Frank was very helpful and communication was great. Unfortunatly my ordeer was out of stock. I called frank and he immediatly issued a full refund. I will be dealing with this mob now. Honesty is EVER... Toon meer
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Lees wat reviewers zeggen
I would like to thank Frank the muzicman legend from Muzic Man Australia online ,he not only sorted a bad day into a YES DAY,But he perfectly matched my request list of needs to the quality of the... Toon meer
DO NOT BUY FROM THIS SELLER Bought a guitar for my son for Christmas and Frank never sent it. After two weeks I had to chase it up and collect myself from his wholesaler Jade Australia in Heidelberg... Toon meer
Bedrijf heeft geantwoord
I am extremely disappointed with muzicman. I did an online purchase of a Yamaha keyboard from them. It's been two months now and I am yet to receive it. Despite multiple attempts to contact them v... Toon meer
3,1
Gemiddeld
275 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service, great product.
Could not get the case I originally wanted so Frank went out of his way to get me another. Very happy with the Banjo hard case I received. ARMOUR by name and quality.
19 juni 2023
I was very impressed the customer…
I was very impressed the customer service, especially in regard to the level of knowledge and experience Frank displayed. He went out of his way to help me, and was very professional. Thankyou so much!
29 augustus 2023
Quality piano cover bag
Quality piano cover bag, only thing that was disappointing was that it was quite wide and didn't fit piano snugly.
5 augustus 2023
Prompt service
Chat box confirmed reason for need to alter order request so could modify and complete purchase.
13 augustus 2023
Great customer service fast delivery
14 augustus 2023
Do they even check online orders?
The website was initially difficult to navigate, however the online chat function was good to help me find what I was looking for. This means that someone was aware that I was placing an order.
After this though, my order sat in limbo and wasn't shipped, with no information, for more than a week. When I contacted them they said that they would ship it that afternoon, but it seems suspect to me that they were coincidentally shipping it the same day I contacted them after a week of nothing.
2 augustus 2023
Quick and professional customer service
I was looking for a music stand and contacted Frank at Muzic Man. He was prompt, professional and gave quick service. Stand looks great too!
9 augustus 2023
Didn’t receive the order item and…
Didn’t receive the order item and called customer support not one help, it is a scam website
30 juli 2023
Antwoord van muzicman.com.au
Hi Kate, We have responded, And you need to give people time to find out what's going on. We are not here to scam anyone and you shouldn't defame a business unless you have facts. This is very disappointing as you have had response from the team and me myself. We do not take money of people and if we cannot supply the goods we will refund you in accordance to Australian Retail law. we would appreciate you taking down that out site is a scam. As you can see the reviews over 90% are 5 star reviews
Muzic Man Australia
Antwoord van muzicman.com.au
Thank you Chris
Product purchased on 25th of July
Product purchased on 25th of July. No indication of postage date. Assumed product was in stock. It isnow the 8th of August and still no indication.
24 juli 2023
Antwoord van muzicman.com.au
Goods were posted accordingly and we did email you to advise that it would take approx 4-5 days before the item left. Please check you r spam folder
Thanks
Muzic Man Aus
Great for ALL Your Music Needs!
A great company and service for all your music needs, I highly recommend them.
9 juli 2023
Antwoord van muzicman.com.au
Thank you MG
This seller has good gear at a good…
This seller has good gear at a good price. This tin whistle is great. My daughter loved it.
1 juli 2023
Antwoord van muzicman.com.au
tHANK YOU mARK
Chinrest arrived and fit the picture…
Chinrest arrived and fit the picture description, it also came with a chinrest key which was handy!
8 juli 2023
Antwoord van muzicman.com.au
Thank you Ingram
Antwoord van muzicman.com.au
Thank you Ingram
Good delivery time
5 juli 2023
Keep up the good work
Keep up the good work. Metronome was easy to get working and assists in my rhythm on the keyboard.
1 juli 2023
Postage was far too slow
Postage was far too slow. Good old Aust Post managed to send it to the wrong sorting facility which didn't help, but even so, we placed the order on 16 June and received it today, 7 July.
15 juni 2023
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