Motor Range - Manchester Reviews 

106
TrustScore 4.5 uit 5

4,3

Alexandria Drive, Lord Sheldon Way, OL7 0QN Manchester, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Nav helped us buy our daughters first car. Excellent customer service, knowledgeable, no pressure & he made the whole experience easy & relaxed. Thank you very much Nav. I can highly recommend thei... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a new car from the Manchester dealership. Tony Hewitt and AJ provided exceptional service. Their professional advice and in-depth product knowledge enabled me to make an informe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought a vehicle which after one month I noticed that the rear door seals were hanging off. When I contacted them about this they said can you send some photos. I did this and heard nothing back so... Toon meer

Beoordeeld met 5 van de 5 sterren

Our salesman nav was brilliant throughout very happy the way we were handled have recommended our friends to motor range once again a big thankyou to Nav


Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0161 301 6800 or live chat on our website - visit www.motorrange.co.uk. Ideally situated just off Junction 23 of the M60, Motor Range Manchester is simple to get to from all directions. You’ll find us 2 minutes from Snipe Retail Park on Lord Sheldon Way, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Alexandria Drive, Lord Sheldon Way, Manchester, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm


Contactgegevens

  • Alexandria Drive, Lord Sheldon Way, OL7 0QN, Manchester, England, Verenigd Koninkrijk

  • 0161 301 6800

4,3

Uitstekend

TrustScore 4.5 uit 5

106 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(106)

751 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ryan was very helpful right from the start!

Ryan was really helpful from the start. Gave us a clear understanding of what it would cost for the car and everything included and made sure everything was perfect for handover. He kept in contact and made sure any questions I asked he answered and didnt mither me pestering him with lots and lots every day.

7 februari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Libby, it's great to read your five star review! Your kind words will be passed on to Ryan at our Manchester branch. Enjoy your new car!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

From the moment we walked into the…

From the moment we walked into the showroom we were greeted extremely curiously by Sal. He made us feel relaxed and at ease. The finance manager Alec came on board when we had decided to purchase a fantastic BYD Seal. He was efficient and walked us through every step of the application. Our finance was accepted and we drove the vehicle away on the same day. Very very happy you so much, thank you.

4 februari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Neil for the five star feedback. We are delighted to hear your great comments, and your review will be passed on to the team at our Manchester branch.

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience! From walking through the door Nav gave us a nice warm welcome. Helped show us options of cars and had good knowledge on them. Alec sorted the finance and worked well with Nav to make sure we were looked after and they took care of everything.
Fantastic team!

28 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Ashleigh for taking the time to leave this 5 star feedback. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 1 van de 5 sterren

Poor after care

Got car from here in September engine management light came on in November had it scanned and found out the cause took it to these as I’ve got warranty they had it for a full day said no light came on could be battery issue. I know it wasn’t. Cleared the light carried on light came back on couple weeks later scanned it again sent them proof of the issue they took it in to be repaired on Wednesday 21st of Jan 26. So nearly 2 months to get a repair took the car on the motorway on the 25th of Jan light came back on seems like it’s not even been repaired and just cleared the light again as did before. Will be looking at how to return the car and going else where

25 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Stefan,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the difficulties you’ve encountered and completely understand how frustrating this must be. Our aim is always to resolve any issues promptly, and we’d like the opportunity to work with you to ensure your vehicle is fully back to the standard you expect.

Could you please e-mail me at laura.gilchrist@motorrange.co.uk with your full name, vehicle registration, and the best contact details so we can liaise directly with our service team and address this matter as quickly as possible?

We truly appreciate your patience and look forward to resolving this for you.

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

​Highly Recommended: 5-Star Service at Motor Range Manchester

​I bought a car from Motor Range Manchester today and the service was truly exceptional.
​The salesman, Sean, was incredibly knowledgeable and went the extra mile to look after us. He even arranged to have the car transferred from the Liverpool branch for me at no extra charge, which was a huge help. I visited with my three kids and they really enjoyed the visit; the team made us all feel so welcome, making the whole experience much easier for me.
​When it came to the paperwork, the Manager, AJ, was brilliant. He simplified the various finance options, making everything clear and easy to understand.
​Great job guys, keep going! If anyone is thinking of buying a car, I would definitely recommend this place.

22 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Zaheer, thank you for taking the time to leave this kind feedback! Your lovely comments will be passed on to Sean and AJ at our Manchester branch. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Definitely recommend the motor range

I'm so happy with the service I received. Andy who helped be choose a car was so friendly and approachable. The handover was so quick and efficient.

22 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Joanne, thank you for taking the time to leave this 5 star feedback!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, excellent customer service. Nothing was too much bother! 5***** definitely use again. Andrew Baines was good to deal with.

20 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Tracey, thank you kindly for the great review! Your positive feedback will be passed on to your sales advisor Andrew. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Brilliant service throughout

Brilliant service throughout, Andrew Baines made the car buying process easy.

17 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Ryan for this 5 star review! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Cherie on the services desk is…

Cherie on the services desk is absolutely amazing, she has handled my situation better than I could ever ask for, keeping me up to date every step of the way and explaining everything to me clearly, could not ask for a better service.. thank you ladies

8 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Mandy for taking the time to leave this great 5 star feedback. Your kind comments will be passed on to Cherie and the Service team at our Manchester branch. Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

The service here was exceptional

The service here was exceptional. The salesman Adam was very knowledgeable and helpful. If anyone is thinking of buying a car, i would definately recommend this place.

2 januari 2026
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Lisa for your kind comments! Your lovely feedback will be passed on to Adam at our Manchester branch. Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Furqan was very great

Furqan was very great, manage to find what i was looking for

13 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello, thank you for taking the time to leave this great review!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 1 van de 5 sterren

I don't know how they can sleep at…

I don't know how they can sleep at night... We purchased a car from Motor Range Manchester in December. The vehicle was delivered on 16th December, and from the very first day of use we noticed an unusual noise coming from the rear of the car.
On 27th December, a tyre warning appeared on the dashboard and the vehicle became undriveable due to a completely flat rear tyre. Our breakdown cover attended and fitted the spare tyre, at which point a large visible gash in the tyre was identified.
Despite this happening well within the first 30 days of ownership, Motor Range stated that the issue was a puncture likely caused by external factors and refused to accept responsibility. They confirmed in their final response that they would not repair or replace the tyre and would not offer a refund. Communication throughout was poor, with missed call-backs and long delays, and we were left without a usable vehicle for an extended period.
As parents with a baby, this situation was extremely stressful, and the lack of urgency or ownership shown only added to the difficulty. Based on our experience and the handling of our complaint, we will not be purchasing from Motor Range again and would not recommend them to others.

27 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Jessica,

Thank you for taking the time to leave your review. We are genuinely sorry to hear that you are disappointed with your experience and understand how frustrating vehicle issues can be.

We would like to clarify that while your vehicle was supplied with our standard 30-day warranty, punctures and tyre damage caused by external factors are not covered under the terms of this warranty. At the time of delivery, the vehicle underwent our pre-delivery inspection, during which the tyres were checked and confirmed to be within legal limits with no faults identified.

We appreciate that this is not the outcome you were hoping for, and we regret that this has caused you inconvenience. We are also sorry if our communication did not meet your expectations. This feedback has been noted and will be reviewed internally so we can improve our processes going forward.

Thank you again for sharing your experience. We are sorry that we were unable to meet your expectations on this occasion.

Best regards,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Easy purchase. So helpful

Easy purchase. No issues. Always ready to answer any questions be that on the phone or in person. This is the 2nd car I've purchased from Ryan. Friendly genuin guy

22 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Angela for the 5 stars! We are delighted to hear that you've enjoyed purchasing your car from Motor Range Manchester. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Ryan T was super helpful and…

Ryan T was super helpful and informative when purchasing a new car, no pressure, really friendly and did his best to help us achieve the best possible deal.
Made our experience enjoyable and painless, thanks Ryan

20 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Ryan for taking the time to leave this 5 star review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Nav was most helpful and extremely…

Nav was most helpful and extremely polite. It made the experience easy and joyful. Hour and half, keys in hand, all paper work done. Easily recommend. Excellent job.

20 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Eduardo! Thank you for taking the time to leave this 5 star feedback. Your kind comments will be passed on to Nav in our Manchester branch.

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

The service has been been fantastic…

The service has been been fantastic from Furqan from visiting the showroom to being in the process of purchasing the car, he was clear and helped me make the best decision on my new car. He has been extremely patient and I can’t recommend him enough!!!

17 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Hello Samah, thank you for the 5 star review! Your kind comments will be passed on to your salesperson Furqan. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Furqan was very helpful warm

Furqan was very helpful warm
And welcoming. i felt comfortable in asking him any questions.

16 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you for the 5 star review! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Service was great from salesman…

Service was great from salesman Furquan. Friendly and helpful!

3 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thanks for the 5 star feedback!

Happy Motoring!

Laura Gilchrist
Motor Range
Customer Care

Beoordeeld met 5 van de 5 sterren

Great service!

Great experience visiting Motor Range. I was served by a gentleman called Furqan. He was extremely helpful & was welcoming. He had great customer service & communication skills. Will definitely be visiting again in the future. 10/10.

13 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you for taking the time to leave this great feedback. Wishing you many happy miles in your new car and we look forward to welcoming you back in the future!

Best wishes,
Laura Gilchrist
Customer Care

Beoordeeld met 5 van de 5 sterren

Furqan is a great salesman

Had a really good experience buying a car with Furqan. He made the whole process simple and easy 👍

16 december 2025
Review zonder uitnodiging
Logo Motor Range - Manchester

Antwoord van Motor Range - Manchester

Thank you Kaneez for taking the time to leave this 5 star review. Your kind comments will be passed on to Furqan.

Best wishes,
Laura Gilchrist
Customer Care

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