MonsterPlumb Reviews 

It’s a brilliant service, receive the materials on time and if I ever have a problem they solve it really quickly, customer service is very good. I would highly recomend.

I've been a loyal customer of MonsterPlumb for over a year now, and I can confidently say that their service has consistently exceeded my expectations.

Their team is not only prompt in their responses but also incredibly courteous and attentive to the specific needs of their clients.

Brilliant service, great pricing, prompt delivery
Couldn't ask for anything else !

Was looking for a particular piece of equipment and they had it at the right price and delivered within a couple of days.

What more can you ask for. Thank you

My 1st ever experience with this website. Great service and fast delivery. Cheaper than the rest of the market for quality items.

One suggestion: Allow £50 items for free delivery instead of £100.

Regards

Great service, order arrived next day as promised 👌

I'm a professional plumbing and heating engineer, I go through a 1,000 copper end feed 1/2" male and a 1,000 copper end feed 1/2" females per years, the contract I have insists on the superior copper fitting, which are nearly twice the price of the poor quality brass ones. Over the 10 order per year I guarantee they will send the cheap brass ones, but with no refund etc. I call that cheating.
By all means buy from this company, but watch them like a hawk for conning you.

Ordered multiple items from this company. Talon pipe clips very good price, my issue is with there copper end feed fittings. On the website it states they are WRAS approved and BS EN 1254 compliant. Some were genuine fittings but the majority were cheap Chinese fittings of really bad quality! Really thin! A lot were really loose fitting when put onto copper pipe. Will use the company again for items, just not buying end feed fittings again from here.

Very quick delivery and reasonable price on plumbing fittings.

If you can find a company more honest and straight forward as this company let me know . They are outstanding . I had a small problem which may have been my fault or maybe not .. no problem to them at all next day the problem was solved .. no quibbles no qualms . DONE .

Had a great customer service experience from them after an issue caused by my customer. Would recommend their services and will buy again. Alex

Returned an item for a refund and never received the money back

Poor service, ordered a radiator to be delivered, said 3-4 days on the website, purchased. Once purchase complete received an email to say it would be a week and delivery on 16th December. 16th came and went with no correspondence whatsoever, 17th still no delivery so called the company.
My order hadn’t gone through to the supplier and would have to wait another week! That’s another week in December with no heating!
Asked for a refund so can use money to try order one elsewhere and the response …… “well it’s upto the sales team to sort that”
Please do it ASAP, I need the money to buy a new one!
In short……. Don’t bother!

Good stock of JG Speedfit, used website twice now and it appears that what is on the website they have in stock, the prices are competitive and they deliver quickly, good communication too.
Glad to find them as I've been let down by websites that do not actually have all the stock and it holds up the job

I had not previously heard of this company, but I will certainly use them again.
Good prices, good delivery updates including a one hour delivery slot, well packed.

Excellent service. The product I ordered was no longer produced by the manufacturer, so Monsterplumb sourced from alternate suppliers around the country. It took a little over a week, but once sourced delivery via DPD was fast and efficient.

Many suppliers would taken ages and then just told me they couldn't supply. So very impressed that Monsterplumb went the additional mile to service my order.

Chrome single ring and backplate order.
Couldn't fault this transaction in any way. Order arrived within two days. Items were great, in fact better than they looked on line and great price. Courier (DPD) advised in advance what time delivery would be and they were spot on too, so full praise to them as well. Superb company to deal with. I don't have any connection to them apart from being one very satisfied customer!