Motorpoint - Coventry Reviews 

We were looked after really well we had trainee Joe from Coventry he was so informative and friendly we were so impressed

Had to give Taylor and 5 star 🌟 review, He was fantastic from start to finish he looked after me and my wife like we had been customers for years, I will be going back next year to get another car from him well done young man and well done the team at Coventry

Smooth transition buying 2 cars , some issues with pricing given over phone for one of our part exchanges but the salesman did the best he could for us

Very good service

Great service, helpful staff and excellent customer service!
Mr Abdulla and others gave me the best support.

Good experience from start to finish. Very well looked after by Jai and Taylor

Great customer service, they had a ll the patience for me in chosing the car i wanted.

Very helpful staff and didn't feel pressured when browsing the cars. When we decided on one service was excellent. Would recommend Motorpoint to anyone looking for a car.

Sold vehicle with incomplete paperwork. Once brought to their attention, they just said" it won't affect your warranty ". Which demonstrates their lack of concern. They have now had my document to complete since 28th June 2026 which was handed in personally. When asked where document is, they ignored my email yesterday and today just said 'bear with us'. Again demonstrating nonchalant attitude.

All staff members at Motorpoint Coventry were amazing; Efficient, friendly service. No hard sell, just helpful.
Went out their way to make everything seamless.
Big thank you to Danny, Ash and Dom. Big thumbs up from me.

Dealt with a young man called Archie who was very helpful. When payment method failed he tried other avenues till we obtained success.
I am happy with the vehicle so far so a successful experience to date.

The purchase of my car was made easy in every way from purchase
To handover
The staff were so helpful in every way possible

All staff were excellent, cannot fault the experience

just all went very well from start to finish

Vicky made sure I was supported all the way through the process. At no point did I feel anyone being pushy or forcing a sale. Toby ensured a smooth and quick process too.

No pushy salesman following our every move and when we did decide to buy Jai was brilliant have and will recommend Moterpoint to friends and family 👍

We where made to feel welcome from the moment we arrived The process of buying a car was seamless The sales man was very efficient and a credit to his company would definitely return to this store

Purchased a Skoda Superb Estate from Coventry branch.
First contact was with Toby who was very professional and went through the procedure and initial viewing of the vehicle with me. On collection I was dealt with by Archie Morgan who was a trainee but handled the situation very well despite his limited experience. I hope I treated him well and did not add to the difficulty of the experience. He was aided by a more senior member of staff, Akshay Sharma, who was able to fill in the gaps and answered all of my questions.
Apart from some items not delivered with the car I was very satisfied by all members of staff I encountered.

Do not buy a car from motorpoint there after sale service is a joke I had my car 11days in which time the engine management light has came on 4 times and is now on constantly I had the car checked over by an independent garage and numerous faults have been indicated no one will answer phones or take responsibility from Motorpoint