Sent this company a laptop to sell and did not hear anything back from them. Tried to contact multiple times, no response. Be wary of using this company for selling items.
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Lees wat reviewers zeggen
Thought I was going to get $20. But no. Didn't have an apple battery but a better working 3rd party battery. Plus other problems. Offered $5. Tutez needed more categories about condition. Saying lapto... Toon meer
Bedrijf heeft geantwoord
The whole process of selling my damaged Macbook Air with Tutez was simple, efficient and reliable. You apply online and are given a quote, then receive an email with clear instructions, send off y... Toon meer
Claims both my iPad and Microsoft surface never arrived. Given they were sent on different days from different post offices, the chances of both being lost by Australia post seems vanishingly small.... Toon meer
Bedrijfsgegevens
- Mobiele telefoon recycle- en unlockservice
- ook in
- Computerwinkel
- Elektronicawinkel
- Winkel voor tweedehands computers
Geschreven door het bedrijf
Sell and recycle your devices at Tutez Australia. We offer Australia's fastest (Payment in 8 Business Hours of receiving it) and safest way to sell your Used or Broken Devices. Check your device value with our instant valuation through our website now.
Contactgegevens
412/530 Little Collins, 3000, Melbourne, Australië
- (03)90149608
- info@tutezaustralia.com
- mrtutez.com.au
2,5
Slecht
140 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very prompt and efficient service.
Very prompt and efficient service.
Will definitely use again and recommend to friends.
Thank you
27 oktober 2021
Highly recommend Mr Tutez
Selling my old MacBook Pro to Tutez was simple, super fast, and easy. They gave me a really price for it. I am very happy and pleased.
Professional, quick, easy.
13 oktober 2021
So easy and I got $800!
5 oktober 2021
excellent!
Had to get a revised order unfortunately but payment was instant upon arrival.
30 september 2021
Avoid
I entered the device details correctly and even stated poor condition, got the price and sent off the item only for Tutez to point out 2 bumps and reduce the amount they were willing to pay. Gee stated it was poor but the device had no scratches and worked perfectly fine. There definition of poor condition is brand new.
Will not trust them again. Avoid
17 september 2021
Antwoord van Tutez Australia
Hi Vanessa,
Thank you for taking the time to write a review.
The main reason for the revised offer, was due to the failing battery, with 25% capacity left.
The device we received had scratches on the body, which we consider it as fair (originally described as good) cosmetic condition.
We always offer our customers the choice to have the device back, if they are not happy with the revised offer.
We are available over email or phone, if you have any other questions.
Kind regards
MrTutez
Great service and turnaround time
Great service and turnaround time. Pricing offer was appropriate and better than competitors.
15 september 2021
Easy and excellent service
Such a quick turn around from dropping my devices in to cash in the bank. Would definitely use again. So much easier than selling on gumtree or marketplace.
4 september 2021
Review zonder uitnodiging
Free post back of laptop,,
Free post back of laptop,,
Fair price for it
Super quick transaction
Easy As… A+
4 september 2021
The communications via email was good…
The communications via email was good for the sale and return of the items back to me was wondering 👍🙏😇
2 september 2021
Caution and Aware
I sold my iMac to MrTutez which was in excellent condition, I really look after my stuff, in original box with all the bits in tact. I was offered a top price on the MrTutez site.
After they received it they went over it with a with a magnifying glass to see how they could reduce the price to their satisfaction. A small scratch here, a bit there, any thing to save them money and reduce their costs.
My advice to all who would like to sell to them would be to take a video of your product before you sell to them. Mouse, Keyboard and Computer/iPhone/iPad ect from every angle for your own record and let them know that you have such.
29 augustus 2021
Antwoord van Tutez Australia
Hi Verno.
Thank you for taking the time to write a review.
The main reason for the revised offer, was due to the failing internal drive.
The device we received, cosmetically was as described, namely 'Good condition'.
The accessories we received, the keyboard and mouse, had significant scratches and dents.
We always offer our customers the choice to have the device back, if they are not happy with the revised offer.
We are available over email or phone, if you have any other questions.
Kind regards
MrTutez
Good and quick service
15 augustus 2021
Fast and efficient service
Fast and efficient service, will definitely recommend to others :)
9 augustus 2021
Buncha gronks
They paid me the same day I took it in. But they dropped the price hella. Dogs smh
27 juli 2021
Antwoord van Tutez Australia
Hi Michael/Quentin
Your device was described as fair cosmetic condition, with screen issues.
The device we received was dented (poor cosmetic condition), and with more than 1 issue (screen and keyboard), as per the photos we sent you.
The price we offered you reflected the cosmetic condition and the faults.
We always offer our customers the choice to have the device back, if they are not happy with the revised price.
If you would like more information, we are available through email or phone call.
Regards
MrTutez
Me & Mr Tutez.
It was so easy dealing with mr Tutez.
You simply supply the details of what you have to sell, complete the questionnaire.
You post off, postage paid.
Two days later an email to confirm assessment of your item and their final offer.
You have the choice to take them back or accept the offer.
My money was in my bank the next day.
WOW it doesn’t get better than this !!!
27 juli 2021
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