Mutual of Omaha Reverse Mortgage Reviews 

The originator was helpful and responded to all my calls & texts.
It took a little longer than expected
but probably typical.

Kim Giberson was my contact person for my reverse mortgage. She was fantastic walking through the process of this loan. Not only was she informed but also genuine and honest when explaining any concerns or questions that I may have had. She treated me as an elderly person that needed financial help and that’s exactly what she did she helped me. She went above and beyond my expectations. Thank you Mutual of Omaha and thank you Kim. God Bless!

I was extremely happy with the process. Mr.Peter Marcus was professional and more than helpful, making the process easy to understand and stress free.

Kim Giberson made my experience fantastic there was a couple of times I was ready to throw in the towel because every time we seemed ok something new would come up with the deed but she saw me through it all. I would recommend her service to anyone in my circle of friends.

Matt Kim my loan officer was super nice and helpful. I would highly recomend him.

Susie has been so professional, patient, knowledgeable and friendly. It is due to her that we decided to go with MOOM.

We heard horror stories from friends and relatives about reverse mortgages. Facing mountains of bills and possible foreclosure we finally reached out to Mutual of Omaha. We were very lucky to be teamed with Peter Marcus. I was so nervous and Peter held my hand through the entire process. He was always available to address any concerns, no matter how small.

Peter was very attentive to our needs from the beginning of the reverse mortgage process. He helped assuage my elderly mother's fears and spent many hours assuring her that things would work out- which I'm happy to say they did.

Mutual of Omaha brought many decades of experience underwriting reverse mortgages to the table, and it really showed.

Our contact person, Jeff Johnson, was remarkably clear in his explanations to a couple who are mathematically challenged!! He made us comfortable with our decision and continues to be supportive.

Trusting Agent. Always attentive to my concerns, questions, and doubts!

FRANK VENTRELLA, you are an amazing representative of Mutual of Omaha 😇😊

Exhaustingly thorough. A bit drawn out, but the communication was clear and frequent. Apparently my situation was a little different. I am a physician with a personal Professional Association, corporation. But it got done in the end! Wish my iPad were an efficient scanner/email device!!! But Alaina & Taylor were persistent and patient.

I worked with MO Busheri and he was very helpful. He answered all my questions and made the process easy for me.

Rodney was absolutely wonderful. He walked me through the entire process. I could always count on him to quickly to return my calls. Rodney was always available. Very friendly and fun to talk to.
Thank you Rodney

Billy Crawford loan agent was excellent. Information and staying in contact throughout process perfect. THE APPOINTED APPRAISER WAS VERY DISAPPOINTING. NOT timely wouldn't return phone calls from beginning to even get appointment scheduled to see property ALSO ABSOLUTELY came in $100,000. Short on value. Two large metal buildings completely finished out insulated, concrete floors water, heat lots of electric one with finished tack room and heavy wood walls entire building. She gave $30.00 per square. Foot. RIDICULOUS! Also late responding to requests from Mutuals closer.. Very sloppy appraiser.

The loans specialists were very professional and knowledgeable in providing their expertise in getting me to complete my reverse mortgage.Sean Baker was especially helpful in guiding me through this process.

Sandy made everything run smoothly and kept me informed every step of the way. So appreciated

Mary Bragg

Greg Farrier was very knowledgeable and friendly and went above and beyond. We had a few glitches, all on our part but inevitably everything came out like we hoped.
Did not appreciate the way we were treated by the loan processor, Rosie. She didn’t explain anything thoroughly & was very condescending when she wanted something done. We always felt as though we were getting berated!

Eldan Leschewski was always responsive and provided information and answers that were clear and concise.

We received excellent service when shopping for our reverse mortgage. Their rates and fees were very competitive. We worked with Blanca Rodriguez and she was excellent. She promptly responded to all our inquiries and was extremely knowledgeable and helpful. Always polite and always willing to help troubleshoot the inevitable issues that arise along the way. I would highly recommend Mutual of Omaha and Ms. Rodriguez specifically.