Great Service, Great Selection, Great People, Great Products ! A+ 100% 10/10 !!! Well Done Mr. Snuff and Crew ! Problem is my Country's Government Duty Charges are like an Organized Crime S... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
MrSnuff is my go to for nasal snuff and snus. Huge selection with plenty of exclusive products. They also guarantee the cheapest prices online. My orders always ship within 24 hours. Customer servic... Toon meer
Nice clear website, huge product range, including snuffs that are hard to obtain elsewhere. Packing, dispatching quickly, choice of shipping, and they communicate on the rare occasions when something... Toon meer
I made a test order just to see the experience ordering from the USA. In my surprise I had my order in 9 days. The order went so well, I immediately placed a larger order, and I will be ordering routi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At MrSnuff.com, we are passionate about bringing you the finest premium snuffs, whether you're an experienced aficionado or just curious about this rich tradition. Our selection spans both traditional and contemporary snuffs from around the globe. Here's what makes us stand out: Exceptional Quality: We are committed to offering only the highest quality snuffs for a truly satisfying experience. Wide Variety: Discover our extensive catalog, featuring classic favorites, exciting new blends, and unique regional specialties. Commitment to Expertise: Our knowledgeable team is here to help you find the perfect snuff to match your tastes. Revamped Customer Service: We are rededicating to providing exceptional service and building lasting relationships with our customers. Whether you're a seasoned connoisseur or a curious newcomer, MrSnuff.com welcomes you to explore the world of snuff. Browse our collection, ignite your senses, and become part of our growing community.
Contactgegevens
Verenigd Koninkrijk
- mrsnuff.com
4,5
Uitstekend
177 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
As someone who is a customer and has…
As someone who is a customer and has worked with some of the staff. I can’t say enough how amazing not only the customer service is but how kind Jonny and Kay are. They really have passion for what they do but also doing what they can to serve the customer at the very best. Fast services and big help. Endless choices to choose from.
26 maart 2025
Antwoord van MrSnuff.com
Omg Justin, that means so much to us. Thank you for sharing such a thoughtful and detailed review.
It means the world hear that our dedication and hard work has made a positive impression, and that our service has consistently met your expectations.
Feedback like yours truly motivates us to keep aiming higher.
We'd love to have you over on our Discord: https://discord.gg/EJQCKBpD7r.
Antwoord van MrSnuff.com
Well then get yourself over to our Discord: https://discord.gg/EJQCKBpD7r.
Thanks for taking the time to leave a review Aaron.
It's the place to shop if you'd like to…
It's the place to shop if you'd like to obtain snuff
24 februari 2025
Antwoord van MrSnuff.com
Jesse, I couldn't have said it more succinctly myself. Thank you.
Your brevity will be appreciated over on our Discord: https://discord.gg/EJQCKBpD7r.
Mannerly, respectful, and responsive.
Although just by email, service has been mannerly, respectful, and responsive. Thanks.
24 februari 2025
Antwoord van MrSnuff.com
Hi Michael. We were brought up knowing manners maketh the man (and the woman). It's how we try to run things and so we appreciate you remarking upon it. Thank you.
I invite you to join our discussions on Discord: https://discord.gg/EJQCKBpD7r.
Very happy
I placed 2 orders about 12-13 days ago. I received my packages today very happy with the prompt service. I received 1 can that is expired. I emailed them advising them of same and waiting to see how they are going to handle the issue. Other than that all good on the rest of the cans expiration dates. I definitively recommend fast shipping to USA!——-3/3/25 I received an email stating I will be receiving a refund for the expired cans….I will definitely use them again!
12 februari 2025
Review zonder uitnodiging
Good company
UPDATE 2/26/25- I just received a message from Mr. Snuff- they apologized for the delay and reshipped my package through a different carrier. I am very pleased and will write a different review when I receive my package.
UPDATE 3/3/2025- I just received my order and they threw in an extra product for the inconvenience of the delay.
17 februari 2025
Review zonder uitnodiging
Antwoord van MrSnuff.com
Hi Mary. Thank you for taking the time to provide this update. It is encouraging to know that the resolution and additional gesture met your expectations.
We appreciate your patience throughout the process and value your feedback.
Antwoord van MrSnuff.com
Good better best
I will not rest
'til my good is better
And my better's best
Hi Nokwethemba, thanks for the lovely review. We appreciate you taking the time.
Our Discord is good too: Discord: https://discord.gg/EJQCKBpD7r.
Got ripped off
I made on order 6 weeks ago and I have received absolutely NOTHING from them! 1-2 weeks to ship to USA, nope I just lost my money…. I will not be purchasing from Mr. Snuff in the future.
30 december 2024
Antwoord van MrSnuff.com
Hi Luke,
If your order hasn't arrived yet, we're truly sorry that the shipping service hasn't met our usual standards. Please don't worry—we're here to help! Just send us an email at support@mrsnuff.com, include your order number and we'll work quickly to resolve the issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
I ordered snuff and it’s been 3 weeks…
I ordered snuff and it’s been 3 weeks and every time I email support they ignore me it’s been the worst and I’m not sure if I will get my order or refund
25 januari 2025
Review zonder uitnodiging
Antwoord van MrSnuff.com
Hi, I'm sorry if your email was missed. We had a lot of US orders returned by customs through January and February. They have all now been re-shipped. If you did not get your re-ship email with your new tracking number then please reach out to support@mrsnuff.com
The second and maybe last time I order from Mr. Snuff :(
Update: I received my order on February 20th. I'm totally happy with it. I totally understand that customs can suck and I ready to be patient but I would have appreciated an email response so I didn't have to wonder.
The first time I ordered from Mr. Snuff everything arrived in a timely manner and I was very happy with my purchase. So I am very disappointed to say I'm having trouble with Mr. Snuff now. The second time I ordered (Dec 31) I received an email 2 weeks later to tell me that my order had been sent back from customs and will go out again with the same tracking. I know customs can be a pain so I was patient. My tracking has not updated at all. It says "label created in New York - waiting to receive package" and it's been almost a month since that email. I emailed Mr. Snuff last Thursday to ask for an update and it's Tuesday and I still have not received a response. It's February 11th. I'm starting to wonder if I will ever receive my package and if I will even be able to get a refund without having to call my bank and report the charge. I am very saddened by this as I cannot find snuff locally and I was so happy with Mr. Snuff before. I really hate to leave this type of review but I can't get a response.
30 december 2024
Review zonder uitnodiging
An accolade for Mr Snuff.
As a regular customer of many years standing, I have no hesitation in recommending Mr Snuff as the THE snuff merchant par excellence. For me, three reasons for this excellence stand out.
His website is both informative and easy to navigate.
His world wide range of products is most impressive to say the least.
His packaging and shipping is both careful and eco-friendly and always timely.
A five star merchant.
27 januari 2025
Antwoord van MrSnuff.com
Hi Roderic,
Thank you (belatedly) for your fantastic review and for your continued loyalty over the years. We’re delighted to hear you appreciate our products and services. Your feedback on our reliable shipping means a great deal to everyone here.
We appreciate you taking the time and look forward to serving you for many more years ahead.
In my particular case
In my particular case, these products are locally unavailable. As such, Mr. Snuff provides an excellent service.
30 december 2024
I can always depend on my orders being…
I can always depend on my orders being correct and in a timely manner. Thank You
30 december 2024
Easy to order online the price is very…
Easy to order online the price is very good and it comes rather quickly a lot of times with a little gift
25 november 2024
Great selection and service
Great selection, reasonable prices. Keep customer fully informed about delivery status.
25 november 2024
I love mr. Snuff. Also enjoy the youtube channel
Only problem is the link on the orders page with tracking info doesnt work.
Also, it would be nice if the site showed you when you're viewing an item if you have purchased it before, and when.
25 november 2024
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