I've been Mood customer for over a year and thier products and customer service have always been outstanding. The quality of the products I've bought have been extremely good. It's high price boutique... Toon meer
Bedrijf heeft geantwoord
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Good products, efficient and easy to maneuver website, fast shipping. I couldn't be happier! Thanks Mood!
Bedrijf heeft geantwoord
I shop here fairly often and I am never disappointed. My purchase always comes very nicely packaged and arrives soon after ordering.
Bedrijf heeft geantwoord
Easy to order, discreet delivery, wide variety of products. That said, I found two of the four strains I ordered "Harsh" on the throat, as if something went awry during the drying or curing process.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contactgegevens
Verenigde Staten
- mood.com
4,7
Uitstekend
753 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Don't hesitate to order from Mood
Good products, efficient and easy to maneuver website, fast shipping. I couldn't be happier! Thanks Mood!
13 april 2026
Review zonder uitnodiging
Antwoord van Mood
Hi there,
Thank you so much for the kind words and recommendation! We’re thrilled to hear everything from the website experience to shipping hit the mark. We couldn’t be happier to have you as part of the Mood community. Thanks again for your support!
~Mood Cannabis Concierge Team
Overpriced. Nasty customer service
Overpriced thca. Other companies have cleaner flower that do not cause health problems. Customer service is a NIGHTMARE. Highly recommend trying any company other than mood. Period. Nasty product. Nasty customer service. Nasty prices.
19 maart 2026
Review zonder uitnodiging
Antwoord van Mood
Hi John,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of quality or service we aim to provide, and we take concerns like yours seriously.
We’d welcome the opportunity to better understand what happened and address any issues directly. Please reach out to our support team at conciergecare@mood.com so we can review your experience in more detail.
~Mood Cannabis Concierge Team
I've been Mood customer for over a year…
I've been Mood customer for over a year and thier products and customer service have always been outstanding. The quality of the products I've bought have been extremely good. It's high price boutique looks but great bang for the bucks. ⭐⭐⭐⭐⭐
7 april 2026
Review zonder uitnodiging
Antwoord van Mood
Hi Tamaman,
Thank you so much for your continued support over the past year, which truly means a lot to us. We’re thrilled to hear you’ve consistently had a great experience with both our products and customer service. Delivering that boutique feel while still offering great value is exactly what we aim for, so it’s wonderful to know that’s come through.
We appreciate you being part of the Mood community!
~Mood Cannabis Concierge Team
Never disappointed
I shop here fairly often and I am never disappointed.
My purchase always comes very nicely packaged and arrives soon after ordering.
25 maart 2026
Antwoord van Mood
Hi Emily,
Never disappointed is exactly what we love to hear. Thank you for your continued support. We’re so glad your orders arrive quickly and just as they should. We truly appreciate you choosing Mood time and time again.
~Mood Cannabis Concierge Team
Mood is the best sleepytime gummies
Mood is the best sleepytime gummies! Too bad Texas went dark as these gummies are the best around. I will have to find another way to keep their product.
Thanks
Ernie
20 maart 2026
Antwoord van Mood
Hi Ernie,
Thank you so much for the kind words. We’re thrilled to hear our Sleep Gummies have been your go-to!
Good news: our Sleep Gummies are still available to ship to Texas after March 31st. If you have any questions or need help placing an order, our team is always here to help. We truly appreciate your support and are glad to be part of your routine.
~Mood Cannabis Concierge Team
My my experience with mood was no good at all I didn't like it at all I wouldn't trust him to pour piss out of a boot with directions on bottom with the mood is that…
My experience with the mood is that they did not deliver like they said they would I paid for overnight delivery and it took two or three days to get here also the product does not work very good as far as I'm concerned I think they quit b*********** everyone and and act right and that would make everything a lot better I hate losing my money on products like this
2 maart 2026
Review zonder uitnodiging
Antwoord van Mood
Hi Joseph,
We’re sorry to hear your experience didn’t meet expectations. Delays with expedited shipping can certainly be frustrating, and we understand your disappointment if the delivery timeline didn’t match what you anticipated.
We also recognize that products can affect people differently, but your feedback is important to us. If you’re open to it, we’d appreciate the opportunity to review your order and discuss the shipping and product concerns further. Please reach out to our support team at team@mood.com so we can take a closer look and see how we can help.
~Mood Cannabis Concierge Team
Great customer service from advising to…
Great customer service from advising to shipping out your order in a timely fashion. Explanations on how the item works and the feeling you get when you use it and any warnings that go with their products. I would not use anyone else.
10 maart 2026
Antwoord van Mood
Hi Angel,
Thank you for the thoughtful feedback! We’re so glad to hear our team could provide clear guidance from the moment you asked questions all the way through delivery. Making sure customers understand how our products work and what to expect is something we care a lot about.
We truly appreciate your trust and are honored to be your go-to.
~Mood Cannabis Concierge Team
I’m SO SORRY for the bad review…
I’m SO SORRY for the bad review earlier!! It was the post office that couldn’t find me! Mood is awesome! Great products and free cookie too!!!
THANK YOU!
3 maart 2026
Review zonder uitnodiging
Antwoord van Mood
Hi Jody,
No worries at all, we’re just glad everything got sorted out! Thank you for coming back to update your review and for the kind words about the products (and the cookie!). We truly appreciate your support and are happy to have you with the Mood community.
~Mood Cannabis Concierge Team
morning celebration strain
The strain turned my morning into a mini celebration bright, social and full of life
1 maart 2026
Review zonder uitnodiging
Antwoord van Mood
Hi Jordan,
We love the idea of turning an ordinary morning into a mini celebration. Bright, social, and full of life is exactly the kind of energy we hope to bring. Thanks for sharing your experience and letting Mood be part of the moment.
~Mood Cannabis Concierge Team
Hopefully i will be back!…
Just want to say I would still be buying products but ohio changed the laws. I have to buy local and some I have tried just not as good or way too much sugar makes it hard to eat. We are trying to change this law. If we do I will be back ! Always great products and even better support. Thanks Rebecca
15 december 2025
Antwoord van Mood
Hi Rebecca,
Thank you so much for the kind words; they truly mean a lot to us. We’re glad to hear you’ve enjoyed both the products and the support from our team. We completely understand how frustrating changing laws can be, and we appreciate you sticking with us for as long as you could.
If things change in the future, we’d be absolutely happy to welcome you back. Wishing you the very best in the meantime, and thanks again for being part of the Mood community.
~Mood Cannabis Concierge Team
Check Out Mood Dude
Easy to order, discreet delivery, wide variety of products. That said, I found two of the four strains I ordered "Harsh" on the throat, as if something went awry during the drying or curing process. Flower was oily and very potent post-grind.
21 februari 2026
Review zonder uitnodiging
Antwoord van Mood
Hi David,
Thank you for the thoughtful feedback. We’re glad to hear the ordering process, discretion, and variety all hit the mark. We’re sorry to hear that a couple of the strains felt harsh on the throat, though. That’s not the experience we aim to deliver, and we appreciate you calling it out.
Quality and consistency are important to us, so if you’d be open to it, please reach out to our support team at team@mood.com with your order details. We’d be happy to take a closer look and make it right. Thanks again for giving Mood a try and for sharing such detailed input.
~Mood Cannabis Concierge Team
Good product. Hate the ad.
Good product. Absolutely HATE the Youtube ad featuring the main character shouting at the neighbor... "Nobody Likes You" or "Everybody Hates You ". Either way, ads like this will keep me from purchasing until Mood does better.
31 december 2025
Review zonder uitnodiging
Antwoord van Mood
Hi Raine,
Thank you for the honest feedback. We truly appreciate you taking the time to share it. We’re glad to hear you’ve had a positive experience with the product, and we’re sorry the ad didn’t resonate with you. Creative campaigns can land differently with different audiences, and your perspective is valuable.
We’ll be sure to share this feedback with our marketing team as we continue refining how we represent the Mood brand. Thanks again for speaking up, it helps us do better.
~Mood Cannabis Concierge Team
Tangerine aroma burst
Brilliant burst of tangerine aroma with a clear, uplifting high that sparks social energy
19 februari 2026
Antwoord van Mood
Hi Mike,
Now that’s a description we can get behind. A bright burst of tangerine and an uplifting high that gets the conversation flowing? That’s the kind of spark we love to hear about. Thanks for sharing the vibe, we’re thrilled it brought the energy.
~Mood Cannabis Concierge Team
Antwoord van Mood
Hi Becky,
We love the love! Thank you for the kind words about our products and customer service. It truly means a lot to us. We appreciate you being part of the Mood community.
~Mood Cannabis Concierge Team
Antwoord van Mood
Hi Christine,
Sweet dreams unlocked. Those caramels really know how to tuck you in nice and easy. Thanks for sharing the love and resting with us.
~Mood Cannabis Concierge Team
What is up with the new Delta 8 vape
What is up with the new Delta 8 vape, the gelato you can just charge it, hit it and be happy. The Delta 8 new vape you have to pull a rabbit out of my backside press button 5 times then 2 more and get 6 seconds to smoke. To much trouble to get happy. Make it like the regular gelato vape easy .To get much of a hassle on this one. Need to cut way down on the blueberry taste it is harsh.
31 januari 2026
Review zonder uitnodiging
Antwoord van Mood
Hi Ron,
Thank you so much for sharing your experience with us. We’re really sorry for the hassle and totally understand how frustrating that can be. This definitely isn’t the smooth experience we aim for.
We’ll be reaching out to you directly to make things right and help get you back to enjoying your sessions. We truly appreciate your honest feedback.
~Mood Cannabis Concierge Team
TRY MOOD!!
For years, this company has consistently sold a high-quality product which is less expensive than most companies that sell products containing THC. The product is fantastic. It’s exactly as described online.
21 januari 2026
Antwoord van Mood
Hi Kris,
Thank you for the enthusiastic recommendation! We’re thrilled to hear you’ve consistently found our products to be high quality, fairly priced, and true to their descriptions. We truly appreciate your support over the years and are glad to have you as part of the Mood community.
~Mood Cannabis Concierge Team
Moods Guarantee is a Lie
I was very dissatisfied with two products. That 100 days to return and get credit is a lie. They gave me a week to go somewhere and print a label for the first product and totally ignored my request to return another. I was a loyal customer. Now they want me to contact the government to keep hemp products. I have not ordered anything in weeks. I think their products are weak and I can get gummies anywhere.
21 januari 2026
Antwoord van Mood
Hi Monica,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. We understand how frustrating it is when expectations around returns or guarantees don’t feel met, especially after being a loyal customer. That’s certainly not the experience we aim to provide.
Our guarantee and return process is designed to be fair and consistent, but it’s clear we fell short in how this was communicated and handled in your case. We’d welcome the opportunity to review what happened and address any outstanding concerns directly. Please reach out to our support team at conciergecare@mood.com so we can take a closer look.
Thank you for your feedback; it helps us identify where we need to do better.
~Mood Cannabis Concierge Team
Great choices- timely delivery
15 oktober 2025
Antwoord van Mood
Hi Marisol,
Thank you for the kind words! We’re glad you enjoyed the selection and that everything arrived right on time. We appreciate you choosing Mood and look forward to serving you again.
~Mood Cannabis Concierge Team
Excellent experience
Excellent experience, always helpful. Here it is 2026. I will have to do without soon. Can't sleep without it.
Republicans can drop dead, & now.
15 januari 2026
Antwoord van Mood
Hi Carolyn,
Thank you for sharing your experience with us. We’re really glad to hear Mood has been helpful for you, especially when it comes to rest and overall well-being. We understand how difficult it can be to think about doing without something that’s become part of your routine, and we truly appreciate your trust and support.
~Mood Cannabis Concierge Team
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