Montrose Conveyancing Reviews 97

Had a great experience with Montrose conveyancing and throughout the whole process they were excellent. Katie was always professional and thorough and I felt I could always put my trust in her and the team.
My estate agent was so impressed that my sale and purchase both completed before 11am and said it was unheard of, a reflection of Katie’s hard work pulling it all together. The team also handled a collapsed chain and multiple complex challenges and handled with ease. Thank you again and I will be recommending to anyone in need of a conveyancer.

This is the third time I have used Montrose Conveyancing for house sales and purchases, and as always the service I received was outstanding. Katie is very thorough, explains everything very clearly and gets back to you really promptly with any questions that you may have. The online progress tracking tool Hoowla is really useful for helping you to view the progress. The entire team are really friendly everytime you call - cannot recommend them enough. Will be using them in the future for any house related moves. Thanks for everything!

Communication was great and they handled everything with our remortgage efficiently.

This is the second house sale and purchase that we have gone through with Montrose Conveyancing. The whole team have been amazing. Very friendly, helpful and quick to respond to any queries, going above and beyond to help us through our purchase. Highly recommend

Very good advice, polite and professional staff. Kept well informed during every stage of the purchase

Katie and the team have been brilliant in assisting me during the purchase of my apartment, guided me through what was necessary, and made the buying process easy to understand.

I would like to express my utmost satisfaction with the services provided by Montrose Conveyancing, conveyancer Danielle Mcquade and receptionist Dani Calvert.

I have had the pleasure of working with Dianelle Mcquade and Dani Calvert on purchasing a property, and their expertise and knowledge in the field have been invaluable. They consistently demonstrated a remarkable level of professionalism and proficiency, promptly addressing any inquiries or messages I had. Their responsiveness and attentiveness instilled a great sense of confidence and ease throughout the entire process.

I found myself feeling extremely comfortable and well-informed during the course of purchase. Both Danielle and Dani's attention to detail and ability to explain complex legal concepts in a clear and concise manner were truly commendable. Their dedication to ensuring that I fully understood every aspect of the transactions was evident, and it greatly contributed to a seamless and stress-free experience.

Based on my highly positive encounters, I wholeheartedly endorse Montrose Conveyancing and would not hesitate to engage their services in any future transactions. I am immensely grateful to Danielle and Dani for their invaluable assistance and guidance throughout the process. Their professionalism, efficiency, and exceptional communication skills were instrumental in achieving successful outcomes.

We had a very frustrating experience we almost lead to the loss of the property, until brought to attention of HLD, which they were subcontracted from. first 3 months were based by very generic and non clear response (only once every thursdaY).
Final report was very clear and final result was eventually achieved but it happened after many many calls, 90% were not concluding and with not accomplished promise to come back back with the requested info. Some typo in the paperwork and checks done on the very last minute. Experience in general has been quite stressful, thought there has been a happy ending

Montrose Conveyancing were very helpful, professional and efficient at all stages of my house selling and buying experience. Dani, Penny, Samuel and Danielle were always there with help and advice along the way.
Thanks!

We can't recommend Katie and the team higher. This was our first house purchase, so we really didn't know what we were doing, but the team at Montrose made everything as easy as it could be - responding quickly to requests & questions and helping us to understand exactly what was happening. We always felt reassured that things were going well thanks to the superb support of Montrose, and we'd definitely recommend them to other people looking for a speedy, smooth and professional experience.

I was recommended to Montrose by my estate agent, I’ve moved a few times and the previous services I’ve received from other solicitors does not compare with that of the Montrose teams service. Thanks all 👍

This is the worst customer experience I have had in 20 years – poor communication, no interest or urgency whatsoever and a couldn’t care less attitude.

The staff I dealt with were very pleasant but incompetent bordering on negligent. I get the feeling that they have little support and are under resourced….perhaps they deserve credit for coping under these circumstances.

As we moved towards our completion date (which wasn’t met) I escalated my concerns to several directors including Andrew, Katie and Catherine.

Andrew was the only one who had the courtesy to respond, assured us that he would do what he could to expedite the completion……and then did nothing.

Please do not use this organisation unless you want a very stressful and unfulfilling experience. It's completely tarnished my view of the online (cheap) option.

As a first time buyer I found using Montrose Conveyancing incredibly frustrating. The conveyancer I was allocated was never available on the phone, I called dozens of times, and never got a call back, just an email with a guess of what I was calling about.

I had numerous times where the seller contacted me and had information about the sale that I hadn't been consulted on, like changes to the lease and fees I would incur.

I was not told about the exchange date ahead of time by Montrose, but instead by the seller just as a customary email to say they were happy it was proceeding.

I said I wasn't available by email and if I'm needed call me, and I got an email that day saying to contact them by phone as soon as possible.

Conveyancer almost lost the sale after 7 months because of their misunderstanding on the Buildings Safety Act that I had to research and sort myself.

Every time I asked why something was happening I was just told "this is normal" instead of having it explained to me. They asked for the wrong deposit amount and were unclear on the funds held by me and I had to question it to get it corrected. As a first time buyer I left no more knowledgable than when I came in.

From first contact with Montrose, I was impressed with the quality of their personnel, their courtesy and efficiency. I have to admit I was dreading the process of selling my property from a legal point of view but Montrose have restored my faith!

Very quick turn around and very thorough with explaining every report and the process. There were a couple of times we had asked for a call back and didn’t receive one, however you could always get through to them when calling so not too much of an issue at all. Very happy we went with Montrose, and thank you to Danielle & Dani who were on hand at all times. Very good value for money also!

Thank you to Katie and the team for a smooth process and clear communication throughout. As a first time buyer, my partner and I couldnt ask for anything more. Thank you!

I was recommended by a friend, they were so right, Montrose were on the ball from the off, great communication and really thorough, I am totally impressed and would recommend them without hesitation.

The greatest disappointment and the worst decision we've made over the last few years was to work with Montrose Conveyancing

As many others we have been fooled by the low fees and hoped maybe we can pull this through.

Here we are, many months later, a lot money spent, stress and grey hairs added and a broken deal.
Anything that could go wrong from the solicitors perspective went wrong. Tens of un responded emails, missed and never returned phone calls, lack professionalism and lack of basic care for the case...

A close communication with all involved parties was meant to be the key factor for a smooth experience however this aspect is clearly non existent when it comes to Montrose. We were never relayed the important information reagarding our and often times we were getting our updates from our buyer's or seller's solicitors rather than from ours. Due to the lack of communication it seems that important elements like a fire risk asessments and others were totally missed that proved a deal breaker in an end.
It has overall been an appalling experience that left us with deep regrets.

There are so many to be written, but it will all summarize to: Do yourself a favor and go for a verified, trusted solicitor instead of one found online with a cheap fee.

Incredibly kind and efficient staff, that even our estate agents were beaming with praises at how patient, hard working, and kind the staff were throughout the whole process compared to other conveyancing companies. Katie Nicholson was brilliant at efficiently moving us forward from a haphazard contract from the previous owner, and we are beyond grateful that it was addressed and fixed, as I'm unsure it would have been had we not used Montrose Conveyancing. We can't recommend them enough!

I cannot recommend Montrose enough. As first time buyers we were super anxious coming into this and didn't really have a clue what we were doing! Our first point of contact was with Dani who is super professional and helpful and explained everything really clearly so we could understand the process and what to expect. Then we were allocated our conveyancer, Danielle.
Danielle was absolutely outstanding compared to the sellers side and I had 100% confidence in her ability to get things done and move things on as quickly as she could. As we were nervous I am sure we pestered her far more than other clients do for updates, but every time she dealt with us calmly and explained the position clearly, doing her best to push things on where she could. She made sure along the whole way that we knew what and why things were happening and nothing ever seemed too much trouble for her.
I am so grateful we came across Montrose, they are outstanding and super value for money compared to our local firms. I will 100% recommend them to friends and family and would be sure to use them again.