Motorgurus Reviews 

1.078
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Would highly recommend Motorgurus so far, just walked away with what looks an amazing car around, brilliant service from Joel. No complaints so far fingers crossed it remains that way, can only review... Toon meer

Beoordeeld met 5 van de 5 sterren

Very quick and efficient, from first point of contact to collection car was serviced and MOT in 3 days and ready to collect. Very comfortable place and Dan was very helpful

Beoordeeld met 5 van de 5 sterren

Had a great experience buying an bmw 140i at Motorgurus. Car was in perfect condition and was looked after by Motorgurus offering mot and service history with the car for piece of mind. Great customer... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently bought a Citroën C4 Picasso, and Jamie made the whole experience fantastic. He was extremely helpful, friendly, and professional from start to finish. The entire process was smooth, stra... Toon meer

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4,8

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TrustScore 5 uit 5

1K reviews

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4,8

Alle reviews

(1.078)

462 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

From the first phone call Pete mate the…

From the first phone call Pete mate the experience really easy and communication was spot on.
When picking the car up he had everything sorted and made it as easy as possible for me.

24 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for leaving us a lovely 5 star review, we hope you enjoy your new car and look forward to seeing you again in the future.
Regards
Motorgurus.

Beoordeeld met 1 van de 5 sterren

Try to buy a car today At the…

Update: There usual flippant reply to complaints. I highly recommend you speak with the Local Trading Standards and always do your due diligence and check them at companies house. Here’s what Trustpilot States about this company and how they get reviews.
“We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews”
Now that is interesting.
Tried to buy a car today At the advertised price on auto trader of £6990. Asked about the warranty only to be told that there is a compulsory £199 on top of the price as they have a specially designed package to help customers that are far away from the dealership. I stated i only wanted to pay the £6990 as advertised and that i understand that the warranty should we have any problems we will need to return it to them to have it fixed but not to worry as i will have an AA inspection done, the salesperson went a little quiet then but did manage to say eventually, that this can be done but i still have to pay the £199 otherwise i don't get the warranty or the 12 month MOT. When i stated that in the description it states an oil change service and a 12 Month MOT comes with the car. The salesperson stated that is not the case and that if i go to the website it states this on their, when i again said that i want to buy it through Autotrader, he stated that Autotrader don't allow them to add the Compulsory £199, i stated i just wanted to buy the car at the advertised price and for what was in the description on Autotrader and that surely this was not correct to add extra money that is not in the description and at the same time state that you only get what is described on auto trader if you pay the extra £199. when i said that this seems to be not correct and i don't think this would pass trading standards. This resulted in this person putting the phone down. An interesting move. Please Motor Gurus listen to this call. If this is your policy then i feel sorry for the salesperson having to insist on this as compulsory amount as that would not be their fault. It was an interesting experience, confusing and felt extremely dodgy. You may be able to add a compulsory £199 to the price and then state that what is the description is only given if we pay an extra £199 because it's on your website. I will check this with your local Trading Standards and hopefully draw Autotraders attention to this matter. I repeat please listen to the call and you may gain some understanding why this is very confusing for a customer and it also felt a little confusing for your salesperson.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for your review, however it is completely untrue.
We welcome aa or RAC inspections on cars prior to customers agreeing the sale. If someone leaves a deposit through Autotrader it only takes the car off sales for a maximum of 48 hrs as the payment never gets paid to us but stays with the Autotrader. The £199 on the road fee is not compulsary and is also outlined on our website, where it tells you exactly what is covered.
And finally as far as reviews are concerned, we ask every customer to leave us a review, some do, some dont, most are excellent and some people leave 1 star reviews if they have had issues, however the majority of our customers are highly satisfied with their experience.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Thanks Simon, Ama and Elvis

Simon in Sales, Elvis and Ama were brilliant. My whole journey of reviewing, purchasing and delivery was very good. I was kept updated, they helped me with an independent aa inspection too. Thanks folks, love the Jeep.

22 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for leaving us such a lovely review, I am sure Simon, Elvis and Ama will appreciate your comments. We are glad you love your Jeep and hope to see you again in the future.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Peter was amazing!

Peter was amazing! Extremely helpful. Will definitely use again

22 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for your kind 5 star review.
Regards
Mtorogurus.

Beoordeeld met 5 van de 5 sterren

Excellency , smooth drive

Joel is a brilliant Motorgurus
Awesomeness customer service

21 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for giving us 5 stars, and also for your kind words for Joel.
Regards
Motorgurus.

Beoordeeld met 1 van de 5 sterren

We have a problem we bought a Skoda in…

We have a problem we bought a Skoda in December after 10 days it gave up an electromechanics fault. We contacted a specialist, the repair takes 2 days max. They took the car almost 3 weeks ago. It was reported to the finance. They stubbornly claim that they are repairing and will give the car back. But we pay installments and we haven't had a car for 3 weeks. They don't want to accept the return. Even though they assured that it would last 2 weeks. This is the third and they keep claiming that the car is with a specialist. We were left without a car, transport to work or to school. And they ignore the email or always just say the same thing that the car is at the specialist and it will take a few weeks. I don't recommend it to anyone! It is a thick founded where there are more injured people. I DO NOT RECOMMEND It doesn't matter where the car broke down. It's been 10 days. You gave the cortesy car from 2008. The fear of driving before he did not have a road tax after a week was bought out after asking. And we had to pay for Inshurance out of our own pocket.

22 december 2025
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for your review. You sent us a message to say the car had issues whilst you had taken the car abroad. You have driven the car through Europe back to the UK whilst it had issues which created more issues. We have lent you a courtesy car while we repair your car. We have been waiting for parts from Skoda which have taken time to come. I really cant see what more we can do.
Regards
Motorgurus.

Beoordeeld met 1 van de 5 sterren

Selling Salvage Repaired AUDI A1

I notified in writing that they were advertising a Salvage Repaired AUDI A1, provided photos before & after the damage .. massive chassis repair front & rear .. but they said as long as it isn't on HPI check they will continue selling it.
Buyers beware of this company and especially AUDI registration GJ17 KHE they are trying to sell.

5 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

We fully HPI check and prepare all vehicle before sale.
Kind regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Great range of vehicles

Great range of vehicles, super easy to work with. Very quick turnover. Akif was very helpful in talking me through every stage of buying, and very knowledgeable. Highly recommend.

19 januari 2026
Review zonder uitnodiging
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Antwoord van Motorgurus

Thank you for leaving us a 5 star review, and for your kind words for Akif.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Spot on from start to finish no…

Spot on from start to finish no problems. Russell made the process really easy.

19 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Audi A6

Had a great experience with Motorgurus.I dealt with Dan,he made sure the whole process ran smoothly.
I would recommend these guys to family and friends

18 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for your 5 star review, its nice to hear that Dan gave you a smooth service, also we thank you for recommending us.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Fantastic service from Pete

Fantastic service from Pete. No pushy approach, and did everything he could to make it an easy purchase thanks very much.

17 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for leaving us a 5 star review.
Kind regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Magic

Speedy service yet thorough and Pete was able to work his magic to let me drive away with the car same day

17 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for your 5 star review, and its great that you got the car the same day.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Great service

Dan made the process really easy. Efficient and communicated well. 100% recommend

17 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for your recommendation and also for your 5 star review.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Excellent salesman Pete

Excellent salesman Pete, from the first phone call to the end sale!

15 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for your lovely review, I will pass on your kind words to Pete.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Mo was really helpful from the moment I…

Mo was really helpful from the moment I made an enquiry. Made the whole process a smooth one and communication was brilliant!

15 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for your lovely review, its great to hear that Mo offered you a great customer journey.
Regards
Motorgurus.

Beoordeeld met 5 van de 5 sterren

Impressed with customer care from Peter…

Impressed with customer care from Peter and will use again for a no fuss honest sale and delivery driver was also amazing

15 januari 2026
Review zonder uitnodiging
Logo Motorgurus

Antwoord van Motorgurus

Thank you for leaving us a lovely 5 star review, we hope you enjoy your new car.
Regards
Motorgurus.

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