My first, unexpected, Mudflower purchase was from a local garden centre earlier this year. Recently, when trying to source holiday clothes in my usual high street stores I couldn’t find anything that... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The quickness in receiving my order . Excellent. The quality of the material and style of the dress was perfect . Really comfortable to wear. A versatile dress that can be dressed up or down depending... Toon meer
Bedrijf heeft geantwoord
Bought this dress for my wife which she loved, the customer service was excellent.
Excellent customer service. Royal Mail managed to lose my first order with Mudflower. I notified Mudflower by email and received an apologetic reply within a few hours, even though it had been beyond... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Mudflower; the brand accessible to all. By definition, 'Mudflower' is a Lotus flower that struggles through mud to emerge beautifully and whole and we create those beautiful pieces for you. From latest trend-led pieces to everyday wardrobe staples for less. We are not just a brand, we aim to inspire confidence to our customers at affordable prices. Style is always changing and so are we. We are constantly dropping new styles, so you can have the latest fashion at all times. We offer exciting and innovative designs to our customers, the fashion they want and need. Led by a team of an extremely dedicated group of individuals who are focused on our customers needs. We aim to be continuously innovative and bring new styles that are of vibrant colours and unique prints to shoppers globally.
Contactgegevens
Unit 1, 63-65 King Richards Road, LE3 5QG, Leicester, Verenigd Koninkrijk
- 01162630777
- info@mudflower.co.uk
- mudflower.co.uk
4,7
Uitstekend
250 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received my order quickly from date…
I received my order quickly from date of purchase. My item is of good quality and fits perfectly.
Thank you.
9 mei 2023
Excellentxservice - delivered on time and item good quality.
Quick and easy order process. Delivered on time and items good quality.
25 april 2023
Very pleased with my purchase
16 april 2023
Dress didn't fit - no information on how to return and no success when emailing!
Although the dress was nice, it was too big. I wished to return it but as there was no return label in the bag. I emailed the company and tried to do an online chat but didn't get a reply from the email and the online chat was never answered. I was disappointed in the lack of communication from the company -it would put me off from purchasing from them again.
Updated..... After seeing my review they were kind enough to get back to me and provide a label to return the item which I did successfully.
29 maart 2023
Antwoord van Mudflower
Dear Sylvia we are truly for the late reply. I have replied to your email and send you the label so you can return the dress. We will refund you once we receive the item
Fast and reliable service
20 maart 2023
Great service and fast delivery
Great service and fast delivery. Love the quality of the product
24 maart 2023
Wrong size sent but quickly rectified…Good customer service
Wrong size sent but quickly rectified in a courteous manner
20 maart 2023
Really love the authenticity of your…
Really love the authenticity of your products. They really stand out and that's what makes the difference!
20 maart 2023
Still waiting for my order
Still waiting for my order. Sent a few emails and still no reply.
13 maart 2023
I love the style and colours of the…
I love the style and colours of the Mudfower knitwear but last year I bought two pairs of Mudflower cropped trousers and the seams came apart on both within a few weeks and couldn’t be mended as the seams had so little spare material to them. The fit had been amazing and they were so comfortable so that the fact that they disintegrated at the seams quickly was a huge disappointment.
1 maart 2023
Missing item from my order that was…
Missing item from my order that was placed weeks before Christmas contacted site who have no intention of addressing this issue.
5 december 2022
Excellent price & quick delivery
10 januari 2023
Very efficient and informed service
Dry efficient and informed service. Product excellent.
23 december 2022
Good fit
First time using this company, got to say was impressed with the quality of my Trousers, really impressed with the delivery, as did not think I would get my trousers in time for New Year, was I surprised when they arrived in time to party. I will certainly use this company again
31 december 2022
Dreadful customer service
Don’t bother ordering from this site if you have a problem they don’t respond. I ordered two items on 2/12/22 only one arrived, I immediately emailed to let them know, still no response! Strange how they can contact you for a review, but not respond to a complaint… Shocking customer service.
2 december 2022
Review zonder uitnodiging
Beautiful Jumper
Loved the quality of the jumper. Disappointed it didn’t get to me in time but that is probably down to the mail strikes not the company 😊
24 december 2022
lovely dress fantastic quality
Came really quickly and it was lovely, really thick material but nice and light pattern is beautiful really rich colour and washes extremely well love it thank you
17 december 2022
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