Museivaticanitickets Reviews 

This website is a scam. You think you’re on the official site, but you’re not, and the price they charge is three times the normal price. They even manage to sell tickets for days when the site isn’t even open to visitors.

they sell museum tickets which cost 20 euros for 76 euros and more. Stating for Vatican Museum and Sistine Chapel, whereas the sistine chapel is within the vatican museums

Please read this, before u book Vatican tickets!
Watch out to pay on the correct webpage! There is s scam going on by a Company calling themselves „The Walker Tours“ based in the US. Their Website ends with .com, and the original website with .va.
It cost me 402 EUR for four people when it should have been only 148 EUR. Unlike others, we received valid tickets at least. I still could not figure out what happened. Very skilled AI supported scam.
Don’t repeat my mistake!

Based on my experience, regrettably this appears to be a scam. On 10 Oct 25, I purchased two tickets on-line for a guided tour of the Vatican Museum and Sistine Chapel. The site looks legitimate and in a search comes up as the self described official Vatican Museum website which it is not. The site has a .com address and is titled as Musei Vaticani by Walker. I purchased the tickets and received notification on the site that the booking was confirmed with a book reference number. Confirmation was to have been received by email but was never sent/received. I endeavored to contact the company both email and call the company...email could not be delivered and I received a voice message with the call. On the day of the tour and after the booked time, I received an email from the site communicating that there was no ticket availability and would need to rebook for a different date/time. I requested a refund in response with no follow-up from the company. I am disputing the charge given lack of service rendered.

THIS IS FAKE, DO NOT BUY THEM

I purchased tickets through this website but never received them. When I reached out to their customer support, I only got the same template response over and over:

"Thank you for your message. I have escalated your concern to our team for further review. We take your situation very seriously and are committed to resolving this issue as quickly as possible. We appreciate your patience and understanding during this time."

Unfortunately, nothing was ever actually resolved. It feels like they are just stalling with automated replies instead of providing real help. Very disappointing experience, and I would not recommend buying tickets here.

Not only its a big scam, they are cheaters. all the descriptions in the website are false.
It was a rip off!!

Attention site frauduleux se presentant comme le site officiel. Nous avons paye pour 3 (2 adultes et un enfant 277 euros contre 108 euros sur le site officiel).
Et pour finir nous avons du repayer 28 euros pour l'enfant billet manquant dans la commande. Aucune reponse a nos mails.

I recently purchased tickets for a tour of the Vatican Museums and Sistine Chapel on 6th May, believing the site to be the official site of the museums - it is not. I was charged 458 Euros for tickets that cost 160 Euros, only discovering this when I downloaded them. To make matters worse, the Sistine Chapel - my main reason for booking - was closed on the day of our tour and despite requests, Walkers refused to provide any kind of refund or justify their exorbitant charge of 298 Euros. To avoid what happened to me happening to you, use the museum's website museivaticani.va instead.

E' un sito truffa, se acquistate i biglietti vi invieranno una mail che indica la prenotazione ma non vale come biglietto. Il biglietto dicono arriverà nei prossimi giorni ma non è mai arrivato. Non risponderanno alle mail e non risponderanno ai contatti whatsapp sul sito.
EVITATELI COME LA PESTE

It’s a scam. You pay 80+€ for a “guided tour” we’re there are basically no guides, no privilege, no priority no nothing. You can have the same experience paying the normal tickets from Vatican website for 20€.

No refund possible, guess why.

Tourist trap! Stay away.

Scam! Complete scam

Total rip-off. Used them for Vatican Museum and Sistine Chapel via Museivaticanitickets (“By Walker“). Didn’t have much time, didn’t know my way around. They make use of that, I think. Paid 75 Euros for entry and audio guide. Entry is 25 euros (5 euros pre-sales fee), so 50 Euros for the audio guide. Inside the museum, you find they have audio guides for eight euros. Best thing: audio guide didn’t even work. Invalid link. Mailed them multiple times but they just ignored me after the first mail. Then I looked them up online. Too late unfortunately.

It's a scam. The ticket is not 75e per person but 20e. Also, in the receipt the amount paid is not correct,much lower. On the receipt, for tickets that should have been for 2 adults, seems there were 2 tickets PER PERSON. I don't understand how these websites can still have *Official* in their names, it's a fraud!!

ITS' A BIG SCAM, DO NOT BUY ANYTHING FROM THIS WEBSITE.

It's a scam. Use official museum website to buy tickets.

IT IS A SCAM!!! Dont buy from these, they are scammers. We bought tickets for vaticana museums and St Peter Basilic. The first is way overpriced, they sent it but never sent the second one. It turns out St Peter basilic is free. There is 8 euro to climb dome, which should be in the ticket which never arrived.

This is not the oficial website...you can get tickets for the Vatican Museum but the price is 3 times the price of the oficial website. They pay google to place their link on the top results.