Mydermadreamskincare Reviews 

⭐ 1/5 — Extremely unprofessional experience

My experience with this company was extremely disappointing and raised serious concerns about the way leads and internal records are handled.

During my third day of training, I encountered a situation involving a lead who contacted our shared line and specifically asked for me by name multiple times. Shortly afterward, the lead disappeared from my pipeline. I was then instructed by my trainer to change the lead’s ownership in the system to her name. I had already taken a timestamped screenshot before the change, and I retained additional evidence from the screen-sharing session.

After I provided the call recording showing the customer requesting me, my access to the relevant record was removed shortly afterward, and the related call activity was no longer visible in my history.

I raised these concerns and provided timestamped evidence. Shortly afterward, my access was revoked and I was terminated under the explanation of a lack of “mutual fit.”

What makes this particularly frustrating is that my performance was measurable. During my limited time on the floor, I was handling approximately 30–40 calls per hour.

I have retained screenshots, recordings, timestamps, and other evidence supporting what I reported.

I believe companies should have transparent lead-management procedures, accurate CRM records, and a proper process for investigating employee concerns. Unfortunately, that was not my experience here.

Potential employees should ask detailed questions about how leads are assigned, how CRM changes are audited, and how complaints involving trainers or management are investigated before joining.

For one thing - they don’t inform you up front that people with heart issues should not use the tools. Then when I asked for a complete refund because nothing at all had been used they only offered a 30% refund. I even told them I would pay the return shipping AND insurance. No one at all should trust these people.

If 0 stars was an option, I would choose that. Between the obnoxious video you have to watch with upsells galore, the repetitive phone calls trying to upsell with horrible sales tactics, the recurring payments that I didn't sign up for, I will NEVER recommend this company.

I would give 0 stars if I could. THIS IS A SCAM. Please do not order from them. When I ordered a product (with, after a clear mind and better judgement, it was NEVER going to work), they automatically signed me up for a subscription. I contacted them immediately when I saw the charge and they said it cannot be canceled or refunded, but they are happy to pause the subscription. I'll take the hit for falling for a dumb internet product, but I will NOT settle for this bogus subscription. I am currently battling it out via PayPal to get my money back. Don't do it!!

Totally useless. Over £100 and I have used one at 1/4 of the price that is more effective! I can't feel a thing even on highest setting, the device does absolutely nothing. I have asked for a refund and am getting emails offering alternatives. Don't go there!!
Update. They are now saying I can have a refund if I send it back at my own cost!! UK to USA!! They sent a defective product. Why am I expected to pay for its return?