoutjesdijk is very nice and he represents y'all in a fabulous way. I thank... Toon meer
Bedrijf heeft geantwoord
Working with Monex is a sincere pleasure. Peter Stoutjesdijk and Bryan Cohen are outstanding. They not only know their business but also offer excellent market advice to help me make good decisions. I... Toon meer
Bedrijf heeft geantwoord
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Niet-bancaire financiële diensten
- Geldwisselkantoor
- Financiële instelling
- Adviseur buitenlandse handel
- Betaalservice
- Betalingsdienst
Geschreven door het bedrijf
Monex USA, an industry-leading foreign exchange, risk management, and international payment solutions provider, is part of the Monex Group—a global financial leader founded in 1985 with an annual FX turnover of over $303 billion. Headquartered in Washington, DC, Monex USA has offices in New York City, Beverly Hills, Houston, Chicago, and Miami. The Monex Group serves 70,000+ clients globally, operating in major financial hubs across North America, Latin America, Europe, and Asia. With over 2,800 professionals, Monex Group continues to innovate and excel in global financial services.
Contactgegevens
1101 K Street NW, Suite 600, 20005, Washington, Verenigde Staten
- 800-834-2497
- hello@monexusa.com
- monexusa.com
4,9
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Almost Perfect ...
I appreciate the accommodations made for Buxton’s needs and the securities set in place for our account.
I note, however, that if Monex supplied a monthly statement of account showing our euro deposit balance, it would help us in our reconciliations.
14 januari 2026
Antwoord van Monex USA
Thank you for your valuable feedback. We're pleased to know that our customized solutions and security measures have benefited your operations. Regarding your monthly statements, you can easily access this information at any time through our online platform. Please don’t hesitate to contact our team if you have any questions or need assistance. We appreciate your trust in Monex USA and look forward to continuing our partnership.
Having been a customer for about seven…
Having been a customer for about seven years, I find these particular questions to be redundant. The length of our relationship speaks for itself, as I would have certainly switched providers if I weren't happy with your service.
1 december 2025
Review zonder uitnodiging
Antwoord van Monex USA
Thank you for sharing your perspective and for being a valued client for over seven years. We truly appreciate your long-standing relationship and your continued trust in our service. Your loyalty speaks volumes, and we’re grateful for the opportunity to support you over the years.
Antwoord van Monex USA
Thank you for your feedback! We’re happy to hear you’ve had a great experience with our team and prompt service. We appreciate your support and look forward to working with you again.
EXCELLENT SERVICE
16 december 2025
Antwoord van Monex USA
Thank you for your feedback! We’re thrilled to hear you had an excellent experience. We truly appreciate your trust in Monex USA and look forward to continuing to support you.
Love working with Christian's team
Love working with Christian's team, always fast response and super friendly!
15 december 2025
Antwoord van Monex USA
Thank you for the kind words! We truly appreciate your partnership and look forward to continuing to support you!
Me párese bien pero no explica de q se…
Me párese bien pero no explica de q se trata el servicio y contenido
12 december 2025
Review zonder uitnodiging
Antwoord van Monex USA
Thank you for sharing your feedback!
Matt Malone is wonderful always helpful.
3 december 2025
Antwoord van Monex USA
We appreciate you taking the time to share your experience—thank you for choosing Monex USA!
Only work with the best!!
Working with Monex is a sincere pleasure. Peter Stoutjesdijk and Bryan Cohen are outstanding. They not only know their business but also offer excellent market advice to help me make good decisions. I have worked with Monex for over 10 years and only reach out to them when I need guidance on the FX Markets.
1 december 2025
Antwoord van Monex USA
Thank you for the fantastic review and for trusting Monex USA for over a decade! We’re thrilled to hear that working with our team has been such a positive experience. Thank you again for your loyalty and for choosing Monex USA
Antwoord van Monex USA
Thank you for sharing your feedback!
Great service — fast, transparent, and trustworthy
I’ve been using Monex for several years for my international transfers and the experience has always been excellent. The platform is easy to navigate, the process is quick, and their communication is clear and professional. A trustworthy partner for currency exchange.
18 november 2025
Antwoord van Monex USA
Thank you for your kind words! We’re glad to hear that our team is consistently able to support your requests quickly and keep you informed along the way. It’s a pleasure working with you, and we appreciate your continued trust in Monex USA.
It is always a quick easy transaction
14 november 2025
Antwoord van Monex USA
Thank you for the great feedback! We're happy to hear your transactions are always quick and easy. We appreciate you choosing Monex USA!
Very Happy with Delaney and the rest of Monex
Delaney and her colleagues are consistently courteous, prompt and attentive to our many requests.
13 november 2025
Antwoord van Monex USA
Thank you for your wonderful feedback! We're thrilled to hear that the team has been consistently courteous, prompt, and attentive to your needs. We truly appreciate your trust in us and look forward to supporting you for many more transactions ahead.
Sam Mackenzie doesn't reply to email or…
Sam Mackenzie doesn't reply to email or answer phone. Needed urgent payment. I will be using my bank from now on.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Monex USA
We’re very sorry to hear about your recent experience and the difficulty in reaching our team. This isn’t the level of service we strive to provide. We take your feedback seriously and would like to investigate what happened to ensure it doesn’t occur again. Please reach out to us at clients@monexusa.com so we can assist you directly and make things right.
Great service!
I have been working with Peter for many years. He always has great rates, but even better is his customer service. He is detailed and always timely to ensure a smooth transaction. I enjoy working with with him and his team.
4 november 2025
Antwoord van Monex USA
Thank you for your wonderful feedback! We’re delighted to hear about your long-standing relationship with the Monex USA team. Providing competitive rates and exceptional service is always our goal. We truly appreciate your continued trust and partnership!
Delaney was spot on with excellent…
Delaney was spot on with excellent response and quick service.
6 november 2025
Antwoord van Monex USA
Thank you for your feedback! We appreciate you choosing Monex USA!
The exchange fee for yen is higher than…
The exchange fee for yen is higher than it used to be.
4 november 2025
Antwoord van Monex USA
Thank you for your feedback. We appreciate you sharing this with us. Exchange rates fluctuate over time, but we always aim to remain competitive. We’d be happy to review your pricing with you to ensure you’re getting the best possible rate for your transaction volume and needs. Please feel free to reach out — we’re here to help.
GREAT COMPANY
Christian is always quick to respond to my requests and make everything so easy for me. I love working with MONEX USA!
4 november 2025
Antwoord van Monex USA
Thank you for the wonderful feedback! Making your experience easy and efficient is exactly what we strive for. We appreciate your partnership
Shortest operating time and the exchange rate
Shortest operating time and the exchange rate
4 november 2025
Antwoord van Monex USA
Thank you for your feedback! We’re glad to hear you’ve had a positive experience with our processing times and exchange rates. We appreciate you choosing Monex USA and look forward to continuing to support your needs!
Antwoord van Monex USA
Thank you for your kind words! We’re so glad to hear you’ve had a great experience with our team and service. We truly appreciate your support!
easy currency exchange at a great rate
Professional team with great quick service not to mention the great rates ...much better than other banks.
24 oktober 2025
Antwoord van Monex USA
Thank you for the great feedback! We’re thrilled you’re enjoying our quick, professional service and competitive rates. It’s wonderful to know we’re helping you save compared to traditional banks — that’s exactly what we aim for at Monex USA!
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