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Motorpoint - Edinburgh Reviews 

514
TrustScore 4.5 uit 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... Toon meer

Beoordeeld met 5 van de 5 sterren

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Toon meer

Beoordeeld met 3 van de 5 sterren

Bought the car in June and was promised a set of car Matt's which were supposed to arrive 10day later but never did, after numoures phone calls I was told there was a issue with there system for pl... Toon meer

Beoordeeld met 5 van de 5 sterren

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Verkoper van tweedehands auto's

Geschreven door het bedrijf

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Geschreven door het bedrijf

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contactgegevens

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Verenigd Koninkrijk

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Uitstekend

TrustScore 4.5 uit 5

514 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(514)

6.066 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Had a great experience with Motorpoint

Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them.
The sales team were very busy the day I went in but still made sure I was informed of what was happening.

26 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you had a great experience with your trade-in and purchase. We appreciate your positive feedback regarding our team's communication, even during a busy period.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Professional from start to finish.

From making initial contact with the company I felt that the service provided and guidance given was what I needed. I didn't feel pressured in any way to buy a car.Christopher Johnston contacted me and helped me through the process.
If there was one criticism it was the fact that when I enquired about a trade in with my current car I was offered £1200 less than I actually received from another trader.( The disparity in the offer seemed strange as it wasn't even just a couple of hundred pounds).
It would have been so much easier if it could have been done as a trade in deal.As a consequence I had to delay the pick up of my new car as I had to keep it on the market for a bit longer.
At the time for pick up though the whole transaction was smooth and handled by Connor Mcgrath and I came away very happy with a lovely car.

20 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate your positive feedback regarding the service and guidance. We're glad the purchase process was smooth and you're happy with your car. We regret the trade-in offer didn't meet your expectations and caused a delay. We'll review our appraisal process. Thank you for your review.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Always used Motorpoint great range of…

Always used Motorpoint great range of high quality cars with warranty.
Easy to buy or trade in no pressure.
Great staff helpful in every way.

24 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you taking the time to leave us a review. We're so glad to hear that you find our range of cars great and our staff helpful.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Easy to use and great service

The whole process from start to finish couldn't have been easier from initially looking at the car to collection would recommend anyone to use Motorpoint

20 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was easy from start to finish. We appreciate your recommendation and thank you for your feedback.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Great value

Excellent service coupled with a very competitive cost to change

21 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you received excellent service at a competitive price. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you taking the time to share your positive experience with us; we are very happy to hear it was helpful.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Kidnes

Lewis very professional salesman all together very good experience

16 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're glad you had a very good experience and that you found our salesman professional. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Beoordeeld met 4 van de 5 sterren

We were able to walk around the yard to…

We were able to walk around the yard to look at the cars without any reps coming out to pressure us into buying.
We decided on our own which car best suited us.
No pushing to buy warranties for this or that, we decided on that side of things on our own.
The only reason it wasn’t five stars was an error when taxing the car, as our old car was re taxed instead of the new one. As only discovered mistake once home it meant we drove an untaxed car home. Otherwise we were happy with experience.

5 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're glad you appreciated the relaxed car-buying experience. We appreciate your feedback and regret the error regarding the car tax. We'll review our processes to prevent this from happening again. Thanks for bringing this to our attention.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, car presented well

10 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you had a positive experience with our communication and car presentation; thank you for your feedback.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

New car

Very polite, professional, treated well,

9 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate your feedback and are happy you were treated well with polite, professional service from our team. Thank you.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Great service and no pressure

My friend recommended Motorpoint to me when I was looking for a new car. I went up for a look and was assisted by Lewis. He was very helpful at looking through options and I never felt pressured at any point to purchase a more expensive car or buy any additional plans. I was also offered a fair price for my old car. When I collected my new car I was taken through everything by Dylan, who was also very helpful. Everything went smoothly and my new car is great. Both Lewis and Dylan were kind and friendly to my young boys, which also made it so much easier. They had a great time!

26 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear your friend recommended us and that you had a positive experience finding your new car. It's great to know our team was helpful and that you felt no pressure during the process. We appreciate you mentioning how well your children were treated and hope you enjoy your new car!

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Make here you first stop, when buying your next car.

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team.
No hard sell, no degrading talk on our trade in, unlike the other company who we bought from before, who see and only care about dollar signs as soon as you walk in. Definitely should be your first stop when buying the next car.

27 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy you had an amazing experience and found our prices competitive. It's great to know our team provided excellent service and quality. We appreciate your recommendation!

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Happy with everything …

Happy with everything from keeping us informed to the nice staff

3 maart 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate your feedback and are so pleased to hear you were happy with our staff and communication. Thank you.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

First Class Service!

From start to finish of purchasing my new car,the service was first class.
Edinburgh Branch(Dougie) was very professional and helpful.
Will be passing my recommendations to visit your showroom.
Thank you to you all.

14 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you taking the time to share your experience. We're so glad to hear that the service was first class and that our Edinburgh branch was professional and helpful. Thank you for the recommendation!

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

This is my second review of Motorpoint…

This is my second review of Motorpoint and an update on the first one from 19th February.
Once again I cannot fault the service I have received from this branch.I bought my SUV from here on the 15th February and as I said in my first review "I am delighted with my purchase".
On the 24th of February I was sure I could hear a rubbing from the brakes on my car and I took it to Motorpoint and the man at the front desk by the name Jordan could not have been more helpful than he was.Jordan listened to my concerns and had no hesitation in booking my car straight in to the workshop for inspection and it turned out the brakes were fine and good.As a precaution Jordan booked my car into the local garage they use and it went over to them later in the day.Jordan arranged a courtesy car for me and I have to say I was impressed with the car I was given as it was a 2075 plate in a beautiful Audi A3.I then got my car back and given the all clear on its condition.I was delighted to get my car back and I am continuing to enjoy it every single day.
I personally have no hesitation on recommending this company to anyone looking for savings on their next car.I give a big shout out to all the staff who I have had the pleasure of meeting.

24 februari 2026
Review zonder uitnodiging
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We appreciate you taking the time to update your initial review. We're happy to hear that you're delighted with your vehicle and that our team was helpful when you had a concern. It's great to know you're enjoying your car. Thank you for recommending us!

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

I felt zero pressure

I felt zero pressure and they were happy for me to figure my own stuff first. I was met with kindness and support from all the team. They were all great. Service like no other

23 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear you felt supported by our team and had the space to decide. It's great to know you were met with kindness. Thanks for the feedback!

Thank you
Shannen, GSM

Beoordeeld met 1 van de 5 sterren

Everything went well until when I…

Everything went well until when I contacted DVLA about transferring my private plate. I was advised that ownership of my new car had not been transferred to me,

23 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're sorry you encountered issues transferring your private plate due to the car's ownership. We'll investigate this registration problem with the DVLA right away.

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Highly recommend

Very good range of affordable used cars at competitive prices.
Excellent customer service from Connor who answered all my questions very patiently and had a reassuring and polite manner.
The whole buying process was extremely quick and easy. Highly recommend Motorpoint to anyone.

21 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you found a great selection of affordable cars and that the buying process was quick and easy. It's great to know that our team member was so helpful and patient. We appreciate your recommendation!

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

Great staff

They were friendly, helpful and didnt push for a sale which was refreshing.

19 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that you found our team friendly and helpful, and that you appreciated our no-pressure approach to sales. Thank you!

Thank you
Shannen, GSM

Beoordeeld met 5 van de 5 sterren

5 star experience

5 star experience when I went to purchase my new car, salesman was excellent and not pushy. Highly recommend them.

20 februari 2026
Logo Motorpoint - Edinburgh

Antwoord van Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was excellent! We appreciate your recommendation and are glad our sales team provided a pressure-free environment.

Thank you
Shannen GSM

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