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Motorpoint - Stockton-on-Tees Reviews 

554
TrustScore 5 uit 5

4,8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Verkoper van tweedehands auto's

Geschreven door het bedrijf

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Geschreven door het bedrijf

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contactgegevens

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, Verenigd Koninkrijk

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,8

Uitstekend

TrustScore 5 uit 5

554 reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(554)

5.965 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

2nd car I have bought from Motorpoint.

2nd car I have bought from Motorpoint.
Staff were lovely especially Paige & Pearl, there was a problem with my online account I had my email hacked over a year ago so when I put the £199 down on the car to hold it all the information had gone to my hacked email and could not get access.
I did ask for this to be changed but it can't be done unfortunately, anyway Pearl and Paige sorted this out for me.
I do think the car should have been a bit more cleaner inside if I am honest and 12 months MOT should be out on all cars but I understand Motorpoint are not obliged to do this and 6 months was on my car.
Quick turnaround from holding the car to picking it up 3 days later and dashcam getting fitted very soon so all in all I had a good experience.

9 juni 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Lisa,
We are so pleased to hear you had a good experience with us for your second car purchase. We also note your feedback about the car's cleanliness, and we will certainly take this into consideration. Thank you for your review.
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Very quick and efficient service

Very quick and efficient service. Highly recommended.

4 juni 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Alan,
We appreciate your kind words and recommendation. We are glad we could help.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

As ever a great service

As ever a great service

27 mei 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Marc,
We appreciate your kind words and are glad you are happy with our service. Thank you!
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Best Garage in Teesside

No hassle why your looking around, very accomodating and professional.
Would highly recommend.

2 juni 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Anne,
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and we appreciate your recommendation.
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Best place to buy a car

I was greeted as I walked through the door, the staff were amazing, I was unsure of which car I was looking for but I had a few ideas of what I didn’t want, the staff member helped me whittle down and sort through, I feel like I got the attention and then the car to suit me, I would definitely use these again

29 mei 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Eve,
We're so happy to hear our team provided such a helpful and personalized experience! It's wonderful that you found the perfect car with our guidance. Thank you for your kind words.
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

This is the seventh car I have had from…

This is the seventh car I have had from motorpoint over the last twenty years and I can honestly say I haven't had a bad car yet apart from the general wear and tear. I dont even bother to look elsewhere. The staff are friendly and very knowledgeable and leave you alone when browsing but are on hand when needed. Ive always been given a very good price on part exchange

6 juni 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Debra
We're delighted to hear about your long-standing positive experience with us! It's wonderful to know you appreciate our friendly staff and fair part-exchange prices. Thank you for your continued loyalty!
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Fantastic staff especially Laura who…

Fantastic staff especially Laura who dealt with the sale. Good price given for my part exchange

31 mei 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Helen
We are so glad you had such a positive experience with us. Thank you for your kind words!
Thank you
Motorpoint Stockton

Beoordeeld met 4 van de 5 sterren

Good service

31 mei 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Nicola
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to the team.
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Well what can I say Motorpoint Stockton…

Well what can I say Motorpoint Stockton you are amazing. Car I purchased ended up in garage after after 5 month. I purchased a 4 year warranty with Spectrum through them and spectrum were not very helpful but on contacting Motorpoint direct they had me a loan car within the day. Spectrum also advised me that I would have to pay towards some of the garage fee, again I contacted Motorpoint who promised to pay for my repair fee. The customer service at Motorpoint Stockton is second to none, always friendly, accommodating service is exceptional. I have purchased three cars through them never a hiccup. A crate of beer and flowers are on the way today.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Mark
We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that our team was able to assist you effectively with the warranty issue. We are delighted that our customer service has consistently met your expectations over your three car purchases. We look forward to continuing to provide exceptional service!
Thank you
Motorpoint Stockton

Beoordeeld met 2 van de 5 sterren

Motorpoint Stockton peugeot 208gt line

Bought my car no finance went to pick it up locking wheel nuts had been replaced with normal nuts .the air con hadn't been re gassed. So they booked it in at kwik fit Durham as agreed I took it they did a free health check found all tyres weren't good .so emailed the kwick fit results with pictures .Taking into account they just mot the car with no advisory on the tyres but there was advisory the previous year .there request bring it in so we can check them not good

30 mei 2026
Review zonder uitnodiging
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Ian,
Thank you for your review. I am sorry to hear you were not happy with your experience. I understand a member of our team has been in touch to discuss this further.
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Great car good price

Great car good price non pushy salesman Dylan good to deal with and I love the car.

1 juni 2026
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Antwoord van Motorpoint - Stockton-on-Tees

Hi Phil,
We appreciate your 5-star review! We are so glad you enjoyed your experience and love your car. We will pass the feedback on to Dillon.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Chris
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thank you
Motorpoint Stockton

Beoordeeld met 4 van de 5 sterren

Motorpoint Stockton

Great people and service at Motorpoint Stockton

1 juni 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Carl
We're glad you enjoyed your experience. We appreciate your positive feedback.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

I like the way all your cars are shown…

I like the way all your cars are shown on line the prices are right the only problem was with payment I was told I could pay on my debit card but the payments were taken in £1000.00 at a time so the bank stopped my card and I had to get someone else to send the balance for me so I could get the ca

31 mei 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Shirley
We appreciate your positive feedback on our online car display and pricing. We sincerely regret the difficulty you experienced with the debit card payment process and we will review this.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

I would 100% recommend this company...

I would 100% recommend this company if you're looking to buy a car. They have a wide range of vehicles to choose from, and there's always a member of staff available if you need assistance. Even if the staff are busy, they'd still acknowledge you.

None of the staff were pushy; they were professional, helpful and welcoming throughout.

A big shout-out to Raees, who helped us purchase our new VW Polo. He was approachable, accommodating and honest, and he made the whole process run smoothly. As someone who struggles with anxiety, I really appreciated his calm and reassuring manner, which made the experience much more comfortable and stress free.

30 mei 2026
Review zonder uitnodiging
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Heather
We're happy to hear you would recommend us and that you had such a positive experience. We appreciate your comments regarding our team and I will pass the feedback onto Raees. We're glad the process ran smoothly and was stress-free for you. Thank you for your feedback!
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

No hassle easy

No hassle easy

23 mei 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Keith
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Friendly and positive staff who didn't…

Friendly and positive staff who didn't try any hard selling and just let us lead the process.

22 mei 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Paul,
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

No pressure whatsoever

No pressure whatsoever, this is the second car I've bought from motorpoint,all staff are very helpful.

25 mei 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi William
We're so glad to hear you had a great experience with us again and that our team was helpful! Thank you for your feedback.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

We have previously bought a car from…

We have previously bought a car from Motorpoint and the experience was good. On this occasion the process was straight forward and the contact, primarily with Nicholas Gill, was of a high standard. The car meets our expectations and the staff at Stockton were polite and helpful.

23 mei 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Gerald,
We're delighted to hear about your positive experience with us again! We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thank you
Motorpoint Stockton

Beoordeeld met 5 van de 5 sterren

Excellent service

Bought a my Tesla Model Y from Motorpoint Stockton and Reece made the whole experience really easy. He sourced the model
I wanted and explained everything to me and kept me informed at every step and made it buying my new car a pleasure.

22 mei 2026
Logo Motorpoint - Stockton-on-Tees

Antwoord van Motorpoint - Stockton-on-Tees

Hi Andrew,
We are so pleased to hear that your experience purchasing a new vehicle was easy and enjoyable. We appreciate you sharing your positive feedback and will pass this on to Raees!
Thank you
Motorpoint Stockton

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