Moveroo Reviews 

Talal is great 100% recommend

I've used Moveroo before, and yet again they have proven themselves to be industry leaders in professionalism and efficiency. T reached out before the move to confirm details to make sure the move would go smoothly. Granted I had packed and stacked my boxes and items in an organised manner to improve the speed of packing, but the fact that we packed the moving van in less than 15minutes is proof of T and Pradeep's skills.
Great service, good communication and extreme efficiency.
I highly recommend these guys.

Great friendly service. Booking process was easy at short notice. On time & affordable. Thank you will defo use again or recommend to a friend

Moveroo, is a very professional company.

The three gentlemen was extremely polite, experience, helpful on time and most of all Talal was in contact with me all the way. Nothing was too much for them they went the extra mile.

I would recommend them to friends and family.

The guys turned up on time. They were very polite and friendly. They got on with the job and were extremely helpful. They were very careful with our belongings and went the extra mile. I would certainly use them again and recommend them to anyone.

My first experience with Moveroo was amazing. The guys were ahead of time and packed everything very nicely and with care. Talal went over and above expectations and arranged a small van on a very short notice as we couldn’t fit everything in. They were very courteous and I would highly recommend them.

Really good punctual, very reasonably priced, helpful and accommodating 11/10 thanks very much 🙏🏿

I had a move today at 12pm. This guy who helped me charged me £90 for 2 hours for 3 things which then I added a few more items as it was in the allowance. He rushed the whole process and made me have anxiety and be stressed. He wanted to take the fridge and washing machine at the same time like he was desperate and was in a rush and had another job. How on earth can we take a washing machine and a fridge at the same time?!! He made us do all the work by putting it on the trolley and pushing it and lifting because I had people with me. Instead of putting my sofa on the trolley he dragged it on the floor leaving the sofa at the bottom damaged with holes and marks in it. The actual leg on the sofa broke off and instead of him being sympathetic he said “I can buy it on eBay for £5”. I am really upset that the sofa has been damaged and he specifically asked me to do a “good review” and I explained I was upset with the sofa damage and then he suddenly started saying I didn’t pay for help and only for the van when in my messages with him I made sure to ask for help as I knew I couldn’t do this alone. Bare in mind the drive between both properties was only 5 minutes and first one had a lift and second one was ground floor. So unprofessional.

The fact that you edited your original response shows the kind of service you provide and the way you treat customers.

There was no goodwill gesture to help it is what your job is. We were never informed to remove the sofa legs otherwise we would of happily did that to avoid damage caused by your staff member.

I was suggested MOVEROO by a friend. I paid £ 150 for the shift. Ali had come to help me move. He was quick and the shifting was done within a couple of hours.
Would recommend!

I had the worst moving experience ever with Moveroo last Sunday 15th March (Mother's Day)

I booked Moveroo for the second time because I previously had a good experience with Talal and his mate a couple of years ago. Back then, I had 2 movers for 2 hours for £100, so this time I paid £120 expecting a similar service. Instead, only 1 driver, Ali, arrived in a white van — not Talal and not a Yellow Moveroo van as advertised! I had been messaging Talal and was fully expecting him to come. He later said he would be late and then, at the last minute, messaged to say Ali was on his way. I didn't have time to chat as I was already exhausted with moving all my stuff downstairs in the hallway.

I had already shared photos of all my belongings with Talal and explained that everything had been placed in the downstairs hallway ready to move. I do not understand how they thought it was acceptable to send just 1 man for this job. I paid £120 because I expected proper help, not to end up doing most of the moving myself.

When Ali arrived, he stood by the van while my female housemate, my children, and I carried the items out ourselves. At the new property, he then refused to carry the remaining items because, according to him, “time is almost up.” He demanded extra money to continue, while someone, probably Talal, kept calling him to check on the job. He only helped with a few heavy items, and I ended up carrying the rest myself from the ground floor to the second floor with no proper support unless I paid more.

I did not want to pay extra because I had already paid for 2 hours, and this job could easily have been completed within that time if 2 movers had been sent as expected. Instead, the whole experience was unprofessional, misleading, stressful, and extremely disappointing. I was left with severe back pain from doing so much of the lifting myself.

Disgusting unprofessional service. I will never use this company again and will be choosing a different moving company in future.

Edit: thanks for reply. This is full of lies and bullshit! Nothing was offered and confirmed and agreed. Please provide evidence!

On time, helpful and always professional. Would recommend (and have to several people)

I had a wonderful experience with Talal and his company Mooveroo during my move. From start to finish, Talal and his team were extremely caring, professional, and friendly. They handled all of my belongings with great care and packed and stored every item very safely.

I was especially impressed with how organised and careful they were throughout the whole process. Everything arrived at the new house in perfect condition, and not a single item was damaged during the move.

Moving can be stressful, but Talal and his team made the whole experience smooth and worry free. I would highly recommend Talal and the Mooveroo team to anyone looking for a reliable, trustworthy, and professional moving service. Thank you Talal

Talal really helped us out in a very difficult situation - we were let down by the removals company we had booked who walked away from the job at 2pm! I rang Moveroo - having used them before - and Talal mustered a van and two men by 3.45pm! Such a fantastic effort at extremely short notice. Talal/Moveroo really saved us that day and he was very calm and helpful. I would use Moveroo again.

They refused to refund me my deposit. They took my money. Then cancelled my booking. Unacceptable. Unprofessional. AVOID at all cost.

Being reliable is one of the most important characteristics that a business needs, which is exactly what this moving company has, arrived at mine on the 1st of Jan when usually people charge extortionate prices, but not this business, had a lot of boxes and things but everything was stacked efficiently, offloading was smooth, friendly and reliable 5/5 stars deserved.

Brilliant. Brilliant. Brilliant! I was completely stuck with the removal of my sofas as the other company let me down. Called Moveroo. They were so helpful they rearranged their following days work to fit me in. THEN...if I wanted, Richard could collect my sofas that evening, when I get home from work. WOW! How is that for service. WHO does that these days!! Go all out for your customer. If it wasn't for you I'd have to postpone my carpet fitting and the delivery of my new suite. With uour expert help I'm still on track with everything. Thank you soooo much guys. I will definitely recommend your team.

Great experiance very helpful im extremely happy with moveroo

Moveroo did such a great job, even their yellow vans looked proud of themselves! 💛
Fast, reliable, and so smooth I almost started packing again just to see them work.
Highly recommend — proper golden service! 🚚✨

Very helpful and reliable

Please note this vehicle no and avoid him

MIOVRO

Worst moving experience ever. I booked Moveroo for the third time, but this driver was a complete disgrace. I had already shared photos of my bulky items (wardrobe and sofa) and the job was agreed in advance.

When he arrived, he flat-out refused to move them, making excuses that they “wouldn’t fit” — even though we brought them in ourselves before. He just stood around while my partner and I carried the sofa out with a toddler to manage. At the new place, he refused again, saying “time is up” and demanded extra money.

This man was clearly wasting time on purpose just to squeeze more money. Totally unprofessional, lazy, and unfair. We basically ended up doing the move ourselves while paying him to watch.

Disgusting service — avoid this driver at all costs. Moveroo needs to take responsibility instead of letting scammers like this ruin customers’ moves.