scammers if u deposit but service doesnt work u cant take your money back plus they charge u for every service even if that servise doesnt work they will deduct commisions ... and if u want to dep... Toon meer
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Lees wat reviewers zeggen
Bad service, poor support, exhausting refund. Long story short, they refund full amount, but I was persistent (3 support tickets) and exhausted. I ordered unlimited bandwidth, but after the order... Toon meer
I'm using MonoVM's WordPress Hosting for the last 1 years. As my website is purely content-based, I experience faster page load speeds. In case of any issues, the support team is available round-the-c... Toon meer
Bedrijf heeft geantwoord
Don't pay monovm by credit card. I had a server through them, and when it came up for renewal I paid by credit card. Their credit card payments are processed through a company called IYZICO. They said... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MonoVM provides Virtual Private Servers (VPS) using VMware ESXi hypervisors on high-quality hardware in world-class data centers located in +15 countries. With years of experience, they guarantee fast and reliable service with a 99.99% uptime, thanks to a dedicated team of IT experts available 24/7 to support clients. VPS hosting allows for software installation, file hosting, application running, and more, giving clients flexibility in managing their virtual machines. MonoVM's premium hardware and expert support ensure top-quality VPS hosting services.
Contactgegevens
Turkije
- sales@monovm.com
- monovm.com
2,0
Slecht
66 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Don't pay monovm by credit card
Don't pay monovm by credit card. I had a server through them, and when it came up for renewal I paid by credit card. Their credit card payments are processed through a company called IYZICO. They said I hadn't paid, and blocked my VPS. I sent them an extract from my bank statement. Then they said that's not enough, they want to know the card number, the "gateway" (whatever that means) and the transaction number. Short story, I'm still struggling with them to get my money back. Terrible customer service despite being more expensive than other VPS providers.
21 maart 2023
Antwoord van Monovm
Dear Nick,
I deeply apologize for the experience you've had with our payment process, and I can understand how this has caused frustration. I assure you that your experience is not reflective of the service we strive to provide, and I would like to make it right.
We take matters like these very seriously, and we are committed to resolving this as swiftly as possible. Please allow me to personally assist you in clarifying this matter.
**Update**
According to my investigations, my team has reached out to you three times before your server termination, but you have not answered and provided the needed transaction details. Here are the dates my team members have sent you a ticket:
Posted on Tuesday, 21st March at 09:48
Posted on Wednesday, 22nd March at 17:22
Posted on Saturday, 25th March at 11:38
Good hosting provider
I used MonoVM's help to host my site on their servers. Access was given to me almost momentarily after the payment and I never met problems with their work or stability.
18 november 2022
Antwoord van Monovm
Hello,
Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our services. We're dedicated to providing the highest level of service and support to our customers. It's wonderful to know that our efforts have met your expectations, and we appreciate your kind words.
MonoVM
Bad service, poor support, exhausting refund.
Bad service, poor support, exhausting refund.
Long story short, they refund full amount, but I was persistent (3 support tickets) and exhausted.
I ordered unlimited bandwidth, but after the order is competed, the server has limitation. The support said we don't have unlimited servers. Ok then, please refund. And they couldn't refund back to my card, but to the monovm "wallet". But I don't want anything else from them.
It's your responsibility to connect with Monovm.
Only if you 100% sure order at your discretion.
5 augustus 2022
These Guys Are Amazing
I was having trouble finding an honest and cost-effective hosting company for my business website, but fortunately found Monovm. I was hell irritated by my previous hosting service provider and found this company has supported me to meet my needs to host my website. The team also helped me to understand the best hosting plans and helped me with the right decision. Highly Recommended!
8 februari 2022
Review zonder uitnodiging
DO NOT BUY ANYTHING FROM MONOVM
Lol I just got scammed for 15$ when I tried buying a domain.... could’ve went with a trusted source and NOT THIS. Scammers.
5 juli 2021
Review zonder uitnodiging
Antwoord van Monovm
Dear Timur,
We understand how important it is to have reliable and efficient services, and we would like to address your concerns as quickly and effectively as possible. In order to do so, please send us an email with more details about the issue you experienced at support@monovm.com. Our team will review the matter and work to resolve it in the best way possible.
Can M.
Great Provider
just bought a .com domain and i would recommend buying domains from this provider!
22 april 2021
Review zonder uitnodiging
Antwoord van Monovm
Hello Alex,
We are happy that you chose MonoVM and we could satisfy you with our services.
Cheers,
Very good support and refund policy
Very good support. The sales and billing department provided me a good service. They refund policy works very well, even with the cryptos payment methods.
18 februari 2021
Review zonder uitnodiging
Antwoord van Monovm
Hello,
Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our services. We're dedicated to providing the highest level of service and support to our customers. It's wonderful to know that our efforts have met your expectations, and we appreciate your kind words.
Can M.
Thanks
Finally you addressed my issue and I'm not mad with you any more. Thank you!
21 januari 2021
Review zonder uitnodiging
Antwoord van Monovm
Hello Dear client,
We are sorry for your unfortunate experiance please share your client Email and invoice number and we will be happy to check and solve your problem ASAP.
Thanks,
SCAM
SCAM! Money paid, they just keep on saying the money did not arrive. Very big scam
4 november 2020
Review zonder uitnodiging
Antwoord van Monovm
Hello Serghei,
we are sorry for your unfortunate experiance please share your client Email and invoice number and we will be happy to check and solve your problem ASAP.
Thanks,
Babak
Great server product & professional
Great server product & professional, made my life easier.
16 oktober 2020
Review zonder uitnodiging
Antwoord van Monovm
Hello,
Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our services. We're dedicated to providing the highest level of service and support to our customers. It's wonderful to know that our efforts have met your expectations, and we appreciate your kind words.
Can M.
vps servers are very fast setup and…
vps servers are very fast setup and good support
25 augustus 2020
Review zonder uitnodiging
Jast a scam
You'll get nothing, and won't get your money back for sure
1 augustus 2020
Review zonder uitnodiging
Antwoord van Monovm
Hello Johnny,
We are sorry for your unfortunate experiance please share your client Email and invoice number and we will be happy to check and solve your problem ASAP.
Thanks,
Fraudulent Company Stay Away!
I ordered Vps from them using PayPal because I just don’t trust their other payment methods. After payment they say they didn’t receive any payment. But my payment was successful through Paypal. Sent them screenshots and all but they still insist they never receive any payment.
These guys are obviously scam and not who they portray themselves to be. Wish I read reviews before purchasing from them.
Do not pay them in any way you can’t recieve your money!
It is the same guys that are running Monovm that are also running Atom VPS!
Stay away from this scam site!
8 juni 2020
Review zonder uitnodiging
Antwoord van Monovm
Hey there,
This is Babi, Director of Monovm,
It is unfortunate to hear that you had an unpleasant experience with us and we are looking forward to improving it. Please provide us with your email address and invoice number. As soon as we get it, our support team will contact you and look into it.
Awaiting your reply,
Babi
Good customer support
they provide a good customer support, fast and efficient.
their prices compare to other competitor is much better for the same services
12 mei 2020
Review zonder uitnodiging
it is honestly scam site
it is honestly scam site . don't trust
24 april 2020
Review zonder uitnodiging
best services and support
12 november 2019
Review zonder uitnodiging
Sharing my honest experience with the…
People who are planning to choice MONOVM company.
I bought a service from them, the first day they mailed me with the order confirmation. I tried to get access several times to what I paid for. They just keep asking the same questions rather than sorting the problem out (which explained with full detail what the problem was)
I asked them to change my service if the one that they can't provide or give my money back. They said they will sort the problem and will give the additional days for compensation for the delays. Which they haven't done any of them
Simply, get my money, and doesn't give any service. I do not recommend anyone to use their service. Just SCAM company!!!!
12 november 2019
Review zonder uitnodiging
Had no expectations coming in but I was…
Had no expectations coming in but I was satisfied with the experience. Support was always prompt and reliable. Definitely got my money’s worth!
24 augustus 2019
Review zonder uitnodiging
Antwoord van Monovm
Your satisfaction is important to us and we will continue to work hard to provide you and all of our customers with the best possible experience.
Thank you so much!
Can M.
"I did a lot of research and for the…
"I did a lot of research and for the price compared to the others it's really good. Tried it to see disregarding the negative reviews and they haven't let me down for almost a year that I've been using it"
16 augustus 2019
Review zonder uitnodiging
Antwoord van Monovm
Your satisfaction is important to us and we will continue to work hard to provide you and all of our customers with the best possible experience.
Thank you so much!
Can M.
Thank you for the help and assistance.
14 augustus 2019
Review zonder uitnodiging
Antwoord van Monovm
Your satisfaction is important to us and we will continue to work hard to provide you and all of our customers with the best possible experience.
Thank you so much!
Can M.
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