MotorCorp Reviews 

Very poor customer service, I recently purchased a range rover evoque autobiography phev, the most expensive car I have bought, but my experience as a customer was very disappointing. I seen the car online and fell in love with it , as I would be travelling up from county limerick I was able to put a deposit on it and have it held for me until I could travel up for it the following week. I was dealing with Camin , who told me the car would be fully charged for me, had 4 new tyres and valeted etc... When I went to collect the car, the battery was at 2%, when I questioned that I was told their charging point was out of service, so ok disappointing but I understand it can happen, then I check to see if I have a spare tyre or puncture repair kit .......open the boot and there is nothing in there except for the charging cable, again I questioned this and Camin said o I'll grab one from another vehicle just remind me.........three times I had to ask for the kit . I then pointed out that the smart key battery was low and washer fluid was also low, so Camin said he would sort it out while we did the paperwork. When we went back to the car after the paper work Camin asked me if the issues were gone off the dashboard (smart key low, and washer fluid) i said yea they are gone.........I didn't reach the m50 before the same warning lights came back on!!! A few days later I realised I forgot to check for the lock nut, so I searched the car from top to bottom......no lock nut.....I rang Camin, no answer, rang the office, im told they will pass on the message, a few days later I finally get Camin on the phone explained there's no lock nut in the car and that I didn't want to have to drive a 4hour round trip for a lock nut and asked could he post it out, which he said he would. I watched the post for 2 weeks got nothing, ring Camin no answer, the office says they will pass on my message, after another week of unanswered calls, I ring the office and ask to speak to the sales manager (Camin answers this call) but sales manager is busy will have to call me back , I explain my issue im waiting over3weeks for a locknut to be posted to me, only to be told that the lock nut has been lost!!!! I was given two options either travel 2hours back up to them or go to my local land-rover dealer for a quote for new set of locknuts and motorcorp will cover the costs. So I got a quote which was approx €400 , and sent it to Motorcorp. Now im contacted by Dillon from aftersales, who tells me they would never have posted out a lock nut in the first place , and denies that they lost it!!!!! I said Camin told me it was lost in the workshop, Dillon said no way they lost it, I said well it wasn't in the car, and ye put 4 new tyres on it before I bought it so where did it go? Dillon said I'd have to bring the car back up to them, they would take it to land rover and get the nuts changed. I asked if they would cover my petrol costs as they had lost the locknut, Dillon said no we won't do that, I told him this is ridiculous and that I wasn't happy. He booked me in for the following Monday morning to have the nuts changed. So 2 hour drive back up to where I bought it only to find out that's not where I was to go as that was only sales I had to go to services ( I could have been told that on the phone call previously but wasn't) drove over to service building, I was met at the door and was told we will be as quick as we can, I said no problem. The guy drove away with my car .......5 minutes later my car pulls back into the car park the guy walks in and shows me a lock nut and says "all sorted will I put it in the boot where it should have been" to which my husband says that's ok I'll take it thanks! No new set of nuts.. .. just the lock nut from the original set.......that could have been posted to me instead of having to drive 4hour round trip !!!!! Totally unprofessional people to deal with i would not recommend them based on my experience.

Great place to buy a car. Friendly staff.

Huge selection of cars under 1 roof, very helpful and friendly staff. No messing around from start to finish. Will be returning and recommending

Excellent experience from start to finish. Dealing with Jason and team was easy and my car was in excellent condition when transferred

Bought a car which was due an nct, they said couldn't get a slot for 4 months in my area, so if I wanted to book it myself to do so, I got a slot within a week, I paid for it myself, still waiting for my refund after more than a month, absolutely shocking after sales, don't want to know anything about customers as soon as they get paid.

These are terrible to deal with. Staff are terrible. Service is terrible. If you buy a car from them and something goes wrong with it even if it’s still in warranty they don’t want to know.

I cannot recommend strongly enough that people avoid MotorCorp - it is, without doubt, the worst company I have ever dealt with.

I purchased a Range Rover Sport P400e from MotorCorp 15 weeks ago. This was one of the most expensive purchases I have ever made and should have been an exciting experience. Instead, the car has now spent **13 of those 15 weeks back with MotorCorp**, and I genuinely regret ever buying it from them.

Within days of purchase, I discovered significant charging and hybrid issues. The car would not charge, had been handed over to me with approximately 2% battery, and was extremely jumpy to drive. I reported the issue immediately and have records of failed charging attempts from day of purchase.

Given that these issues became apparent almost immediately, I firmly believe the vehicle was faulty when it was sold to me. I am not suggesting MotorCorp knowingly sold me a faulty car, but the reality is that I purchased a vehicle that was not functioning as it should have been from the outset.

It then took around two weeks just to get the car into their workshop. I was repeatedly promised that service would contact me, but those calls didn't happen and I had to continually chase them. During that time, I largely avoided driving the car because of how it was behaving.

Unfortunately, that set the tone for what followed.

The car has now been with MotorCorp for approximately **13 weeks**. Throughout that time I have repeatedly been promised updates that never arrived, given multiple expected completion and return dates that have fallen through, and received conflicting information about the repair.

At one point I was told that a required part had arrived and work had been completed, only to subsequently learn from senior management that the part had not arrived.

After I posted a Google review about my experience, the Head of Aftersales contacted me within an hour. He acknowledged how poorly the situation had been handled and took over communication personally. I appreciated the intervention and genuinely thought things were finally going to improve.

Unfortunately, the problems continued.

After weeks of failed repair attempts, conflicting information and missed return dates, I formally requested that MotorCorp terminate the sale and refund me.

They refused, repeatedly stating that they are **"committed to repairing the car."**

I was then informed that the replacement high-voltage component they had waited weeks for and fitted to the vehicle was itself faulty. MotorCorp confirmed this to me in writing and advised that another replacement had been ordered from Land Rover, requiring yet another wait.

Despite also telling me in writing that they would continue to keep me updated, I have now gone weeks without a meaningful update on when I will actually get my car back.

I want to acknowledge that MotorCorp has provided me with a courtesy vehicle throughout much of this process. Senior management also made efforts to improve the situation after my original review, including providing a more appropriate courtesy vehicle and offering to extend the warranty.

But after **15 weeks of ownership, 13 of which my car has spent back with MotorCorp**, I simply don't believe those gestures come close to making the experience acceptable.

Faults happen. I could have accepted a fault and a reasonable repair process. What I cannot accept is buying a premium vehicle, experiencing significant issues almost immediately, then spending almost my entire ownership without it while dealing with repeated missed commitments, conflicting information, failed repairs, missed return dates and poor communication.

This is one of the most expensive purchases I have ever made, yet throughout this process I have never felt less valued as a customer.

I genuinely love the car I bought, which makes this even more disappointing. What should have been a special purchase has instead become one of the most frustrating customer experiences I have ever had.

**As I write this, 15 weeks after purchasing the vehicle, I still don't have my car back. It has spent 13 of those 15 weeks with MotorCorp.**

I have formally asked MotorCorp to terminate the sale because I no longer have confidence in them as a company, the vehicle or the repair process. They have refused and maintain that they are committed to repairing it.

Based on my experience, I cannot recommend strongly enough that prospective customers look elsewhere.

This situation remains ongoing and I will update this review to reflect how it is ultimately resolved.

I purchased a car that required a window repair just a week after buying it. After a long wait for service, the car returned with visible scratches that were not there before the repair. Despite my attempts to contact them and present evidence, the dealer refuses to take responsibility. I definitely do not recommend this company due to their lack of professionalism and accountability for their services.

I recently purchased a 2022 Audi A5 Sportback 2022 from this garage, and while I was initially happy with the car, the after-sales service has been extremely disappointing.

I viewed the car and was happy with it, so I decided to purchase it the same day as I was due to go away for two weeks. I was told the car would be fully valeted and properly prepared before collection.

When I returned from my trip, I discovered white stains on the seats and door panels that could not be removed, which clearly shows the car was not prepared to the standard promised.

I contacted the garage immediately and sent photos as requested. I was then assured the issue would be resolved, and we even agreed on a specific day for it to be sorted.

However, despite this, nothing was followed through. Communication has been inconsistent and unprofessional. I was given conflicting information about the salesperson’s availability, and despite multiple follow-ups, I was repeatedly asked to resend photos instead of any real progress being made.

I was dealing with Gary, who contacted me as late as 11:30pm and even after midnight regarding the issue. On one occasion after midnight, instead of addressing the agreed plan, I received messages asking unrelated questions about the car, such as whether it was “fast enough,” which I found unprofessional given the situation.

It has now been over 8 weeks, and nothing has been done. I feel completely ignored after the sale.

The issue itself is minor and easily fixable, but the lack of accountability, poor communication, and failure to honour commitments is very frustrating—especially after spending a significant amount of money.

I would not recommend this garage based on my experience, and I hope they seriously improve their after-sales service.

Excellent Service and my sales representative Seb was really professional and helped me choose my car. Kept in contact with me for a number of weeks until I selected my car. I would recommend them highly. Huge selection of high end cars

Kyle was an absolute pleasure to deal with from start to finish. He is knowledgeable and professional. No question was too much trouble, and he even made himself available outside normal hours to ensure everything ran smoothly. His competence and attention to detail gave me complete confidence throughout the process. He went above and beyond, and I wouldn’t hesitate to recommend him to anyone looking for a first-class experience.
Motorcorp was a whole new experience for me,a high-end dealership represented by a truly first-class professional in Kyle.

Dealt with Liam from Motorcorp. Great salesman and even though he was relatively new to this company really knew his product. Nothing was a hassle and I am not the easiest of customers to deal with.

I can not stress enough that from the day one to the finish, Mat handled the transaction in the most professional way you could dream off.
If you look for a well priced car and you look for a swift deal then look no further.
1000000% legit company