Not impressed. Not only are they super expensive - especially as a Canadian, it ended up being $140 for 2 packs of lashes and they don’t look as great as the ad proposes they do. Off the hop, not impr... Toon meer
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I love the nano grip cluster lashes, which I order on occasion. Upon trying to redeem my loyalty points there was a problem utilizing the discount code and I was charged full price for my order. I rea... Toon meer
Bedrijf heeft geantwoord
Danielle was amazing! I don’t think my original survey went through, so apologies if there are duplicates. She was informative, great communication, friendly, KIND, helpful, and professional. Most pe... Toon meer
Bedrijf heeft geantwoord
I love MoxieLash's innovative products. This site is legitimate, shopping is tracked and arrives timely, customer service is quick to reply if you have any questions, and they have a rewards program f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The official MoxieLash website with the most revolutionary high-tech eyelash solution. Magnetic eyeliners for magnetic eyelashes. No glue. No mess. No stress. We’re committed to being your last-lash-stop. Period.
Contactgegevens
10580 N McCarran Blvd #115-302, 89509, Reno, Verenigde Staten
- 833-696-6943
- support@moxielash.com
- moxielash.com
4,2
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1K reviews
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Awesome product
Awesome product! So much faster and less messy than dealing with mascara. I had a small issue with one of my orders, customer service quickly responded and went above and beyond to fix it.
25 mei 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Susan! We are so glad to hear you are loving our products and customer service. We appreciate all your kind words! 💜
I love MoxieLash's innovative products
I love MoxieLash's innovative products. This site is legitimate, shopping is tracked and arrives timely, customer service is quick to reply if you have any questions, and they have a rewards program for returning customers. I especially love their glueless lash clusters that come ready to stick beneath your real lashes. I have a sensitivity to glue so I never have to put glue on my eyelids again!! Finally I can wear false lashes that look natural with comfort and ease, I get so many compliments.
8 juni 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Jennifer! Thanks so much for sharing your thoughts on our Lash Clusters! We're thrilled to have you as a satisfied customer and love hearing how they’ve made your routine easier and more comfortable—especially for sensitive eyes! 💕 If there’s anything we can do to make your experience even better, just let us know. We’re always here to help!
I really like the glueless lash…
I really like the glueless lash clusters.However, I have to have someone apply them for me.Because my vision is not that good.They are a bit difficult for me to work with on my own.But once they're on and in place, they're awesome!!!
15 juni 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Alyce! We're so happy to know you're enjoying your clusters. Your support means the world to us. If you need assistance or have suggestions, feel free to contact us. Thank you for being part of our Moxie family!
Canada customer
Being a customer from Canada I had to pay customs $42.50 to pick up the order. MoxieLash should mention that as I would never have ordered from them. They refused to refund me that fee. Buyer beware!!
8 juni 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Cathie,
We're sorry to hear that your experience was disappointing.
We understand how frustrating unexpected customs charges can be. While MoxieLash offers free shipping on qualifying orders, customs duties, import taxes, and brokerage fees are determined by the destination country's customs authorities and are not collected or controlled by MoxieLash.
We do provide information regarding international shipping, customs duties, and import taxes in our Help Center, where we explain that these fees are determined by local customs authorities and are the responsibility of the recipient.
Unfortunately, because these fees are charged by the importing country and not by MoxieLash, we are unable to reimburse them.
We appreciate your feedback and thank you for giving us the opportunity to clarify the situation ❤️
Disappointed
I purchased these lashes hoping I wouldn't need to use glue ever again. I was disappointed, lashes looked cheap, felt uncomfortable and didn't stay put for more than a day even after I used additional nano bands. After spending $98 for something that is useless, for the price I was expecting better quality.
1 juni 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hello Siv! We are so sorry to hear about your experience with your lashes. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at support@moxielash.com with a screenshot of your posted review. We look forward to speaking with you soon!
Great experience
Great experience. My first time purchasing lashes, and customer service helped me find the best fit for me.
21 mei 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi MS! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
Amazing!!!!!!
Amazing!!!!!!! I LOVE this product! Such high quality and sooooo easy to apply. Plus their support is out of this world. This was my first time purchasing and using magnetic lashes. I was accustomed to cheap drug store ones so the ones I originally purchased were overpowering on my face. The support team helped me exchange them with ones that would bring out my eyes without being too large. Amazing experience all around!
13 mei 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Amanda! We’re so happy to hear you’ve had a great experience with both our products and our support team—it truly means a lot to us! We’re always here to make sure you feel taken care of, and we really appreciate your kind words. 💕
Absolutely not worth the price at ALL! But very good customer service.
Edit: In response to my negative review, MoxieLash reached out to me to address some of my issues. While I still stand behind my evaluation of the product quality, their customer service very much made up for the unsatisfactory product I received. This is just my opinion, but if I pay more than $50 for lashes, heck more than $15, they better be absolutely top quality. I paid $70. Insane. But in MY OPINION, these lashes look cheap. Now it could have been the type I purchased (wifey, Nano grip clusters) but I have purchased lashes that looked and worked better from alternate online companies for $5 . That being said, I have to give credit to the customer service at MoxieLash, which is top notch. This is a big deal when considering the product's price tag. They heard my complaint and refunded my money, which is very appreciated. I have also removed inaccuracies in my initial claim.
Initial post (edited) : Absolutely not worth the price. They advertise a way to put on these lashes but when you receive them, nothing explains how to put them on using this unique and revolutionary way. It's all over social media and the actual lashes are so cheap feeling and low quality. From my experience, these lashes are cheap and don't work as intended, (for me). However their customer service is very good. Maybe I will try again when they get different lashes.
11 april 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Alisha,
We’re really sorry to hear this was your experience - we understand how frustrating that must have felt.
We do want to clarify a few things, as this isn’t the experience we aim to provide. Our lashes are intended to be applied using the method outlined in our instructions, and we also offer additional tutorials across our website and support channels to help guide customers through application. If anything felt unclear or didn’t work as expected, our team is always here to help walk through it step by step.
Customers are absolutely able to leave reviews for us. We send review requests after purchase, and feedback can also be shared on platforms like Google and Trustpilot. We take the authenticity of our reviews very seriously.
In terms of our policy, we offer a 30-day guarantee from delivery where customers can choose a refund, exchange, or replacement - no return required. Our goal is to make sure customers feel supported if something doesn’t work out.
We’d genuinely like the opportunity to make this right. If you’re open to it, please reach out to our support team with your order details so we can take a closer look and help resolve this for you.
Beautiful, realistic lashes
After wearing custom lash extensions for several years and experiencing damage to my natural lashes, MoxieLash has been a wonderful solution.
I have used both the magnetic lashes and the NanoGrip lashes and am very impressed with the results. They are easy to apply and provide a very natural appearance.
Thank you for providing such high-quality alternatives.
Additionally, Moxie Lashes customer service has been excellent at responding promptly and addressing any questions I have had.
31 maart 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Susan! We truly appreciate your kind words! Your satisfaction with our products and customer service means so much to us. We’re dedicated to providing the best experience possible, and we’re thrilled to hear we’ve met your expectations. Thank you for choosing us! 💖
Excellent lashes
Excellent lashes, I’ve tried several different brands and this is by far the best quality.
The customer service is outstanding. I’ve contacted them on two occasions and they got back to me immediately and solved the issues I had. The best customer service I’ve ever had.
17 maart 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Kimmie! We’re so grateful for your kind words! Your satisfaction with our products and service is our top priority, and we’re thrilled to hear you had a great experience. Thank you for choosing us! 😊
Customer Service is Top Notch!
I ordered a cluster bundle but didn't like the curl on the lashes. I reached out to MoxieLash and asked them for an exchange for some Lashies and their reply was within minutes. My request for an exchange was approved, my credit was applied to a gift card that was immediately emailed to me, and I'm on my way to purchase my new Lashies! I appreciate the prompt responses I received and the friendly service!
9 maart 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Janelle! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words!
Customer service unparalleled!!!!
There was a small issue with one of my orders and I can’t say enough about the customer service I received. Within a minute of emailing customer support, I received an email back with steps for resolution. It took a total of 11 minutes to have my order corrected and a new order confirmation. Sierra was amazing, pleasant, and quick! I’ve never had an easier experience. Would recommend a million percent!
23 februari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Danalynn! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible, and we cannot thank you enough for this review! It truly means the world to us! ❤️
After multiple attempts at these lashes…
After multiple attempts at these lashes I put them all in the trash — precisely where they belong. They stick yo everything except your lashes, those black dots are very visible, and the sharp band is very poky and itchy. The only positive is they are easy to remove - just tear up or sneeze and they will come flying off.
23 februari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi I. Westerman! We are so sorry to hear about your experience with your clusters. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at support@moxielash.com with a screenshot of your posted review. We look forward to speaking with you soon!
Excellent product and excellent…
Excellent product and excellent customer service!!
26 januari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Megan! Thank you so much for your review! We are so glad to hear you are loving our products and customer service. We appreciate all your kind words! 💜
Love my Moxie Lashes
I love the Moxie Lashes! I have used the Lashies, Magnetic and the Lashie Clusters. I was always intimidated by lashes but the Moxie lashes are so easy to apply and look amazing!! And the customer service reps are wonderful.
1 januari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Karen!
Thank you so much for sharing this! We’re so glad to hear you’ve had a great experience with Lashies, Magnetic lashes, and Clusters - especially if lashes felt intimidating at first. That means a lot to us. And we really appreciate the kind words about our customer service team too. 💖
Thank you for being part of the Moxie family!
Works fabulously
I can always count on moxilash. Its alot cheaper than extentions and they work
16 januari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Mindy,
Thanks so much for sharing! We’re glad MoxieLash has been a go-to for you and a more affordable alternative to extensions. Hearing that you can count on them — and that they work well for you — means a lot to us.
We really appreciate you taking the time to leave a review! ❤️
Game-Changer for Lashes & Amazing Support
I absolutely love MoxieLash! Their products truly changed the game for me. I never knew how to put on lashes before, and now I can do it with confidence thanks to MoxieLash. The system is easy to use, beginner-friendly, and actually works.
What really sets them apart is their live customer support team. Every time I’ve reached out, I’ve connected with a real person who was patient, knowledgeable, and genuinely helpful. That level of support makes such a difference.
On top of that, their product guarantee is very generous, which shows they stand behind what they sell. You can tell they truly care about their customers and their experience.
Highly recommend MoxieLash to anyone who struggles with lashes or wants a reliable, supportive beauty brand you can trust!
26 januari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi there,
Thank you so much for taking the time to share this - We really appreciate it. We love hearing that MoxieLash helped build your confidence with lashes and made the process feel easy and approachable. And we’re especially glad our live support team was there when you needed help - that kind of connection matters a lot to us. 🥰
Thanks again for the thoughtful feedback and recommendation. We’re so glad you’re part of the Moxie family! ❤️
Best money ever spent!
I wasn’t sure about using false lashes but figured since they were self adhesive it couldn’t be too bad. Well they are 100 percent a breeze! They literally pop on and stay on for five days!!
18 januari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Shari,
Thank you so much for sharing! We’re glad you gave them a try and that they ended up being such an easy win for you. Hearing that they were a breeze to apply and held up so well makes us really happy.
We appreciate you taking the time to leave a review. We’re so glad you’re part of the Moxie family! ❤️
MoxieLash for the win:)
I have tried quite a few lashes but MoxieLash wins the pot:) the first time I tried them I was beyond frustrated and never wanted to try again. I decided to give it another chance and am so grateful I did. The second try was so much easier and as long as they don’t get too moist or wet, they easily last 5 days. My only complaint is the glue is hard to get out of your lashes once you remove the lashes. I tried all the eye makeup removers and nothing seems to work butttt they’re still worth it!!
1 december 2025
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Elizabeth,
Thanks so much for sharing your experience! We totally get that first-try frustration - lashes definitely have a bit of a learning curve. We’re really glad you gave them another shot and that the second round clicked for you. 💖
We also appreciate the note about removal. That feedback is helpful and something we’re always looking to improve and educate around.
Thanks again for taking the time to leave such an honest review — we really appreciate it!
Love my clusters
Love my clusters! Easy and classy… lasts a week if you’re looking after them!
25 januari 2026
Review zonder uitnodiging
Antwoord van MoxieLash
Hi Elisabeth,
Thanks so much for sharing! We’re glad you’re loving the clusters — easy, classy, and long-lasting is exactly what we aim for. 🥰
We really appreciate you taking the time to leave a review. We’re so glad you’re part of the Moxie family! ❤️
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