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My Canada Trips Reviews 

222
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

A fantastic holiday where everything worked perfectly. We travelled from Toronto to Jasper on the Via train. The food was excellent and the views were amazing. All the day trips from Jasper and Banff... Toon meer

Beoordeeld met 5 van de 5 sterren

After trying other travel agency’s, where as soon as I mentioned my husband has mobility problems they point blank said unless he could do 10k steps a day they couldn’t help us, Cheryl was a breath of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far the support from Paul Connolly in organising our trip has been fantastic. He has been dedicated to our plans and extremely helpful. He also helped to find a solution for our deposit payment... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Organisation was perfect. Everything ran exactly to plan. A little more detail on how to get actual train tickets would be useful- we had to work that out on the hop. Itinerary was full and vari... Toon meer

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Bedrijfsgegevens

Geschreven door het bedrijf

At My Canada Trips, we don't just know Canada, we love it! Our team is not simply a faceless squad – we are real people with a real passion for Canada and a commitment to exceptional customer service. Let our Canada Holiday Experts find you the holiday of a lifetime. ABTA & ATOL protected.


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4,8

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TrustScore 5 uit 5

222 reviews

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4,8

Alle reviews

(222)

110 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We had a wonderful holiday booked…

We had a wonderful holiday booked through My Canada. Throughout the whole process and during the holiday, My Canada were quick to respond to any questions or queries we had. The process of using My Canada to book our holiday was easy, with Scott and Jennifer ensuring all aspects of our holiday, including hotels and activities were sorted for us. We would definitely recommend My Canada to family and friends and had a brilliant experience.

31 juli 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Charlotte for your kind review. We’re so pleased to hear you had a wonderful holiday and that Scott and Jennifer were able to make the whole process smooth and stress-free. It’s great to know everything ran so well and that you’d recommend us we’d be delighted to help plan your next Canadian adventure.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Memorable trip without any delays or hitches

Great itinery for Canada, good selection of hotels and excursions. Competitive. Memorable trip without any delays or hitches. Would definitely recommend.

19 juni 2024
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Antwoord van My Canada Trips

Thank you, Roger, for your 5-star review. We’re delighted to hear how helpful Cheryl’s knowledge and experiences in Canada were in creating your tailormade itinerary, and it’s wonderful to know your holiday ran so smoothly.

All the best,
My Canada Trips Team

Beoordeeld met 4 van de 5 sterren

We went on a planned trip of 7 days in…

We went on a planned trip of 7 days in Canada to include 2 days on the Rocky Mountaineer train then a week on an Alaskan cruise. Everything was very well organised and we were very well informed of all information we needed before we went. I chose My Canada Trips because altho it was not the cheapest company the reviews said they looked after you very well and I'm glad I did. After 3 days we were supposed to go on an all day trip up to Jasper from Lake Louise then stay in Jasper for 2 nights before boarding the train. However the night before we were due to go to Jasper it was evacuated because of wildfires and ended up with a lot of the town burnt down which was extremely sad. It was all quite alarming but we felt very well looked after. We were taken back to Banff for the 2 nights altho we had already spent 2 nights there but we went to a different hotel this time and with so many evacuees the hotels must have been pretty full so we were just glad to have somewhere to stay. It looked doubtful though that we would get our train trip which would have been very disappointing as this was one of the main reasons for going on this trip. However again it was all sorted and we got on the train in Banff instead. A lot of other people with different companies or travelling independently had to try and sort out accommodation for themselves & transport and pay for it all whereas it was all taken care of for us which was a big relief. I would definitely recommend this company for people like us who want to go on an adventure but still want the comfort of knowing you are looked after.

20 juli 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Jill for sharing feedback on your Canad holiday. We’re so pleased to hear your holiday was so well organised and that you felt fully informed and supported throughout. The Jasper wildfires were a very difficult situation for so many people, and while it was alarming at the time, we’re glad our team was able to make sure you were well looked after with accommodation and a smooth alternative plan. It’s wonderful to know you were still able to enjoy the Rocky Mountaineer and your Alaskan cruise, and we truly appreciate your kind recommendation.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

GREAY TRIPFirst rate experience from the planning…

First rate experience from the planning stage, through finalising booking and finally during the trip itself. Delighted with all aspects of the trip.

30 juli 2024
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Antwoord van My Canada Trips

Thank you Geoff for your kind review. We’re delighted to hear you had such an amazing experience from planning through to travelling, and that every aspect of your trip went so well.

All the best,
My Canada Trips Team

Beoordeeld met 4 van de 5 sterren

Everthing was as it should be although…

Everthing was as it should be although one hotel was a bit faded glory.
Hotels were in good locations were near to transport

5 juli 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Peter for your feedback. We’re pleased to hear everything ran as expected and that the hotels were in good locations close to transport. We appreciate your comments about one of the hotels and will take this on board when reviewing our recommendations.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Amazing Holiday

Just returned from our amazing holiday.My Canada Trips organising of our itinerary was perfect from start to finish. The information and tips provided to help us along the way were invaluable.First class hotels and cruise made ours an unforgettable and wonderful holiday

22 juli 2024
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Antwoord van My Canada Trips

Thank you Stephen for your wonderful review. We’re delighted to hear your holiday was such an amazing experience and that the itinerary, tips, and organisation made everything run so smoothly. It’s fantastic to know you enjoyed the hotels and cruise, and we’re thrilled it was such an unforgettable trip for you.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

A trip of a lifetime

Our trip was as wonderful as we imagined it would be, from Niagara Falls to Banff and Jasper and then the Rocky Mountaineer ending with an Alsakan cruise.
I would certainly not recommend the hop on hop off bus tour in Vancouver. Our driver spoke little English, hit every kerb on every corner in the rickety converted school bus ( seats are made for kids not for adults), and had to have a 10 minute break every half hour! The places of interest he pointed out included a 24 hour pizza shop and some houses where "very rich people live there"! cant say we learnt much about Vancouver!

27 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you for sharing your review. We’re delighted to hear your holiday truly felt like the trip of a lifetime, from Niagara Falls through the Rockies to your Alaska cruise. We’re sorry to learn the hop-on hop-off bus tour in Vancouver didn’t meet expectations, and we really appreciate your feedback on this.

All the best,
My Canada Trips Team

Beoordeeld met 1 van de 5 sterren

Awful company say they are going to…

Awful company say they are going to give you a quote then never bother responding.
Avoid as very unprofessional.

10 juli 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Mark for your feedback. We’re very sorry to hear about your experience and that you did not receive a response after requesting a quote that’s not the level of service we aim to provide. We take your comments seriously and will review what went wrong to ensure this doesn’t happen again.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Complex travel arrangements worked like clockwork

Considering the holiday involved multiple forms of transport, excursions and hotel locations, everything went like clockwork.
Thanks to David White for the considerable effort and care in putting the package together.

28 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Douglas for your kind words. We’re delighted to hear that everything ran smoothly on your holiday. We’ll be sure to pass your thanks on to David, he’ll be very pleased to know that his care and attention helped make your trip such a success. We hope to welcome you back again for another adventure in the future.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

MCT were terrific from first contact

MCT were terrific from first contact. They negotiated all our twists and turns and put together a holiday of a lifetime. Great communication when I had questions before we went. While in Canada, everything worked like clockwork - it was as close to being on an escorted trip as possible, but with the freedom to do as we pleased a lot of the time, and we were able to build our own timetable. Many thanks to all at MCT.

24 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Frank for your wonderful feedback. We’re delighted to hear that your holiday ran so smoothly and that our team could support you throughout the planning and while you were away.

We’ll be sure to share your kind words with the whole team, and we look forward to helping you plan your next adventure.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Dream holiday - it could not have gone any better

Jennifer was our main contact to plan the holiday. Richard also answered our queries on other occasions. They were both excellent, efficient, friendly and extremely patient. Jennifer planned our trip meticulously and included everything we asked for and so much more that we hadn't realised was within our possible itinerary. She knew all details about what she was suggesting for us and her knowledge of the various destinations and her recommendations were spot on.
All travel went very smoothly and according to our very detailed and precise itinerary. All our accommodation was lovely.
All excursions were first class with excellent guides and drivers and great destinations.
The Rocky Mountaineer was all we had hoped for and so much more.
Toronto, Banff and Vancouver were all very enjoyable in different ways and trips organised at each were great.
Niagara was probably the highlight and our trip there was extra special.
Our Alaska cruise was great with lovely accommodation, food and service and of course amazing scenery.
Thank you so much to My Canada trips. You gave us the holiday of a lifetime.

13 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you for sharing your wonderful review. We’re absolutely delighted to hear that Jennifer and Richard helped create a holiday that exceeded your expectations, and that everything from the Rocky Mountaineer to your Alaska cruise ran so smoothly.

We’ll be sure to pass on your kind words to Jennifer and Richard they’ll be thrilled to hear your feedback. We hope to welcome you back again when you’re ready to plan your next adventure.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Vicki & Richard were brilliant

Our sales representative, Vicki Kennedy, was very helpful from the start and understood our Group needs and personal "querks". The holiday she finalised was better than our expectations. The backup we recieved from the Admin background (I dealt with Richard) completed the feeling of confidence in My Canada Trips.

12 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Alan for your lovely feedback. We’re so pleased to hear that Vicki was able to understand your group’s needs and tailor everything to perfection, and that Richard’s support gave you confidence throughout the process. It’s wonderful to know the holiday exceeded your expectations. We’ll be sure to share your kind words with both Vicki and Richard.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Rockies trip with extra shots!

MCT planning and help throughout the booking process.
They chose a superb route for us to take and the time spent at each location was perfect.
Ended with Calgary Stampede which was a spectacular end to the perfect Rockies road trip

19 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Mr Young for sharing your experience. We’re delighted to hear that you enjoyed the Rockies road trip and that the route and timings worked out so well. We’re so pleased we could help make it all come together.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Wonderful Canada & Alaska from My Canada

This was the first time we have used this company and our first time in Canada and was extremely impressed by their level of service. For instance my wife is hard of hearing and relies on lip reading to hear? understand what is being said, we mentioned this to My Canada in order to ensure we sat together on all the flights (as she wouldn't hear any announcements without seeing the announcer). They organised this and more, we were fortuned enough to go on the Rocky Mountaineer Train and after we had started on the journey the train`s manager came to see if we were okay and my wife could hear the guides announcements, which she said some but it was okay because I repeat where possible. He went away and very discreetly organised a seat swop (which we hadn't asked for) and moved us closer to where the guide stood, which in fact helped a lot. Also on an internal West Jet flight an lovely young lady hostess came to talk to my wife asking if all okay even using sign language, what can we say this level of attention to detail was impressive, thank you everyone at My Canada, we had a fantastic holiday and would definitely use your company again.

2 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you so much for taking the time to share your experience. We’re delighted to hear that your first visit to Canada and Alaska was such a success and that our team could support you with those important details to make your journey more comfortable.

It’s wonderful to know the care shown by the Rocky Mountaineer and WestJet staff also added to your experience. We’re thrilled you had such a memorable holiday and we truly appreciate your kind words.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Holiday of dreams for our 25th wedding anniversary

Back in 2009 we decided that for our 25th wedding anniversary we wanted to go to Canada so over the years we saved to be able to make our wish came true.
2013 arrived and we thought we better look to see who we could book our holiday with and we came across My Canada Trips.
After making the initial enquiry we had a phone call from a member of team who asked what we wanted to do on our trip. After a discussion we were then told we would receive an email setting out the itinerary.
We reviewed it and was happy with everything. So impressed that what we would like to do was thought through so well.
Throughout the months wee were contacted to check everything ok and we We received a phone call a few weeks before we were due to travel asking if we were ready and if there was anything else we needed / help or advice with.
Then off we went (first time abroad since 2019!)....and wow what a holiday and what a way to celebrate our 25th wedding anniversary. Everything was planned so well. The location of the accommodation to the where the different excursions we were going on was done really well.
Our favourite places were Vancouver, Victoria / Vancouver Island (Black Rock Hotel we could of stayed at for longer it was beautiful), Whistler was crazy but amazing, and Banff was stunning. Jasper was the only place we felt we could of just done 1 day at as not much there for the time of year we went.
The Icefields Pathway was something never experienced before and cannot explain to anyone how amazing it was, photos do not do it justice.
The whale watching and bear watching was a dream come true.
All in all we just want to say a massive thank you to My Canada Trips for organising a fantastic trip for us especially for such a special reason. Pure beauty and us time. We will not forget it or our 25th wedding anniversary in a hurry, a dream came true for sure and did not want to come home.
We would recommend to anyone thinking of booking a trip to Canada to go with My Canada Trips and I am sure we will not hesitate to book another trip with you in the future. Thank you so much once again!

24 mei 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Clarke for such a heartfelt review. We’re truly delighted that your 25th wedding anniversary trip to Canada was everything you dreamed of and more. It’s wonderful to hear how much you enjoyed the variety of destinations, from the beauty of Vancouver Island and Whistler to the breathtaking Icefields Parkway, whale watching, and bear watching.

We’re so pleased the planning and care from our team helped make this special celebration run smoothly, and it’s lovely to know the holiday created so many lasting memories for you both. Thank you again for choosing My Canada Trips.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

It was a perfectly planned trip of a…

It was a perfectly planned trip of a lifetime to Canada and Alaska. Everything went like clockwork and the excursions included were phenomenal. I highly recommend My Canada Trips.

20 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you for your wonderful feedback. We’re delighted to hear that everything ran so smoothly and that you enjoyed such memorable excursions on your Canada and Alaska adventure. It’s fantastic to know we could help create a trip of a lifetime for you.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Amazing holiday

We had an absolutely amazing holiday. Everything was according to our plan. Absolutely smooth transfers,great guides brilliant hotels. Cannot fault this experience.

6 juni 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Jane for your lovely feedback. We’re so pleased to hear that everything went smoothly and that you enjoyed the guides, hotels, and transfers. It’s wonderful to know the holiday lived up to your plans, and we hope to help you create another amazing experience in the future.

All the best,
My Canada Trips Team

Beoordeeld met 3 van de 5 sterren

Booking experience

We had a lovely holiday. The only down side was when we booked with My Canada Trips we were told the Gold Leaf on the Rocky Mountaineer was fully booked for 2024 & 2025 so we booked Silver Leaf. While on holiday we met other people who had booked 3-4 months after us for the same train and were able to book Gold Leaf. This was a holiday of a life time for us which we booked a year ahead and felt very disappointed in the information given by My Canada Trips.

23 mei 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Prue for taking the time to share your feedback. We’re so pleased to hear that you enjoyed your holiday overall, but we’re very sorry to learn of your disappointment regarding the Rocky Mountaineer booking. We completely understand how frustrating it must have been to feel you missed out on GoldLeaf service, especially for such a special trip. Availability on the train can change quickly and unexpectedly, but we regret that the information provided at the time of booking left you feeling let down.

Your comments are very important to us, and we’ll be reviewing this internally to ensure we give our customers the clearest possible guidance in future. We’re glad the rest of your holiday was enjoyable, and we truly appreciate you bringing this to our attention.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Amazing Canada trip

We had an absolutely amazing trip! Vikki at MCT was great putting together an initial plan & then very patient as we tweaked & amended it to suit. It made a huge difference that she had first hand experience of the elements of the trip. I also spoke to other staff during the process & everyone was very helpful & knowledgeable. The confirmation & vouchers were all very clear & concise & the whole trip went exactly to plan! I can’t recommend this company & it’s staff highly enough & will most definitely use them again.

29 mei 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Lynda so much for your kind words. We’re delighted to hear that Viki's first-hand knowledge and patience helped shape the perfect trip for you, and that the rest of the team were able to support along the way. It’s wonderful to know everything went smoothly and according to plan, and we truly appreciate your recommendation. We’ll be sure to share your feedback with Vikki and the team.

All the best,
My Canada Trips Team

Beoordeeld met 5 van de 5 sterren

Extremely good experience.

Everything about this trip ran like clockwork. We were able to make upgrades without any problems when booking. We were kept informed of details and a personal call a week before travelling to check we were ready and to answer any questions was a nice touch too.
The tours were also great. Informative and fairly small groups.
Accommodation was excellent- especially in Vancouver.
Rocky Mountaineer was wonderful as was the Alaskan cruise.

19 mei 2024
Review zonder uitnodiging
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Antwoord van My Canada Trips

Thank you Di for your lovely review. We’re so pleased to hear that everything ran smoothly from the booking process through to your time in Canada and Alaska. It’s great to know the pre-travel call helped make things easier, and that you enjoyed the tours, accommodation, and of course the Rocky Mountaineer and Alaskan cruise.

We’re delighted we could help create such a memorable experience and hope to welcome you back for another adventure in the future.

All the best,
My Canada Trips Team

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