mStore.ie Xiaomi Store Reviews 

quick delivery, good product at a good price.

Phone was delivered in two days,as I was informed. Clear buying information on the website . I previously had the 11pro 5g and it was time for the upgrade, very comfortable phones to manage.

Good site, good selection of products, delivery next day

New oscillating toothbrush at a great price and very speedy delivery. The quality seems to be AOK, did not require any customer service as no issues at all. 5*s for Xiaomi

I ordered a pair of earphones the price and postage was very reasonable. Delivery was very fast too

I ordered my phone and got it the next day. Excellent service

Ordered, received 2 days later. Great service

Easy transaction, good phone.

Previously got a phone and power bank both still working good.

Wanted to use them again to get a Xiaomi TV Box S (top selling item on website),sold out.

Email to see when will have one, give us 7 working days, again email, we will be back shortly , 2 days later still waiting.

Not an official Xiaomi website etc either, do some research before buying if in doubt

Very efficient, put in my order and arrived the following day ☺️

My last phone was Redmi Note 8 pro and it still work well after 6 years. Now I bought Redmi Note 15 pro and it's perfect item. Price is affordable and delivery very quick. Thanks.

Clear pricing and technical information.

Bought a malfunctioning phone from Mstore.ie website. Trying to refund the phone since January 2026, still struggling. The customer service does not engage properly via emails, facebook messenger to resolve the issue. As soon as i mention refund, they stop responding. I dont know how to proceed with them. Terrible experience.

I strongly recommend avoiding MStore—if I could give zero stars, I would.

I purchased a phone on 1st March for €299, and it arrived faulty. I returned it on 9th March as instructed after contacting customer support. From that point, communication completely stopped for nearly six weeks despite multiple follow-ups.

They had both my money and the returned phone, leaving me with nothing.

On 20th April—just before their Small Claims Court response deadline—they suddenly got in touch, claiming their email “wasn’t working” and offering to send a replacement. By then, I had lost all trust and requested a full refund instead.

It ultimately took over 9 weeks to resolve, and only after I initiated a Small Claims Court case and refused to back down. They have now finally issued a refund, but the entire process was unnecessarily stressful and avoidable.

I was left without a phone for an extended period and had to pursue legal action just to recover my money.

Absolutely shocking customer service from start to finish—avoid at all costs.

Far cheaper than other retailers selling Xiaomi products in Ireland. Product was shipped quickly and arrived in perfect condition.

Easy to order and very fast delivery.

Easy to use site, and fast delivery
Very good product

Easy to order, fast delivery, good communication

Phone arrived next day, amazing. Everything working
perfectly. Only thing the customer support could be better and answer when queried. Overall, I am definitely buying from them again.