Motorpoint - Sheffield Reviews 

Great value, extremely helpful staff

Fantastic experience, gianluca who was your sales rep was brilliant

I recently purchased a Volkswagen Passat from Motorpoint, and overall my experience with them has been excellent.

Shortly after buying the car, I had to take it to Volkswagen Sheffield due to a software issue. Unfortunately, the service I received there was extremely disappointing, as they were unable to resolve the problem despite multiple attempts.

In contrast, the team at Motorpoint went above and beyond to support me throughout the situation. They provided me with a couple of courtesy cars while the issue was being looked into and made every effort to get things sorted. In the end, they even replaced the car, which really shows their commitment to customer satisfaction.

I’m very impressed with the level of service from Motorpoint and how they handled a difficult situation. On the other hand, my experience with VW Sheffield was extremely poor.

I would highly recommend Motorpoint, especially the Sheffield branch, and I will definitely be buying another car from them in the future

The staff were so helpful & knowledgeable.,nothing seemed too much trouble.

Staff very helpful, nothing was too much trouble but at the same time Adam Simpkins who was helping me was not pushy in any way, what ever I asked for he made it happen, it made buying a car easy! Adam was very knowledgeable and any question I asked he could answer immediately. Would highly recommend Motorpoint.

Fantastic customer service- no hard sell, just friendly professional advice to help you make the right choice. Would highly recommend James Guntrip at the Sheffield store, personable and knowledgeable and very patient with my 101 questions. Great service from the whole team.

Easy to buy a car. In good condition and ready to drive away. Only need to provide tax and insurance

All the staff we encountered were helpful and friendly, especially Helena. She made the whole experience of purchasing a car much more enjoyable. She was informative and her knowledge help inform our decisions.

Fantastic customer service. Adam at the Sheffield branch was amazing and a genuinely nice and helpful guy. Would definitely recommend people to go there

Changed our car recently and nothing was too much trouble, very helpful.

Excellent service from start to finish. No pushy salesmen. Ben our salesman on the day left us to look around the vehicle on our own,then gave us time to decide without any pressure. The price was very good for our part exchange vehicle.Ben helped sort out one day insurance for us on the day so we could drive the car away & not have to come back. The spare key was not available on the day . A phone call a day later & they offered to post it out to us instead of another journey to collect it. Very good would highly recommend & will definitely use them again.

The experience of buying and part exchange was made very easy.
I was happy with valuation of my old vehicle and the new vehicle was competitively priced
Adam Simpkins, the sales executive I dealt with was fantastic.He explained everything to make things clear and seamless.
I have no misgivings and would recommend Motorpoint Sheffield to anyone.

Where is satisfied with the sales person Helen or Helena did not push me into buying it love the car and would recommend people to you again

Everybody is proactive and happy to help in enay situation what a pleasure to buy a car with zero pressure to do so even the smallest of things 😊

Salesman Brandon easy to deal with not pushy . Good price for my trade in

Nothing was too much trouble, Logan in the Sheffield showroom was who we dealt with leading up to the sale. He was polite, knowledgeable and attentive. There was no hard sell and no pushing us to take out a loan (unlike big motoring world who constantly brought up their loans and tried to persuade us what a good idea they were!) we had half an hour to test drive a vehicle by ourselves, which was appreciated because you then don’t have someone telling you why you should like the car.
Kacia dealt with our handover as it was Logan’s day off, again she was polite and knowledgeable and very nice.
Overall it was a great experience from start to finish. All the staff we came in contact with were great. I’d not hesitate to recommend Motorpoint and if we change the car in the future I’d definitely use them again.

Amazing customer service! Very friendly and helpful staff. Best experience I’ve had yet, staff didn’t seem like the typical ‘salesman’.

No pressure but any information needed was provided. I was given time to view the vehicle at my leisure

Really friendly. No pushy salesmen. Explained every stage and went through all paperwork with me.