Fone World Reviews 

My phone was completely smashed up ... guys were very helpful and did everything possible to help fix/replace it. Not the first time we have used them and would use them again.

Quick and cheap service. Highly recommend

Went to fone world in Dorchester. Lovely man fixed my phone in 20 mins - and at a very good price. Very pleased indeed; and would reccommend.

Visited fone World at shepherd bush today. The staff were amazingly helpful. They fixed my mum phone. Totally recommend them. Thanks guys

I went to Fone World in Bracknell yesterday and was blown away by the service I received. The gentleman serving went out of his way to help, not only me but other customers as well. Nothing was too much trouble and he sorted my problem out without my needing to buy anything. The next time I need to buy anything to do with my phone, he will always be the first place I go - and I will recommend his shop to all my friends as well.

Fone World Cambridge replaced iPhone screen 6 weeks ago. Screen developed glitches after a few weeks, randomly jumping when screen was not touched. Then a creeping blackout appeared in the lower corner. They refused to replace the faulty screen on warranty, despite their claim to stand by their work with a 6-month warranty. Unhelpful, rude staff - AVOID.

Dorchester branch: we have had absolutely first class accurate technical advice, prompt service and polite friendly professional manner twice this past week from Hasseem.
Very highly recommended. He is a credit to the Company.

Professional and helpful staff. Were able from stock provide a magnetic case and repair a cracked lense. I have been to them in the past with the same level of satisfaction

Needed some lint removed from S23 USB C port as wouldn't charge and didn't have the tools. Guy across the road wanted £30, Fone World did it on the spot for no charge, took about 2 minutes, friendly and polite and just a great service. Couldn't be happier, thanks guys.

Quotes from the Hove store manager fluctuate massively from one day to the next.

Went to Dudley, Merry Hill branch with my A71 phone not connecting to network: Naz was confident it could be repaired and charged me £65. The first suggested fix by date came and went, so did the second. After 4 weeks I collected my unrepaired phone. Naz offered me a refund and put my card through the reader. Surprise surprise no refund was ever received. Poor communication, no receipts/paperwork, took my money and I've no evidence anything was ever done to try and repair my phone. I just feel I was completely ripped off.

Witney shop. Excellent. Fitted a new battery, all good.

I had to take my 2 sons phones in to get a new screen on different days and the service and quality of the repairs were both excellent.
No need to look elsewhere for future repairs :)

Bath Store - Avoid at all cost! the level of incompetence, excuses and poor customer service. I would literally take my phone anywhere else other than this branch. Awful!

Just had a new screen fitted at fone world Bluewater. Excellent service, quick repair and reasonable price. Could not ask for more: well done.

very knowledgeable and great customer service.

Purchased I phone and an I pad from Fone World Merry Hill we had excellent service from Raj and Has both were really helpful. Prices were very competitive and I would definitely purchase from them again.

My iPhone battery died Went to Foneworld in Witney Fantastic service Did exactly what I asked and quickly Polite and good value service would recommend

I noticed in dealing with customer in front of me they were told how to do what they needed Not talked down to and not sold something they didn’t in the end need

=) I highly recommend the store 'Fone World' in Westfield Shepherds Bush. I came across the store on my recent trip to London. After going into an EE store, who is my contract provider and into a Samsung store, (who I didn't actually think would do anything instore but I thought I would at least try). I'd lost all hope in someone helping me. I have had difficulty turning on my phone and it can take me from 40 minutes to a few hours to do so. I had attempted to keep my phone from losing battery so that I did not have to go through the torment of squeezing it tightly in the hope of it turning on but I was unable to do this when travelling to London, especially when our coach charging facilities did not work. Distressed by this I had lost all hope in turning it back on. My phone does have life when placed on charge and it does increase in battery percentage on screen. I explained all of this to the gentleman instore and when explaining he seemed to understand exactly what the problem was and did not blame it on my cracked phone screen like others had. The gentleman instore listened to and empathised with my situation. He said it would take 10 to 15 minutes for him to look at and when I returned after 15 minutes, Mohammed had successfully turned my phone on for me, I was over the moon. The lovely gentleman had said to me that he did not expect payment as he was not quite repairing or fitting anything but I insisted that he take something for his kindness. Turning on my phone for me meant more than he knows. Please support businesses like this and do pay them for their time even if they do not say that it is required. Fone World is genuinely there to help you & it is very likely that they can, without making excuses that will lead you to believe that you need to purchase a new phone, sooner than you need to. I will need to buy a new phone soon as this will be a nuiscance long term but it is currently powered on and I was extremely happy that I did not have to continue struggling to turn it on myself. Thank you- Thank you- Thank you Mohammed, you made me very happy indeed. Amazing customer service.

Zee did a great job getting me back on line!! 😎