Movivan 

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We couldn’t have asked for a better removal company. From start to finish, the team were absolutely fantastic. They were incredibly friendly, professional and helpful, making what could have bee... Toon meer

Beoordeeld met 5 van de 5 sterren

Çok güzel bir proğram. Ancak tüm işlemlerimi yapıncaya kadar bekledi. Dışa aktarım yapacağım zaman anahtar istedi. Keşke daha önce isteseydi. Yinede proğram çok iyi.Bu yazıyı da bana zorla yazdırmasal... Toon meer

Beoordeeld met 5 van de 5 sterren

Estava a 1 semana procurando um programa que pudesse fazer uma conversão e compressão ser perder qualidade e rapido, melhor programa que vi para isso. o bom e que ele permite a visualizacao do taman... Toon meer

Beoordeeld met 5 van de 5 sterren

Baixei sem muitas expectativas, mas o programa é muito fácil de usar (e instalar), com uma interface descomplicada, não precisa ser muito entendido em edição para conseguir fazer boas coisas. Tem efei... Toon meer

Bedrijfsgegevens

  1. Verhuizer
  2. ook in
  3. Expediteur
  4. Verhuizing en opslag

Geschreven door het bedrijf

Movivan Removals offer various services to suit your needs: man and van,big house removals with a team of 5-6 movers, office removals ,packing and unpacking services ,removal boxes and complete packing materials list. We are fully insured and reliably company and we are able to provide you with a flat rate quotation or hourly rate basis. We can send a surveyor to estimate the job and give you the best price for your move. Call us on 07387275600 or send us an email at office@movivanremovals.co.uk


Contactgegevens

Alle reviews

(465)

24 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Muito fácil de utilizar

Muito fácil de utilizar, consegui colocar tudo o que eu precisava para o meu vídeo de forma simples e rápida. O programa é intuitivo, cheio de recursos que deixaram a edição fácil e rápida.
Super recomendo.
Meu vídeo teve 15 minutos e não travou ou apresentou erro. Consegui adicionar efeitos e músicas. Virei fã

12 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I use Movivan many times a year for…

I use Movivan many times a year for work and the company is really the only one I can rely on to always provide a reliable and efficient service. Mukhtar my main contact is always super responsive and I have never encountered any problems with them at all.

2 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointing and stressful experience

The word disappointing does not quite sum it up. Before removal day Movivan were relatively helpful and attentive, but on the day they turned up an hour late, were extremely rude and seemed irritated that I had been expecting them at a different time. Despite having booked (and paid for) two vans, they arrived with one and complained that I had too many belongings and that they weren't sure if they would be able to complete the job. Guess what - our belongings comfortably fitted in one van and they were able to complete the job within the agreed time, despite their constant moaning.

The removal men were generally competent, but on arrival at our new home they demanded an immediate payment of £750 in cash. We had agreed previously to pay in cash once we reached our new property, but I hadn't expected to have to pay immediately - especially as I had already paid a 25% deposit. I was stunned when the men refused to continue with the job until we gave them the cash, , instead sitting in their van doing nothing. They threated to charge us extra if the job ended up going over the allotted time.

They might say that this is in their terms and conditions, but it was a genuine mistake on our part - moving home is very stressful and I simply forgot to get the cash out before they unloaded. I believe a bit of compassion should have been shown, rather than refusing to work and leaving my wife frantically driving around our new town trying to find a cashpoint. Did they honestly think that we would refuse to pay them? We were treated like criminals who were trying to rob them - really not what we needed on an already stressful day.

I texted my concerns the following day and was ignored, so I can only conclude that Movivan could not care less about their customers.

EDIT: 14/11/22

I can now see that Movivan have responded to my review. I don't particularly like being called a liar, so I will respond here.

They have said that two vans were sent on the day. I am not disputing that, but if this is the case then why was I told by a member of their team that there was only one van? I only saw one van - perhaps two were sent but it was really not clear. And I am still baffled as to why a member of your team repeatedly claimed to be concerned about whether our belongings would fit into ONE van.

I was not told on removal day that the payment needed to be done before offloading. We were told on arrival at our new home, and we then arranged the cash as quickly as we could (despite having to collect our son from nursery). Movivan's claims that compassion was shown are absolutely hilarious - perhaps this is true, if you believe that calling and hassling us constantly for the money and behaving as though we were defrauding them is a compassionate way to behave.

The idea that I should remove or change my review because they sent an apologetic email to my wife and I is completely baffling. An apology should be the bare minimum for the way that we were treated.

The incredibly defensive, unpleasant and actually quite aggressive response to this review from Movivan have only confirmed that writing it was the right thing to do. In their reply below they claim that I agreed that they don't deserve a 1* review - after their frankly embarrassing behaviour I think they should consider themselves lucky that Trustpilot do not offer an option for 0*.

If you don't want to receive negative reviews, I would highly recommend treating your customers properly.

24 oktober 2022
Review zonder uitnodiging
Logo Movivan

Antwoord van Movivan

Dear Joshua,
We are sorry to hear about your bad experience with Movivan Removals.
We have to say that your comments about coming only one van is a lie. On the moving day 24/10/22 at 9am two vans turned up at your address. You know that and I can prove it. Would you like to see the record, I can show you the tracking device system?
Regarding the payment you have been informed even the previous day that we collect the payment before offloading.
On the moving day you have been told again that the payment has to be done before offloading. It seems that you ignore the fact for the payment. Before offloading you have been asked again and suddenly you told the team that you actually don't have the money.
We didn't stop working, we started offloading and we showed you compassion waiting for you over an hour to pay your bill.
As we have spoken on the phone with you Joshua, we both agreed that we don't deserve 1 star review. We agree as well as a men on the phone that if we send you apologetic email to you and your wife, you will amend or remove the review. Obviously you didn't do it and you are breaking your promises.
Any way we wish you all the best and we apologies for your unpleasant experience with Movivan Removals.

Beoordeeld met 5 van de 5 sterren

Used on 3 different occasions by our extended family - great service!

Two different sets of family members have used Movivan before, and recommended them to us for our move from London to Hertford. From them coming out to give us a quote, through to moving our furniture, everything was very proffessional and efficient. We used two vans, for a 3 bedroom house. It was packed up into the vans by 12 noon and unpacked at Hertford by 3pm. Everything was treated with care, wrapped where necessary with bubble wrap or blankets. The moving guys were very friendly and worked quickly. I absolutely recommend this company!

7 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Otimo programa de edição de videos

Otimo programa de edição de videos, antes eu utilizava um editor de videos do meu celular e nao era nada pratico, mas sempre corria dos editores de computador pois nao eram intuitivos. Porem com o moviva tudo mudou, é um excelente aplicativo para edições dos meus videos no youtube, eu recomendo muito esse app para edição! Otimo programa de edição de videos, antes eu utilizava um editor de videos do meu celular e nao era nada pratico, mas sempre corria dos editores de computador pois nao eram intuitivos. Porem com o moviva tudo mudou, é um excelente aplicativo para edições dos meus videos no youtube, eu recomendo muito esse app para edição!

8 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

House move london to glasgow

Mukhtar and his team at Movivan were hugely helpful from start to finish. Their fee was the most reasonable and they were professional and available throughout the process. A house move is stressful and they took care of all our requirements including the safe transfer of heavy and fragile items. We will use Movivan again in the future.

29 augustus 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Sadly I had a bad experience with…

Sadly I had a bad experience with Movivan end of June 2022 and would not recommend them. The drivers were great and did the job helpfully and efficiently both packing in London and on arrival at the destination. I had a horrible experience with their management however whose interactions with me were unpleasant to say the least. Worse an item of furniture was damaged on arrival but I discovered the company only compensates to a value of £40 (!) which may well be an unenforceable term under the Consumer Contracts Regs. Not adequate compensation by any reckoning - a replacement piece of furniture was in the £000s. But as it turned out they didn't even pay me that amount... Definitely not an experience I want to repeat.

11 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good job, in difficult circumstances

I've recently hired Movivan to move house for me at the end of July 2022. They've done the job egregiously, in some of the highest temperature ever recorded in Britain.
Everything was streamlined: from the survey to the quote to the house move to the invoicing.
In addition, they've helped with by dismantling early a piece of furniture that needed cutting to fit in the new place - and with the mounting back, when it was cut.
A special mention to Ivan the manager and to Daniel Petrov in the office, for effective communication.
I would recommend Movivan for your house move.

5 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Used Movivan for packing

Used Movivan for packing, loading, storage and unloading for move out of London - on an hourly rate. The team of x 3 were very professional, they worked extremely quickly (and carefully) and made the whole process look easy!
Would definitely recommend using them for any moves!

29 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super super impressed

Super super impressed. The team arrived at 08:30 (due for 09:00) and off loaded before lunch, despite a hot day. The disassembly and assembly of furniture happened seamlessly as well. I can not recommend Movivan enough.

24 juni 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor service and extra charges

I used this company a couple of months ago to move my house contents.

I had an issue with them at the time - they charged me an extra £150 on arrival at the new property because they said the move had taken longer than expected. In my view that was down to their failure to estimate the journey time but had to pay given all my contents were on the van.

Having now unpacked everything and having spoken with the new tenants at the other end I'm now sure that at least two items were stolen by their staff - a multitool and a book of parking vouchers, in total worth around £300. I have asked for this to be reimbursed.

22 juni 2022
Review zonder uitnodiging
Logo Movivan

Antwoord van Movivan

Dear Mike,
We are sorry to hear about your bad experience with Movivan Removals.
Following our conversation a few days ago, you were charged extra £150 because the job wasn't fixed quote, it was hourly rate. We even gave you a discount and we supposed to charge you more money, but it seems you didn't appreciated.

Regarding your second issue about missing items not stolen, you can't report three mounts after the move was done. The time claim period is 7 working days. Unfortunately the insurance company will not respect your claim for reimbursement of £300.00
I strongly believe and you know that you will amend the review as you told me on the phone, that the hard work that the team had done and driving so many hours, we don't deserve 2 stars.
In our company we never had record of stolen items from the clients. I kindly ask you to amend your accusations from "stolen" to "missing" ?

Regards,
Movivan Team

Beoordeeld met 5 van de 5 sterren

Nothing but good words Movian…

Nothing but good words for this company. The 3 gentleman we had on move day were friendly, professional and efficient. No job (or object for that matter) was too big or awkward for them.

Mukhtar was extremely helpful on the phone, and and gave us a clear breakdown of what we could expect on the day.

We will certainly be using this company again for future moves.

A 5 star service at a fraction of other companies prices.

22 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It’s a shame

It’s a shame - the actual removers were nice helpful guys. The office however is a different matter. Some of my furniture was damaged in the move, in particular my tv stand. I sent them photos of my stand and it was highlighted by the removers themselves. The office sent me back photos of other furniture and said it was damaged beforehand refusing any liability. Anyway, if you use them expect helpful friendly movers, things can be damaged during a move it may just the nature of moving, just make sure you take photos of Everything beforehand otherwise the office will basically call you a liar

19 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent, inexpensive moving service

Movivan gave us the most reasonable quote for a short-distance but complicated house move in East London. The three-man team arrived on time, communicated clearly, and were friendly. They dealt with a problem (the wardrobe boxes we had been promised did not arrive) efficiently. We were very happy with the service.

4 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We salute Movivan for their excellent service

We would thoroughly recommend Movivan, after our recent move from London to Lincolnshire. We received quotes from two companies, and this one by far stood out as the best. The sales manager knew the company well, was informative, transparent and thoroughly prepared us for everything we would experience. He informed us about the vans that would be used, and showed us pictures of the vans. He also informed us about how many movers would be working on the day, and clarified all queries about possible damage, insurance, reparation etc. On the day, the movers worked incredibly quickly and efficiently, with very good systems in place. The lead mover was polite, respectful, and kept every body's spirits up, which especially for us as the clients, was important as we were very tired. The drive to the new location went well, the vans (three) arrived just 15 mins before us, and the unloading was equally well carried out. Furniture was carefully carried inside and where necessary, was reassembled. We cannot fault Movivan at all, and salute them for their excellent service.

31 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Movivan are great!

Movivan were fantastic and provided great service from quotation through to moving day.
Mukhtar was lovely to deal with, asked all the right questions and was able to give us a competitive quote over the phone there and then.
They turned up on time and despite another last minute change in plan (the lift in our building broke overnight!) they were able to still move us that day and carried everything down 2 flights of narrow stairs. Thankfully we didn't have many big items but they worked tirelessly to stay on schedule despite the setback.
The care given to our items was great and although we packed ourselves they made sure to add extra wrapping to potentially fragile items to make sure they arrived in one piece. They helped dismantle our sofa and our dining table and made sure everything was kept together so we didn't lose any screws etc.
Overall absolutely great service and would thoroughly recommend!

21 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used Movivan 3 times in the last…

I have used Movivan 3 times in the last 6 months. Very reliable. The guys are so hard working; my last move was up 5 flights of stairs, not easy, they were so efficient and careful with my things. Great company. Recommend Shapik who was at both moves and assembled our furniture the 3rd time.

9 mei 2022
Review zonder uitnodiging

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