Moving internet Reviews 654

Unfortunately, the equipment simply didn’t perform as the company claim. The signal was very poor and only a single device could be connected.

Fantastic service! When your own internet goes down and the service provider can not repair it for 10 days where do you turn to. Moving Internet! They were brilliant from start to finish, everything their steps say will happen does. I cannot fault a thing. Highly recommend them.

Superfast delivery, next day, as expected. Very easy to set up, just plug in, instructions enclosed - wish i had known about this service sooner as would have saved me toggling with mobile and having to buy extra data - so tell your friends and family about this company if they are planning on moving house.

Can’t recommend enough. Helped out during the move process when sky messed up and left me without wifi for a week. Quick and easy process, I did the initial few days and then extended really easily and deposit was returned quickly. WiFi connection didn’t fail, even with living in an area with no signal.

Worked perfectly, really helped with moving house and having no internet for the week. Did the job.

Perfect delivery, super easy return, product worked perfectly.

Don’t expect to see all your deposit returned. They obscure in the small print that you have to post it back on the day of the end of the rental period no later than 1pm. So half a days rent period for a full day charge - regardless of T&Cs that’s unethical . If you post it after 1pm they penalise you. Be careful if you end your rent period on a Sunday. In any event they take money from you fraudulently as they count Sunday as a ‘late’ day when you cannot post it on a Sunday as you need an open Post office. Again…. At best this is unethical.

The old ‘oh you signed the T&Cs ‘ is the refuge of the dodgy trader. Who would reasonably expect such a stunt? Just because you bury unreasonable terms in a contract does not absolve you of your responsibility to be an ethical business.

I didn’t know that temporary internet was an option until I moved house and was without it for a few weeks. Eventually, I thought I’d try this and it went great! So easy to set up, just plug in and go, and I didn’t have a single problem while using the service. At the end of my use I was sent the deposit back within days of them confirming they received the router back. If you can’t live without internet for a week or two, this is a great option, I’d have no problem using them again if it’s needed.

Excellent service. I have used this hire service twice and both times they provided the kit to keep me online whilst moving house.

Highly recommend. Package arrived next day. Worked well. Simple return. Deposit refunded promptly.

Easy to order, easy to install and easy to return

Highly recommended. We moved house and decided to switch broadband providers, which was a 2 week wait. We work from home twice a week so needed a good connection and Moving Internet was brilliant! Next day delivery. I had to extend the hire for a week but needed less than that in the end so returned the box early (prepaid return label) and got an automatic refund. I wouldn’t hesitate to use again.

Really bad signal if any. Should of just dealt with meltdown from kids and saved the money

We used this service after moving house and finding that our broadband provider could not install for 2 - 3 weeks. The router arrived exactly on time, very easy to use just plug in, enter password and ready to go.
The signal was ok for general use such as browsing, e-mails and whatsapp but it was not fast enough to use for streaming, our smart tv and firestick would only work intermittently and kept buffering.
That said, it got us out of trouble for the short term and delivery/return procedures were excellent.

Absolutely brilliant. I couldn't have survived the last few weeks without Moving Internet's router and internet. I cannot express how fabulous this company is, and how kind, friendly and helpful they are. Oh I forgot to add patient, my moving in date to my new house changed so frequently I think we all got dizzy, but it was never any trouble to Moving Internet. If your having any problems with your internet, or are moving house, this is definitely the company to use.

I recently used Moving Internet for a week while I worked out which internet would work best in a new rental flat where fixed fibre was not available and would take time to install. Moving Internet's service was excellent, from pre-hire questions on the website or via email, the delivery and returns experience and my ability to trial the network that I thought would work best in the property. All-round excellent.

Excellent service, just what was needed while doing a house move. Literally just plug into the plug socket and enter the provided password. Worked perfectly, many thanks 5*****

Exactly as described - next day delivery, literally just plug in and go, and was a strong enough signal to do everything I needed (work from home, stream TVs, smartphone use). Posted back at end and deposit refunded next day.

Great service, quick delivery and quick refund on the deposit!

Would 10000% recommend

This was a really essential stopgap for a week for us when we moved house. Although we aren't in a brilliant area for phone signal the Internet was strong enough to stream Nexflix and work from home. Great service and easy return. Recommended.