Easy to use website! I’m happy that the pharmacist was very thorough as they queried something that I told them that didn’t match with my GP records! I was told when the tablets I ordered were dispatc... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The overall service is fine. In your website, there’s no option to retain personal settings which seems daft in this day and age. In your app, when I sign in the text is so large that I can’t move to... Toon meer
Bedrijf heeft geantwoord
What a great supportive service. Life changing but done in a sensible and considered way with lots of advice and guidance.
Bedrijf heeft geantwoord
Service and order is prompt and i appreciate it. Once I order i get medication within 48 hours. I appreciate the fact that it is delivered promptly however, my last order which was received from roy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Start your weight management journey today supported by our team of healthcare professionals and experts
Contactgegevens
Verenigd Koninkrijk
- support@my-bmi.co.uk
- my-bmi.co.uk
4,2
Goed
1K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van myBMI
Hello.
We're glad you found our service and delivery quick. Thank you for your positive feedback; we appreciate it very much.
Kind regards MyBMI.
Antwoord van myBMI
Hello.
We're happy to hear that you received your complete order quickly. Thank you for your positive feedback, we appreciate it.
Kind regards MyBMI
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
Antwoord van myBMI
Hello.
We're glad you had a great experience with our quick approval process and competitive prices. Thank you for your positive feedback!
Kind regards MyBMI
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
It’s a good product and it works
It’s a good product and it works. There are some side effects,but they are manageable. The website is better than it used to be but I feel as a returning member, it should remember me and my details. Things like my doctors surgery have been the same since day one of signing up. Other than that, it’s relatively easy to use and very informative.
20 januari 2026
Antwoord van myBMI
Hi , thank you so much for your review We really appreciate your support! Kind regards MyBMI.
It works for me always some one there…
It works for me always some one there if you have a problem
23 december 2025
Antwoord van myBMI
Hello.
We're happy to hear that you've had a positive experience and that our support is helpful when you need it. Thank you for your feedback!
Kind regards MyBMI
Very helpful and responsible
Very helpful and responsible
Thank you
Been a great success
23 december 2025
Antwoord van myBMI
Hello.
We appreciate your kind words! We are happy to hear that our service was helpful and that you consider it a great success. Thank you!
Kind regards MyBMI.
Quick delivery in response to order
Quick delivery in response to order .
All items well package .
Easy website to navigate .
7 december 2025
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
Faulty pen
Worse service I have ever had. The price was good as I had a discount, delivery was quick however, the medication is faulty, nothing comes out. I have been trying to sort this out since the 19th of December. I have spoken to different people and was asked to send photos/ videos which I did in an email and later on a WhatsApp number provided but not heard anything, meanwhile this Friday I will be missing my 3rd dose, so disappointed.
19 december 2025
Antwoord van myBMI
Hello.
Thank you for your feedback, and we're sorry to hear about your experience. We understand that this matter is currently with our customer service team and we will attempt to resolve this matter promptly for you. We sincerely apologise for any inconvenience this may have caused. Kind Regards MyBMI.
Excellent company.Easy order and fast…
Excellent company.Easy order and fast delivery.
27 februari 2025
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
I just want to lose weight 😔 that's all…
I just want to lose weight 😔 that's all I want from you guys
28 december 2025
Review zonder uitnodiging
Antwoord van myBMI
Hello. Thank you for your feedback, and we're sorry to hear about your experience. Please get in touch with us directly so we can address your concerns and help resolve any issues. We look forward to hearing from you.
Kind regards MyBMI
How quick i was accepted & how quick mj…
How quick i was accepted & how quick mj was then shipped out
3 december 2025
Antwoord van myBMI
Hi, thank you so much for your review. We really appreciate your support! Kind regards MyBMI.
Thank you and merry Christmas.
5 december 2025
Antwoord van myBMI
Hi, thank you so much for your review. We really appreciate your support! Kind regards MyBMI.
Antwoord van myBMI
Hi, thank you so much for your review. We really appreciate your support! Kind regards MyBMI.
My experience was great because of…
My experience was great because of their prompt service
15 november 2025
Antwoord van myBMI
Hello. We're glad you enjoyed your experience, and we appreciate you mentioning our prompt service. Thank you for your positive feedback! Kind regards MyBMI.
Great until there’s a delivery issue
I’ve had a great experience up until my order being lost. Now I am struggling to get a refund or another delivery. There is not contact number to call anyone and I’m reliant on the chat function. Very disappointed
15 november 2025
Antwoord van myBMI
Hello.
Thank you for your feedback, and we're sorry to hear about your experience. We understand that this matter has now been resolved, and we sincerely apologise for any inconvenience this may have caused. Kind Regards MyBMI.
Excellent overall
Recently started on a journey with myBMI. Website is easy to navigate, order process good and delivery is quick, well packed and arrives when stayed.
Equipment excellent and easy to use with good instructions.
A bit more information about how to reorder would be good, but when we emailed asking we got a quick response on the weekend (when they are shut).
Reordering is also easy.
13 november 2025
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
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