Had a great experience buying an bmw 140i at Motorgurus. Car was in perfect condition and was looked after by Motorgurus offering mot and service history with the car for piece of mind. Great customer... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We recently bought a Citroën C4 Picasso, and Jamie made the whole experience fantastic. He was extremely helpful, friendly, and professional from start to finish. The entire process was smooth, stra... Toon meer
Bedrijf heeft geantwoord
Recently purchased a car, i travelled over an hour to see and then collect the car with no issues at all! No pushy car sales tactics just a simple purchase, no issues when i asked to test drive the ca... Toon meer
Bedrijf heeft geantwoord
Came to look at car Saturday by Friday got the car all sorted. Jamie was great rang me almost every day to let me know how it was going and what was happening with the car. Top guy. Very much recommen... Toon meer
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dan was brilliant
Dan was brilliant, kept us informed. Got my finance for me. 5 star
28 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your fantastic 5-star review! We’re really pleased to hear Dan was brilliant, kept you informed throughout, and helped arrange your finance. We truly appreciate your feedback and are glad you had a great experience with MotorGurus!
Great to deal with it
25 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear you found MotorGurus great to deal with. We truly appreciate your feedback and hope you enjoy your new car!
Very professional
Owen was incredibly friendly, he had answers to all my questions and was accommodating with any requests I had. The dealership was well maintained and tidy with a great atmosphere.The overall purchasing process was very smooth and easy to follow. I would most certainly recommend purchasing from Motorgurus.
23 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Owen was friendly, helpful, and accommodating throughout your visit. It’s great to know you found the dealership well maintained with a welcoming atmosphere, and that the purchasing process was smooth and easy to follow. We truly appreciate your recommendation and hope you enjoy your new car!
Very good customer service
Very good customer service
Polite and friendly
Would purchase a car again from these
22 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear you received polite, friendly, and very good customer service from the MotorGurus team. We truly appreciate your feedback and would be delighted to welcome you back when you’re ready for your next car!
Purchased an Audi a6
Purchased an Audi a6 - Peter was extremely helpful on getting all information, servicing Etc sorted ready for my collection. Very smooth hand over. Highly recommend
22 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Peter was extremely helpful in getting all the information, servicing, and everything else sorted ready for your collection. It’s great to know the handover was smooth, and we truly appreciate your recommendation. Enjoy your Audi A6!
Brilliant service from start to finish
Brilliant service from start to finish
A smooth process from looking right through to purchase
Would reccomend
19 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your brilliant review! We’re really pleased to hear you received great service from start to finish and that the whole process, from viewing through to purchase, was smooth. We truly appreciate your recommendation and hope you enjoy your new car!
Big shout out my guy Owen
Big shout out my guy Owen, my Guy Dizzie, My Guy Joel! Sorted me out nicely with the new whip. Showroom looks like Geneva motor show! Came to buy an insignia and the place had supercars like Forza Horizon! Outstanding customer service too! The whole way the entire team had my back, would definitely recommend to anybody! Big thank you to the team! I'll be back for one of them supercars soon!
16 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for the amazing review! A big shout out back to Owen, Dizzie, Joel, and the whole MotorGurus team. We’re really pleased to hear they looked after you and helped get you sorted with your new car.
It’s great to know you enjoyed the showroom and had such a positive experience with us. We truly appreciate your recommendation and look forward to welcoming you back when you’re ready for one of those supercars!
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear Joel provided top service and made the handover easy. We truly appreciate your feedback and hope you enjoy your new car!
I’ve bought my first car at Motor…
I’ve bought my first car at Motor Gurus, the service I have received from them all has been amazing. Joel has been fantastic with getting the car ready for me to drive away. Great customer service, genuine, professional guy. Would 100% recommend Motor Gurus ⭐️⭐️⭐️⭐️⭐️
16 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your amazing 5-star review! We’re delighted to hear you chose MotorGurus for your first car and that the whole team provided such great service. It’s fantastic to know Joel was professional, genuine, and helpful in getting everything ready for you to drive away. We truly appreciate your recommendation and hope you enjoy your first car!
Very easy
Very easy, simple and straight forward. Staff and environment friendly and professional. Got to my appointment early and got everything sorted and done before the actual appointment time.
16 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear the process was easy, simple, and straightforward, and that our team and showroom environment made you feel welcome. It’s great to know everything was sorted smoothly ahead of your appointment time. We truly appreciate your feedback and hope you enjoy your new car!
Not a great experience for myself
Not a great experience for myself. Was looking for a car after I’d had issues. Was sold a car that had previous long term problems which should have been picked up on the MOT and service yet it had no advisors. Some staff were quite rude on the phone when asking questions about the car and what will happen next. I was very sad and disappointed as I explained my personal circumstances and they were dismissed a lot. Being without car as it was in the garage for weeks with no updates from them, we had to contact them to find anything out.
One positive, is Owen. Owen is lovely and even though I no longer deal with this company, he did his job well and was always polite to me and helpful where he could be. So for that, thank you Owen for always being professional! Though I had not a good experience with the company and the car, I have only good things to say about Owen.
1 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with MotorGurus did not meet the standard we aim to provide.
We understand how frustrating and upsetting it must have been to be without your car and to feel that communication was not clear enough during the process. We also apologise if any interaction with our team came across as dismissive or unhelpful, as this is never the level of service we want our customers to receive.
We’re pleased to hear that Owen remained polite, professional, and helpful throughout, and we’ll be sure to pass your kind words on to him.
Your feedback is important to us and will be reviewed internally so we can improve our communication and customer care going forward. We’re sorry again for the disappointment caused and wish you all the best.
Owen at Motorgurus Sheffield
Owen was excellent through the process and made our part exchange and purchase straightforward. Impressive garage and service, thanks.
7 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Owen made your part exchange and purchase straightforward from start to finish. It’s great to know you were impressed with the garage and service at MotorGurus Sheffield. We truly appreciate your feedback and hope you enjoy your new car!
Worst car buying experience ever
Worst car buying experience ever. Due to distance I bought sight unseen and paid for delivery. Car had body damage, all service history and book pack missing. After loads of lies and excuses they sent me the service book only. So still waiting to hear about the missing book pack, body damage and missing tools from the boot. Buyer beware is all I can say, other than I wish I’d read the bad reviews first.
1 maart 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet the standard we aim to provide.
We understand how disappointing it must be to feel that important items and information were missing after purchasing your vehicle, especially when buying from a distance. Clear communication and customer confidence are extremely important to us, so we’re sorry to hear you feel this was not reflected in your experience.
We would like the opportunity to look into this further and help resolve any outstanding concerns regarding the book pack, service history, bodywork, and boot tools. Please contact our team directly with your vehicle and purchase details so we can review the matter properly.
We apologise again for the frustration caused and appreciate you bringing this to our attention.
Audi TT purchase
Recently bought an Audi TT, I live quite far away so didn’t get the chance to view the vehicle before purchase, however, Russ was extremely helpful from the outset when we spoke on the phone, no pressure selling and extremely transparent about the vehicle, condition, and what work they would be carrying out. I went ahead and purchased the car, it was only that after a small snag was identified by Russ before delivery, however he called me before delivery to ensure I was still happy to accept, and has sent the replacement part to me at their expense. Transparent, honest, no pressure selling, I would 100% feel confident to purchase from again and highly recommend. Thanks for the smooth buying journey Russ!
2 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your fantastic review! We’re really pleased to hear Russ made your Audi TT purchase smooth, transparent, and pressure-free from the very start.
It’s great to know he kept you fully informed about the vehicle, its condition, and the work being carried out, especially with you buying from a distance. We’re also glad Russ was able to identify the small snag before delivery and arrange the replacement part for you.
We truly appreciate your recommendation and your confidence in MotorGurus. Enjoy your Audi TT!
Good
Good experience, everything was quick and smooth. The process was easy, communication was clear, and I’m very happy with the car. Would definitely recommend.
2 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear you found MotorGurus good to use and that Dan looked after you. We truly appreciate your feedback and would be happy to welcome you back again in the future!
Simon has been great with everything
Simon has been great with everything, got me out on a test drive after viewing the car and couldn’t be more happier with it all
1 mei 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear Simon looked after you and got you out on a test drive after viewing the car. It’s fantastic to know you’re happy with everything, and we truly appreciate your feedback. Enjoy your new car!
Russ was helpful and professional from…
Russ was helpful and professional from 1st contact. Thanks Russ
1 mei 2026
Review zonder uitnodiging
From inquiry to sale day any and all…
From inquiry to sale day any and all interactions with the salesman joel was extremely helpful and informing.
29 april 2026
Review zonder uitnodiging
Antwoord van Motorgurus
Thank you for your great review! We’re really pleased to hear Russ was helpful and professional from the very first contact. We truly appreciate your feedback and hope you enjoy your new car!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.