I ordered from this company on September 3rd. It’s now October 2 and I still haven’t received my order. I reached out to them two times and they have responded (reason for the one star), and even a t... Toon meer
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Lees wat reviewers zeggen
The customer service is A*, you really are speaking g with people who actually care so no faults there what so ever the perfect experience, just wish I could get my hands on the product faster but qua... Toon meer
The wig arrived in a timely manner which is the only positive unfortunately as the wig itself is unwearable. Ordered a brunette wig with a mix of blonde highlights and streaks and instead I got brig... Toon meer
Bedrijf heeft geantwoord
I absolutely love MyFirstWig. I’ve been a loyal customer for about 10 years, and the quality has always been exceptional. Consistently beautiful, reliable, and worth every dime. The human hai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner
Contactgegevens
Verenigde Staten
- service@myfirstwig.com
- myfirstwig.com
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Heeft 88% van zijn negatieve reviews beantwoord
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I really love my afro kinky straight…
I really love my afro kinky straight wig, the texture mimics my natural relaxed hair and looks great. It's my daily must have wig.

Antwoord van My First Wig
Sent me a horrible cheap synthetic…
Sent me a horrible cheap synthetic looking wig . Waste of money . Wig is totally different from Website it’s like that made the wig with synthetic hair . You cannot curl it will not hold a curl . A waste of $175 will never order from them again

Antwoord van My First Wig
Outstanding Experience with My First Wig!
I am thrilled to share my exceptional experience with My First Wig, which truly deserves its 5-star rating! From the moment I ordered my first wig over a year ago, I have been completely hooked. The quality of the hair is simply incredible, and the thoughtful addition of complementary products to my order is the perfect touch. I have never been disappointed with any of the wigs I’ve purchased.
The customer service at My First Wig is unparalleled. If other companies matched the level of service I’ve received, I am confident they would thrive for many years. On two separate occasions, I requested rush orders, and both times, they arrived precisely when needed, despite the tight deadlines. The team provided follow-ups, status updates, and honest communication, which I deeply appreciated. If I could give 10 stars, I would do so in a heartbeat!
I am a devoted fan of My First Wig and will be a loyal customer for life.
Thank you, Nicole and the entire team!

Antwoord van My First Wig
You get excalty what you order.
The wig was sent exactly as ordered. It was as easy as out the box and go. This was the best wig I've ever ordered from anywhere. I love the attention to detail on this wig.

Antwoord van My First Wig
glueless wig
The closure wig I bought is truly glueless! There's no lace on either side of the ears, so I can just put it on and go - no glue needed!

Antwoord van My First Wig
Good wig
I love my short curly wig! It looks so natural on me and doesn't shed much. I also love the way it feels on my head. The only thing is I'm still trying to figure out how to get it to stay exactly the way I want it styled.

Antwoord van My First Wig
I bought the wavy wig for my wedding
I bought the wavy wig for my wedding, great hairstyle and quality. I contacted customer service to explain my wedding date, and they helped expedite the order so that I received my wig on time.

Antwoord van My First Wig
I love the new blonde bob wig APRIL001…
I love the new blonde bob wig APRIL001 from Myfirstwig. It's easy to blend and looks very natural! It's so soft and comfortable, and it's easy to style.

Antwoord van My First Wig
My wig is absolutely beautiful
My wig is gorgeous! It's so easy to put on, the hair is super smooth, and the bangs were easy to style. I love it!

Antwoord van My First Wig
This is my first purchase
This is my first purchase from Myfirstwig. The variety of hairstyles was great, the delivery was fast, and my curtain bangs wig is beautiful.

Antwoord van My First Wig
They are running a scam and they know it
Take your time to read the whole review, it’s worth your time and will save you money I swear!
Let’s start with some background on the order: I bought the wig on their website and paid in euros, I live in the European Union and was aware that the shipping costs would fall on me. Due to some personal issues I had to change the shipping address, and customer care was kind enough to help me with that without charging extra costs. I received the wig on the right day, but I was not made aware that I had to pay customs. When I lifted this issue with them they quickly dismissed my concerns, however, I understood I should have researched more, so I believe this is not their fault although they could have been more transparent about it.
Let’s talk about the wig now… well, I don’t even know where to start. It smelled extremely bad, apparently it’s due to the treatment they do to the hair, but I swear there is no appropriate way to get rid of the smell and for some weird reason every time the wig is in contact with moisture such as water, rain or sweat the smell becomes unbearable (even to people around you). It seems that water activates whatever smelly substance was used in there.
The wig quality is also another huge problem. There is absolutely no way that I paid more than 300€ to have mediocre hair. This wig started falling apart from the second wear, it sheds like crazy and it’s extremely brittle. It has some “blonde” highlights and due to the dying this hair portion is even weaker. It feels super dry and I honestly don’t know what to do ‘cause I cannot just cut the highlights… also let’s talk about the dying. It seems like it was done by a blind person, ‘cause there is no way this is normal: the color is crazy and it’s legit orange rather than blond and brown. They offered me 40€ to get it fixed (not enough by the way) and I take it quite as an insult after the amount of money I spent on the wig itself. In which parallel universe paying 300€ gets you a subpar product that needs further fixing? And to be honest, now I totally get why they don’t accept returns after the hair has been washed, I have rights to believe they ship the wig with some sort of chemical on it for it to stay put together, but as soon as you wash it off… puff… you get a wig looking like it was bought in a corner shop.
Last thing I would like to address is once again what they claim and what they actually deliver. A company that sells a “first wig” should consider that usually when a person is a beginner they shouldn’t have to deal with this disgrace of a product. Like what is going on? I paid the hefty price expecting to get a decent service and that I wouldn’t have to deal with crazy fixes afterwards or spend additional money. But that wasn’t the case. I thought buying a wig would result in less expenses since I have a scalp problem and have always paid a lot for the treatment, but that wasn’t the case.
I’ll end the review with a brief summary: waste of money and energy, not even a qualified hairdresser can save this sorry excuse for a wig. That’s all. Hope they used my money wisely though, ‘cause apparently stealing is good for business. Now you know it.

Antwoord van My First Wig
I got my wig this week
I got my wig this week, and it's perfect! Thanks Bella for taking care of my order!

Antwoord van My First Wig
I absolutely love the yaki straight wig…
I absolutely love the yaki straight wig 4CEY005. The 4C edges are perfect, and I can wear it glueless.

Antwoord van My First Wig
Horrible product and customer service
Horrible customer service!! They sell faulty fake products and when you notify them of the problem they do nothing to resolve the issue, other than emailing to say it’s not their fault the wig they sell you is dry and shedding like crazy. Fake absolutely fake!!
Still waiting for a reply to my last email from the 7 July 2024

Antwoord van My First Wig
The Alexis straight wig is amazing
The Alexis straight wig is amazing! It's so soft and sleek, and I can style it into waves or wear it in a ponytail - it's perfect!

Antwoord van My First Wig
Excellent wigs and customer service
Ordered from them many times, the wigs are soft and luxurious. Excellent customer service with speedy replies. Nothing is ever a hassle for them. Thank you for a great experience.

Antwoord van My First Wig
Lovely hair
The hairs is good quality and amazing. Don’t worry they are not AliExpress quality
Customer service amazing
Highly recommend

Antwoord van My First Wig
Professionnel et qualitatif
Je commande chez myfistwig depuis plusieurs années déjà et je suis très satisfaite du service et de la perruque. J’avais une demande spécifique, le service client m’a correctement orienté et la livraison est rapide. La perruque que j‘ai commandé est d’une qualité incroyable! Le bonnet est parfaitement confectionné. Vraiment magnifique.

Antwoord van My First Wig
Speechless this wig is amazing it…
Speechless this wig is amazing it literally looks like my hair. So Full, lightweight a dream come true.

Antwoord van My First Wig
Love it so much, I bought another!
I've enjoyed my first unit from My First Wig. Their shipping was timely, upon arrival, the quality of the unit did not disappoint. I purchased a headband wig for work and it is so nice! With proper care I'm confident it was last as long as My First Wig indicated!

Antwoord van My First Wig
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