We used MP Moran to fit four full bathrooms, which we brought the designs in to them to do. While it started off well, there were multiple issues with the wrong products being delivered (a single bath... Toon meer
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Lees wat reviewers zeggen
I called the Tottenham branch of MP Moran yesterday in desperate need of an oddly sized shower tray I could actually pick up same day. The phone got answered quickly by Ryan. He was friendly and helpf... Toon meer
Bedrijf heeft geantwoord
This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Toon meer
Bedrijf heeft geantwoord
My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen leverancier
- Elektrische apparatuur winkel
- Isolatiemateriaalwinkel
- Hoveniersbenodigdheden winkel
- Houthandel
- Loodgieterwinkel
Over MP Moran
Geschreven door het bedrijf
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Contactgegevens
London, Verenigd Koninkrijk
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Uitstekend
3K reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful staff
24 januari 2026
Antwoord van MP Moran
Hi Anna, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Antwoord van MP Moran
Hi Charles, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Disappointed collection …
I ordered a shower tray for collection on Watford, after arriving there, the item was out of stock so I had to go to Willesden. After collecting the shower tray in Willesden the item was dirty with birds excrements and moisture, packaging was also broken and full of dust…
24 januari 2026
Antwoord van MP Moran
Thank you for taking the time to share your experience, and we’re very sorry for the inconvenience you faced.
We sincerely apologise for the stock issue at our Watford location, which required you to travel to Willesden, as well as for the condition of the shower tray on collection. This is certainly not the standard we aim to provide. Items should always be clean, properly packaged, and ready for collection, and we regret that this was not the case on this occasion.
Your feedback has been passed on to the relevant teams so we can review our stock handling and collection processes to prevent this from happening again. Please feel free to contact us directly so we can look into this further and work towards a suitable resolution.
please contact customersupport@mpmoran.co.uk
Best price for what i needed.
Helpful staff. Great range of stock. Very reasonable prices.
24 januari 2026
Antwoord van MP Moran
Hi Phil, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Excellent prompt delivery
23 januari 2026
Antwoord van MP Moran
Hi Faisal, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Ben was fantastic after our order was…
Ben was fantastic after our order was lost by the delivery company. Great service.
23 januari 2026
Antwoord van MP Moran
Hi Michael, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great service
Easy to order parts , i had to contact them to clarify parts were correct and they were very helpful polite and friendly, delivered quickly and no problems
22 januari 2026
Antwoord van MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great service and best price i could…
Great service and best price i could find the item for. Thank you
22 januari 2026
Antwoord van MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Antwoord van MP Moran
Bedriye, we’re so happy to hear your feedback! Thanks for the 5 stars — your satisfaction means everything to us. We can’t wait to welcome you back.
Complete Nightmare
Complete Nightmare! There is no way I would even attempt to order something online if I knew the item would not be in stock. Thats what happened to me. I gave the go ahead for the gas engineer to commence installation as I had paid for the flu and magna clean. Yet in the store they claimed they had no stock. They even sent me to another store claiming that store definately had stock but that was also a complete waste of my time and fuel. Just avoid at all costs.
21 januari 2026
Antwoord van MP Moran
Thank you for your feedback, We are sincerely sorry for the frustrations caused,
our branches should confirm with one another whether they have stock or not and not just go off what the system states as the stock in shops can vary,
we do apologise and we do not accept this level of customer service or handling, and the necessary people will be informed so that their staff are better equipped at handling situations like these,
If you require any further information please feel free to contact customersupport@mpmoran.co.uk
Many Thanks,
Luke
Antwoord van MP Moran
we’re so happy to hear your feedback! Thanks for the 5 stars — your satisfaction means everything to us. We can’t wait to welcome you back.
Have now been waiting 10 days for a…
Have now been waiting 10 days for a quote on a new bathroom from the Watford Store. Sat with a member of the team (Brian) on Monday 19th and went through exactly what we wanted. Was told quote would be with us by Thursday when we had a fitter coming to give us a quote on installation. Have since emailed 3 times and phoned twice to chase and as of today Wednesday 28th still nothing. How can a business expect to survive if they don't respond.
19 januari 2026
Review zonder uitnodiging
Antwoord van MP Moran
Thank you for taking the time to leave this feedback. We’re very sorry for the delay and for the lack of communication you’ve experienced — this is not the level of service we aim to provide.
You’re absolutely right to expect a quote within the timeframe discussed, especially after taking the time to visit the Watford store and plan your bathroom with our team. We apologise that this didn’t happen and that your follow-up emails and calls were not responded to promptly.
We would like the opportunity to look into this immediately and put things right. Please contact the Watford store directly or email us with your details so we can investigate what went wrong and get back to you as soon as possible.
Thank you again for bringing this to our attention, and we’re sorry for the frustration this has caused.
Antwoord van MP Moran
Thanks so much, David! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Good prices
Good prices, even with delivery outside the sourh-east. Arrived inthe timescale promosed
17 januari 2026
Antwoord van MP Moran
Thanks so much, David Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Antwoord van MP Moran
Thanks so much, David! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Excellent service
I pass the Kilburn shop regularly and admire the bathroom display, all named suppliers. Excellent service from order to delivery within 12 hrs and I didn’t pay extra for an earlier delivery. Excellent to know if what you want kids urgently required. I will certainly be ordering again.
15 januari 2026
Antwoord van MP Moran
Thanks so much, Jane! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Good price and product
Good price and product, excellent communication resolved a delivery issue promptly
14 januari 2026
Antwoord van MP Moran
Thanks so much, Jean! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Great selection of products at great…
Great selection of products at great prices.
Ordering and delivery was fast and efficient.
13 januari 2026
Antwoord van MP Moran
Thanks so much, Stewart! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Made an error on my order
Made an error on my order, had one item as click and collect rather than delivery. They picked up that is was probably a mistake and rang to let me know. This does not happen with many companies i've used over the years, they sent the whole order, arriving acouple of days later. Excellent service, hence the 5 star review. Would use again and again.
30 december 2025
Antwoord van MP Moran
Hi Anthony, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Prompt Resolution it an issue
I bought some lights through their website. They arrived quickly but I had an issue with them as they were clearance stock. I contacted MP Moran and sent an e-mail with a picture of the issue. Everything was sorted really quickly and efficiently and resolved exactly as I wanted. It's great to find a company that doesn't just sell and forget, the after sales service when there's an issue is the most important part. I will use them in the future.
13 januari 2026
Review zonder uitnodiging
Antwoord van MP Moran
Hi Nigel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
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