Frank was very helpful and communication was great. Unfortunatly my ordeer was out of stock. I called frank and he immediatly issued a full refund. I will be dealing with this mob now. Honesty is EVER... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I would like to thank Frank the muzicman legend from Muzic Man Australia online ,he not only sorted a bad day into a YES DAY,But he perfectly matched my request list of needs to the quality of the... Toon meer
DO NOT BUY FROM THIS SELLER Bought a guitar for my son for Christmas and Frank never sent it. After two weeks I had to chase it up and collect myself from his wholesaler Jade Australia in Heidelberg... Toon meer
Bedrijf heeft geantwoord
I am extremely disappointed with muzicman. I did an online purchase of a Yamaha keyboard from them. It's been two months now and I am yet to receive it. Despite multiple attempts to contact them v... Toon meer
3,1
Gemiddeld
275 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Box was a slightly damaged
17 januari 2024
Antwoord van muzicman.com.au
Thank you for your review and I will investigate why the package was damaged
Antwoord van muzicman.com.au
The units are heavily on backorder as explained
Sorry, not impressed
Ordered an item late December. Was advised would not be shipped till after wholesaler reopened on Jan 8th. No problems - realize that businesses close over the holidays. However, it is now the 17th, and I still have not received the item. There is no update on my web order page. But worst of all, I have not had any response to repeated requests for an update via emails or chats. Apart from one chat reply that guaranteed they get onto it asap on Monday morning, 15th. No follow up has been provided. I can accept genuine supplier delays, but not poor or nonexistent communication. I still have no idea when my item will be shipped.
17 januari 2024
Antwoord van muzicman.com.au
Unfortunately the stock was delayed nothing we can do when waiting on incoming shipments
Excellent customer service and fast…
Excellent customer service and fast delivery. Thanks Muzic Man!
10 januari 2024
Antwoord van muzicman.com.au
Thank you for your great review
Complete learn to play bass
Hi
I have not received my item, could you please check what has happened!
Cheers
Drew
3 januari 2024
Antwoord van muzicman.com.au
Hi Drew, Aust post lost the shipment and then the stock was not available from the supplier and are on back order for the next 3 months, Unfortunately a third party let the both of us down.
Antwoord van muzicman.com.au
Delivered and hope you are loving them thank you for your review as the were hard to get back we managed to make it happen for you
Quick delivery and very efficient…
Quick delivery and very efficient service, thank u!
30 december 2023
I have not received my goods
30 december 2023
Antwoord van muzicman.com.au
Hi Roy, You did receive your items
Tracking shows delivered in full
Aust Post
99711836393201004960900
Terrible communication
Terrible communication, no transparency regarding order status. Hard to contact, not too professional even in the email exchanges. Will never recommend pre-orders from this seller ever again. Refund process was quick, however.
4 september 2023
Antwoord van muzicman.com.au
We communicated and if we didn't you wouldn't of been refunded thank you for your review
Floyd Rose bridge saddle
I purchased a small bridge part on 25th November and still has not arrived. After making contact it was explained these were out of stock and was offered a refund which was actioned quickly.
25 november 2023
Great portable PA
I love the compact PA speaker it has great features that I can use for my small home music room.
Unfortunately, the unit came with a U.S. power cable and so now I can’t use it until I get a suitable power cord.
26 november 2023
Massive waste of time and energy.
I paid for a jawharp plus express shipping. It's impossible to contact the company even after emails texts and calls. And they never sent anything. Would recommend avoiding this company big time. Edit- got a refund ages later, massive waste of time. Even took them months to respond to this review.
14 november 2023
Antwoord van muzicman.com.au
No has thieved you . We refunded you as we could not supply you. and if you could not get in contact how could we refund you and advise you thank you for your review
Excellent service and super fast…
Excellent service and super fast delivery. Will definitely use again. Thanks Frank!
10 november 2023
Antwoord van muzicman.com.au
thank you
Great seller to deal with
Postage was prompt. The uke is great quality. The only disappointment was the quality of the gig bag. Overall though I'm very happy.
8 november 2023
Antwoord van muzicman.com.au
Thank you
They were very accessible and if i…
They were very accessible and if i needed to change my order, which I did they always were easy to deal with and couldn't fault the service.
7 november 2023
Antwoord van muzicman.com.au
Thank you
Product is exactly as described
Product is exactly as described, Good price and communication, posted and received received quickly.
12 november 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.